77 comments found.
hello i’m about to buy is it supported?
Hi, yes the theme is supported, if you have any question please feel free to open a ticket here: https://webdevia.ticksy.com/ticket our support team will be happy to help
PLEASE DONT BUY THIS THEME AS ITS RUBBISH ALOT OF ERROR and there is no support i have sent email few days ago as there are installtion errors and some features are not working in theme but still no reply after 4-5 days .
I read all these reviews now that this theme as installtion errors and not good support.
You just installed the wrong file, you need to download the WordPress install file only or find the install file inside the compressed you downloaded, please check our answer in the ticket and let us help you
i have installed from demo and many things not workin.when i want to edit any page with wpbakery, it comes totallt white screen. there is no frontend, neother backend editor, nor classic mode editing working. somethin is not right. i have installed the demo two years ago and it did install just fine. please delete your current theme and start from demo installing. you will see what i m talkin about.
Thank you for purchasing our product. please contact us using the support tab above: https://themeforest.net/item/phonerepair-mobile-tablet-phone-repair-shop-wp/14856217/support
i have bn waitin some support over ten days boss. i have also provided all log in details as well. can you please respond my emails. thanks
Please check your inbox
there is no map inside the contact us in your demo
We are checking it now, please contact us using the support tab to fix that for you
hi there, i have just downloaded the theme, but i cant import from demo. can you please help me out. thanks
Hi there, please check your inbox, thanks
Hello Team Phone Repair, This is My website https://www.fastunlocker.in
Currently I use a Blog styled theme. and Using PayPal Buttons to Sell Phone Unlock Services…
I wish to have a UI Something like Unlock Base
does this theme Support this model design or functions ?
Which plugin do i use to make it work for Arabic (rtl) i want to switch between two languages. english and arabic
Thank you for purchasing our product. Please send us your detailed request to support2@webdevia.com and we will gladly support you fix all your issues.
regards
Hello, I am not satisfied with my purchase. I want a refund immediately.
Bonjour, Please contact us at support2@webdevia.com we will happy to help. Merci
Hello, I just installed your theme and I have no demo inside in “Phone Repair Options”. Could you send me xml files please? Thank you.
I wanted to thank Support. I had a problem and they contacted me and fixed it in a matter of minutes. Very responsive and helpful support as well as a great theme. thanks Steven COSTASYS
Thank you very much, you are awesome
How Do you Change The Logo For the phone repair Theme
Guess they don’t answer their emails now as well.
Hi, please check your inbox, thnaks
The uploaded file exceeds the upload_max_filesize directive in php.ini.
Hi,
The upload limit on your server isn’t large enough, you’ll need to contact your hosting company to have them increase it, or do it yourself by accessing your PHP.INI file via FTP and increasing the upload_max_filesize value.
Thanks
i have ask them its not so
there is samething wrong with the file
sorry this was my problem it is from my side just called my web hosting
The uploaded file exceeds the upload_max_filesize directive in php.ini.,they did increas it and its still saying this,my other themes are working good just this dont wana install
HI i bouth this theme now i cant install i on wordpress its faild install
Hi,
The upload limit on your server isn’t large enough, you’ll need to contact your hosting company to have them increase it, or do it yourself by accessing your PHP.INI file via FTP and increasing the upload_max_filesize value.
Thanks
Hey guys, i have a problem with this theme. My Background is really annoying because it isn’t really optimized on my smartphones it’s scrolling twice and does onl make performance problems.. and the menu in mobile version is black i cant click on anything really bad. Can anyone from you help us out? Thanks in advance!
Please contact us at support2@webdevia.com we will be happy to help you there. thanks
HI i bouth this theme now i cant install i on wordpress its faild install
Please contact us at support2@webdevia.com we will be happy to help you there. thanks
Hi, I like the style of your theme but am a little hesitant to buy it because of the number of negative comments regarding support.
Also when I view the demo on an iphone 6s plus in landscape AND ipad in portrait the mobile menu is not usable! It’s just a big white background with the little arrows at the right of the menu. You can see any of the menu link text at all. If you want I will be glad to make a few screenshots.
Are you planning an update to this product? Thanks!
Hi, We are working on an update, it should be available in the next hours, Please feel free to contact us if you have any question.
Thanks
Hi, thanks for the info. Have you updated the them yet?
The updated is available now, please feel free to contact us if you have more question. thanks
I really need help with the mobile version of this menu. I have tried everything but it just doesn’t expand like I need it to. I have sent an email and you never responded that was like over two weeks ago. I see in the .scss files that this size is fixed and this is done by ruby and it has to be compiled for changes to take affect. There has to be another way because I’m not downloading a complier just fix this issue. Can you please assist me with this mobile menu??? This is the location of my template http://phonemedics.personalityweb.com/
Hi, we are working right now with you and assigned a support team member to help you with this
Hi, I have sent a issue ticket to support2@webdevia.com 2 days ago. Please check it out and answer me as soon as possible!
Hi Webdevia, We bought your template last month and the support period is still not over yet. Why didn’t we get any support from you?
i have changed my main page to ” home box ”. somehow slider web hero 2 always takes all screen and main page seems not professional. can we make it smaller pls.
I don’t know what you mean, please contact me at support2@webdevia.com