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265 comments found.

I like your theme. Some pre-sale questions: 1) can I have a slider at the homepage? 2) can I test the theme at my website before buying it? 3) is it possible to show the logo above the menubar?

Hello,

1. Yes, there is a homepage option with this: http://demo3.touchsize.com/photoform/homepage-2/

2. You can request a testdrive option by contact us here: http://touchsize.com/contact

3. We have some header options available: http://imgur.com/a/piLzs

Also, make sure you check out our other photography theme like Photoedge – with a drag and drop builder and more gallery layouts.

Let us know if you need anything else.

Cheers!

I want the phone y subject required contact form? How do you do it? } * . *

Hello,

Please submit ticket on our help desk and the support staff eill assist. http://support.touchsize.com

Thanks!

What happens with the support ? I have the template purchased and do not respond .. ? Ticket ID #973332 ( 4 days standby time )

Hello,

It was Easter and the response times might take a bit longer. Our support staff if back to work, please be patient and you’ll receive a response.

Thank you!

robox50

robox50 Purchased

Hi, I am just getting the loading circle on my home page and nothing is loading. see here >>>>>> http://rollingsphoto.co.uk/

If I put one of the page URLs in they load >>>> http://rollingsphoto.co.uk/my-portfolio/

When I log into the admin, I can then view the homepage.

Any ideas what’s gone wrong?

Thanks Michael

Hello,

Please submit a ticket on our help desk and our staff will assist. http://support.touchsize.com

Thank you!

Is it possible to change the filter order of the categories?

View image: Https://k61.kn3.net/949933D9F.png

Hello,

Please submit a ticket on our help desk and our support will assist: http://support.touchsize.com

Thanks!

jaro4

jaro4 Purchased

Photoform doen’t work… After install is Gateway Timeout 504 error. please update.

jaro4

jaro4 Purchased

I dowloaded photoform from here. Is there a newer version?

jaro4

jaro4 Purchased

Message from my IT specjalist: The problem is not about 504 code itself, but that your code times out in some place, I went manually debugging wordpress, in line 426 of wp-settings: include( TEMPLATEPATH . ’/functions.php’ ); this code includes your functions file then in functions.php:18 include ‘lib/php/actions.register.php’; and in action.register:158 $sidebars = options::get_value( ‘_sidebar’ ); scripts times out on this line, I used get_option() method instead, but it still times out latter somewhere in your code. Already spent couple hours debugging it. Also the site works fine with other templates. My Wordpress version is 4.9.1. Please have a look into it.

It’s somehow related to your installation, as it is working fine for our servers/other clients. Again, we cannot help with details here, please submit a ticket on the help desk: http://help.touchsize.com and we’ll get into the details.

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