Web Themes & Templates

Reviews for Pharmacy WooCommerce WordPress Responsive Theme

60 Reviews

for Customer Support

THE WORST SUPPORT I HAVE EVER SEEN
THE PRODUCT CATALOG IS SHIT
THE DEMO IMPORT IS NOT CONFIGURED CORRECTLY
AND THEY WILL TAKE MORE THAN 3 DAYS TO ANSWER A SCAM

Opal_WP

Author response

Hi there, we are sorry to hear that you have had a bad experience with our theme. Let us help you with your theme installation and demo import. Please reply us on your ticket at https://wpopal.ticksy.com/, our technical support team will help you.

Also, if you don’t need our theme anymore, you can request a refund from us here: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-

Thank you,

for Customer Support

Theme setting is poor but customer Support is good. need to make more flexiable and little bit optimization.

Opal_WP

Author response

Thank you for such review. That's great to hear that you are happy with our customer support. We will try to make the theme better. Regards,

for Flexibility

Originally built with Visual Composer, built site with this version. All of a sudden, they changed to Elementor, and theme updates are only available if you use the Elementor version.

So basically if you purchased and supported their theme when it came out their support response is: Well you now have to rebuild your site from scratch.

Opal_WP

Author response

Dear sir, we are so sorry for this. If you want your site is up to date, you can consider to build your site with Elementor. If you need help, you can contact us at email help@wpopal.com. Best regards,

for Customizability

not very comfortabale for work

Opal_WP

Author response

Dear Customer, your review is very concerning to us. We would appreciate if you would contact our customer care team by sending email to us through help@wpopal.com or submit your problem on https://wpopal.ticksy.com/. We’ll work with you to resolve any issues as quickly as possible. Thanks!

for Documentation Quality

Documentation is missing totally, mentioned about 4 demos. But no demo files or XML in the archive as well guide is missing from zip file as well online for this theme. Just a waste of time!

Opal_WP

Author response

Dear Sir/ Madam, thank you for your review. We’re sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. Hope that you could be calm and tell us your particular problem by sending email to us through help@wpopal.com or submit your problem on https://wpopal.ticksy.com/. We’ll work with you to resolve any issues as quickly as possible. Thanks!

for Customer Support

The customer support helps us fix any issue we have with pharmacy theme. It works fine!

Opal_WP

Author response

It's great to hear that. Thank you for choosing our theme. Thanks,

for Design Quality

nice

Opal_WP

Author response

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

for Other

I don´t recommended this theme. "This theme DOESN´T WORK", I don´t understand, why this website sell this theme. For that reason you sell the installation for $50, it´s not fair for us.I feel deceived.

Opal_WP

Author response

Please follow ticket, we will help you,
Customer rating is very meaningful to us. Hope you do not hurry rating. Thanks,

for Design Quality

Great design quality & customer support too.

Opal_WP

Author response

Thanks a lot for your good review!

for Customer Support

They help me for all my problem with the web site.
So 100% satisfyed by this team!
mnay thank's

for Customer Support

Super support team. great turnaround time. highly recommended.

Opal_WP

Author response

Thanks a lot!

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