Reviews for PhotoMe | Photography Portfolio WordPress

Reviews for PhotoMe | Photography Portfolio WordPress

Cart 6,276 sales
Recently Updated
Well Documented

395 Reviews

for Customer Support

A+ Theme, A+ Support, I have been using this theme for over 4 years. Nothing but Bliss. An amazing theme and great support. I would recommend this theme

for Design Quality

Great theme, easy setup with lots of features. Had an issue with loading on safari (my issue with test urls) and support was great and suggested fix worked straight away.

Author response

Thank you very much. We are glad you enjoy using our theme :) If you have any further suggestions for features requests. Please let us know.

for Design Quality

Nice Theme and nice support !

Author response

Thank you very much. We are glad you enjoy using our theme :) If you have any further suggestions for features requests. Please let us know.

for Flexibility

Great package with good support.

Author response

Thank you very much. We are glad you enjoy using our theme :) If you have any further suggestions for features requests. Please let us know.

for Design Quality

Absolutely beautiful design aspects to this theme. Support is also always professional and helpful.

Author response

Thank you very much. We are glad you enjoy using our theme :) If you have any further suggestions for features requests. Please let us know.

for Customer Support

The support provided has been swift and effective

Author response

Thank you very much. We are glad you enjoy using our theme :) If you have any further suggestions for features requests. Please let us know.

for Design Quality

The theme is very beautiful and looks really nice.

What I do not like that WPML plugin doesn't work nicely with this theme. You need to create the whole page content structure again with classic editor for your translated page. Couple of times the translated text just disappeared and I needed to it all over.

The other thing is the performance of the site with this theme. It has made my site very slow. My AIOSEO is complaining that there are many Javascript and CSS files which don't seem to be minified. The documentation (dated 2015) is saying there should be options in the theme settings to minified those, but in current theme version those options do not exist. I contacted the support and I was suggested to ignore those and use the 2 plugins mentioned in the documentation. I tried those plugins earlier already and those caused other problems in the theme like the gallery images where top of each others.... and theme support said I should not activate those order to galleries work well.

Author response

We are sorry if theme didn't bring you expectation you want.

Thank you very much for your feedback. We will look for the better solution to improve page loading speed using our theme.

We are sure that our recommended plugins works with our theme and the latest version of WordPress since we are using them on our demo site as well.

The issue you have might be related to other 3rd party plugins you are using. We are more than happy to help you install and configure the recommended plugins even your support was expired. If you could contact us using contact form on this page https://themeforest.net/user/themegoods

Looking forward to your reply. Thank you for your understanding.

for Customer Support

While customizing the template to my needs I was also facing some issues. Using the customer support was a real treat. They helped me perfectly and patiently with my many tickets. Recommenaation from my side.

Author response

Thank you very much. We are glad you enjoy using our theme :) If you have any further suggestions for features requests. Please let us know.

for Feature Availability

excellent theme

Author response

Thank you very much. We are glad you enjoy using our theme :) If you have any further suggestions for features requests. Please let us know.

for Customer Support

Great theme and really great customer support !
Thanks a lot !

Author response

Thank you very much. We are glad you enjoy using our theme :) If you have any further suggestions for features requests. Please let us know.

for Code Quality

The code makes the website increadibly slow to load. According to Google PageSpeed, a page (without image) takes about 6.3 seconds to load properly, the main issue is the JS / CSS codes.
So yes, it looks cool and seems to have a lot of features but the quality of this theme is not professionnal enought.
When I wrote a ticket to ask how it could be improved they just told me to use cache plugings. But then the galery can't be seen anymore.

Way too expensive for that quality.

Author response

We are sorry if theme didn't bring you expectation you want.

We tested your site https://www.pierresaintremy.fr/ on https://tools.pingdom.com/

According to the result. Your site's load time is 1.53 second which is quite fast. We can help setting up cache plugin which we used on our demo site for you without additional fees. Please let us know if you like that.

If you are not happy with our theme. We are happy to give you a refund if you could open it here https://themeforest.net/refund_requests/new

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