Plaza-Themes supports this item


96 comments found.

Hi there,

If I add products to compare… where can I find the comparison of the products?

Kind regards,


P.s. my log keeps posting about issues with files related to the theme?


You can contact us. We will help you enable compare products.

Hi there,

Any idea why the quickstart installer isn’t working? What kind of package is this?

After installing using wamp i need to adjust the base url in database, login is not working… returning everytime to login screen again.

Why can’t you just make a FTP backup, Mysql backup (with in the documentation the login for “admin”) and with check on foreign-keys disabled.

Than we just can upload ftp… import database and login with the admin specs…. Than starting adapting the demo…

Please provide me a stable working export package…. that works.

Kind regards,


Hi, You can open a ticket and provide detail. We will help you.


I am interested in using this theme, can it be used as a multi vendor marketplace where other sellers can sell their products as well?

Thanks Tom

Hi Tom,
You can install and user multi vendor marketplace. This function doesn’t available.

Super theme. It suits perfectly with my 1.9.2 magento. Good job really!!!!

Hi, It’s compatible with magento 1.9.2. If you need help you can contact us. We will help you.

Hello, I’d like to get a refund for this product because of several reasons: 1. The theme wasn’t fully translated into Russian. Before I purchased it I specifically asked the author if the language is supported. But when I installed the theme turned out that it had some mistakes and some parts weren’t translated at all. 2. It also has some CSS issues and that wasn’t resolved as well. 3. The patterns for the theme were absent and the author ignored my request to fix them twice. I tried to resolve all those issues directly with the author, but he stopped answering my emails on September 7th.


You can open a ticket and provide detail. We will check and help you solve it.

Hi we have migrated over 2000 products and images to the store and have an issue where by on the product page it shows the price twice.

Here for instance you can see the price duplicated. is there a setting that I am missing to change it or is it something else.

Thanks Alan

If you need more help you can contact us

Is there a way to show the sku on the product page

You can contact us. We will help you do it

Hi the search on the front page was working fine but now when we use we get an error of:

Fatal error: Class ‘Mage_Catalogsearch_Block_Layer_Filter_Attribute’ not found in /home/pickles/public_html/store/app/code/local/Magentothem/Layerednavigationajax/Block/Catalogsearch/Layer/Filter/Attribute.php on line 3

Any Ideas.

Thanks Alan


You can open a ticket and provide detail. We will check and help you solve it.

I have put a link in the custom menu, but the background is blue as is the link, how can i change this?

Hi, You can change it in css file or you can contact us. We will help you change it.


I plan to buy this theme but I have concern regarding the payment method available at the template. The template provides payment option with check and credit card but I plan to accept only local bank transfer and cash on delivery. Can the template be edited?


Hi, one more question: if I need the template/website to be available in Bahasa Indonesia and the currency used is Indonesian Rupiah, can the existing one be edited? Can I manually localize the site? Thanks.

You can change it for your website.


do you plan to make this theme compatible with Magento 2.x, and if so, when?

Thanks in advance

Best regards

We’re developing magento 2. It will update soon

Any news with magento 2? Thank you

please, you wait. We try complete it soon


is there a setting to disable ajax pagination, since i would like to show always the top of the page when loading a new page?



You can open a ticket and provide detail. We will change it for you.

do you update this theme frequently ? Is this compatible with and can I use parallelx effect on home page. ? do you have another pet theme? can I add more billboards ?


It’s compatible with If you need help you can contact us. We will help you

how to delete custom menu in home page please.


You can remove in admin > CMS > static blocks > custom menu

Missing Layered PSD and PSD files, also sent you a support ticket.

You check your email and provide your website info. We will check and help you

Telling me to provide you admin/ftp access is not a solution, please answer my questions as to why this is happening with your theme and not the porto theme?

here are the details again

I go to - add an item to the cart - checkout as guest - enter my information - it forwards me to Paypal (this is our only checkout method is paypal) - i login to paypal and submit payment, it is processed correctly and paypal redirects me back to page and this is the problem

- the paypal processes correctly, i receive an email that payment is successful, i login to magento and it shows payment successful

- but the frontend of the website to the customer is missing your theme pages and it now formats to the default magento theme because your template is missing the success.phtml file

This is the list of success.phtml files on the server and I cannot locate your template file, which one is yours?

root@www design/frontend# pwd /var/www/magento/app/design/frontend

root@www design/frontend# find -name success.phtml ./default/iphone/template/checkout/success.phtml ./base/default/template/downloadable/checkout/success.phtml ./base/default/template/shopgo/gtm/success.phtml ./base/default/template/checkout/multishipping/success.phtml ./base/default/template/checkout/success.phtml ./smartwave/porto/template/checkout/success.phtml

See attached screen shot for example, after paypal site returns to petfashionz site, this is what i get, missing template files

please tell me how to fix – please provide step by step instructions

see my email for a screen shot of the problem encountered

thank you!

please you follow your email. We will help you

Good night, i bought the theme to magento, how can i install it in cpanel?


You can see documentation in the package download

Whats the optimum number of characters for the product description?

Sorry, we don’t understand. You can provide more info. Thanks !