transparentideas does not currently provide support for this item.

1040 comments found.

1, Can i sell prints and downloads.

2, If a want for example sell 3 downloads. 1950PX X 2924PX 1155PX X 1732PX 578PX X 866PX Do i have to upload 1950PX X 2924PX and the theme resize the photo?

3, And take the thema the ITPC from Bridge or Lightroom? Keywords, Description, Headline and copyright status?

No, the downloadables have to be prepared beofrehand, so you have to take care of each downloadable file

if the customer chooses the download, will this download automatically

In customers account page yes.

Hi, I’m looking for a link to the demo files for this theme.

I just sent a second request to Is that still the best way to contact you?

FYI – This looks like a great them and can’t wait to start working with it.

Thanks for your help.

Does anyone know how to amend the coupon code to say free gift rather than so much off the price please?


Please open a support ticket at

Has anyone successfully contacted support? This is the most buggy theme I’ve ever worked with. So far nothing works like it’s supposed to, and I’ve been unsuccessfully trying to reach support for the past 5 days…

So far I’m not at all impressed with this. I do not recommend this theme

Both. I finally heard from you guys and I appreciate that. But I’m am still having a problem with support. It takes you guys 24-48 hours to respond. It is very frustrating when you answer a question with another question or a response that requires me to ask another question.

For example, today you guys told me to create a sample installation and backwards engineer the demo to figure out the problems myself.

That is fine I have no problem with that.

What I have a problem with is the fact that I never received the Sample Installer Plugin (btw… you never even informed me that i needed it. I had to research in your knowledge base to figure that out. Next time a link to instructions would be nice) and now I know it’s going to take a day or two minimum for you to send me the plugin.

I’ve been trying to get this theme to work for a week and lag on support time is driving me crazy. Your support is a HUGE bottleneck! This SUCKS!!!

27 hrs since I last contacted support… Still have not received Sample Installer Plugin

It’s been 5 days… Still haven’t heard anything from you guys regarding the Sample Installer Plugin

Whenever I change the site’s permalink structure the store disappears and all products get 404 error.

Has anyone else had this issue?

I solved this problem. If anyone else is experiencing this issue, follow the instructions for updating your .htaccess file at

Pls sent me dummy data (quickstart):

Hi, I have contacted you before but got no response. I have bought this theme a couple of years ago and cannot see the purchase code in Themeforest anymore. How do I get it so I can get an answer to my issue that I am having with displaying nextgen gallery properly in featured products on the main page. It seems that the code is really bugged, and I have tried everything to no avail. Main page code is here, maybe you can see what went wrong thank you

Please contact us via

Please help, when I activate the wp-ecommerce plugin shows me this message. Can you tell me what causes it, or I’ll fix it

Warning: Unknown: open(/data/web/virtuals/81760/virtual/session/sess_abd6f564c6a7746824c606f22df9e858, O_RDWR) failed: No such file or directory (2) in Unknown on line 0

Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/data/web/virtuals/81760/virtual/session) in Unknown on line 0

Hello, please help. I can not upload any file in custom logo, you do not know where the problem could be? thanks for the reply

I can send mail to the approach that you look at it where is the mistake?

otherwise upload images and files works fine, it’s just a logo

I have sent you access to

27 Oct 2011.. and no updates more than 3 years ago… So… have you any plan to update this theme?


hello I asked for help for more than two weeks and no one answers my question, please

I’m still waiting for the support I requested over a month ago. Any help???

Can’t find the demo content. Please let me know how I can find it AND, better yet, you should include it with the theme and instructions.

Thank you.

Like others who have commented, this company provides terrible customer service. They state they will get back to you within 24 hours … it’s been two days and I’ve heard nothing. I submitted a ticket, too.

No demo content … no customer service … Envato out to ban them from the website.

They have $90,000 of sales with this one product … they can do a lot better of taking care of their customers.

My next email will be to file a complaint against this company with Envato.

Well, it appears this company and its staff are total flakekolas. I can’t seem to squeeze any sort of reply from them. It appears like the original developer is incognito and these folks have changed their name and dropped this product. I can reverse engineer the demo by copying the content from here, but that’s an incredible waste of time when it would be so simple (and responsible) to provide demo content as part of the package: Envato has offered to return my money, but I would rather have the demo content. BUYERS BEWARE of and who sells this identical product through

Phomedia Theme Template – Quick Question by AkrasiaMedia

If it is not too much trouble my friends will you please provide via email ( either the files and/or a direct links for the following items: #1 .XML sample file for the Phomedia theme? #2 The Sample-Content-Installer-Plugin?

That’s it. Thank you. Really appreciate your time and help. Please confirm receipt. In addition to this we have also submitted a support ticket, message and email. Warm regards.

Cheers, Moose

need the demo xml please

hello i guess i will give this one star rating

Thanks for responding

Hi this template fix perfect for my project but i have just one question… It is possible that when you choose another size the price can change or adjust to the new price of that item?

No answer from support since 9 days ago and was just for a pre-sale question also they close the ticket… Better to keep searching for other theme.

No answer from support since 9 days ago and was just for a pre-sale question also they close the ticket… Better to keep searching for other theme.

Hi, are not you planing on making some updates??

I installed WooCommerce plugin but its not working in this theme and lot of problems

Add media button is not working