designesia

designesia supports this item

Supported

This author's response time can be up to 2 business days.

880 comments found.

sdamien

sdamien Purchased

Hi, I still can’t receive mails from my Contact page. When I click on “submit”, i get a blank page and never receive the mail from my customer. I tried with many email address in DE Panel and got the same result. But it works with another Contact Form (Contact Form 7) I updated Wordpress to 4.6 recently Here is my Contact page : http://www.damiensour.fr/me-contacter/

many thanks for your help Damien SOUR

Hi, if you can allow me to see your admin page for further investigation. Also i need email address @your-domain for testing purpose. You can send message through my profile.

sdamien

sdamien Purchased

(Message sent to your profile ;o) )

Is this theme wp 4.6 ready?

Yes sure, theme preview use latest wp version.

ljs65

ljs65 Purchased

Hello,

I love the theme, it is very slick and simple but I am having one issue. I have set up a homepage slider and a ‘project’ slider for a seperate page.

I want to set up Slide Text and Slide Captions for the my ‘Project’ slider but I cannot figure out how to do it.

Any help would be hugely appreciated.

Thanks in advance, Luke

00cb8fc9-8e0f-4e60-895f-d0c3cbfb0c6d

Hi,

Thanks for your purchase!

Navigate to Appearance > DE Panel > Slider > Slider Style (Projects) > select setting ‘Show Title & Description.

The complete Navigation Menu on website http://www.wadadlicats.com/ does not seem to be visible. I’ve checked the Theme Options and all seems to be in place. I’ve also used a different theme and the Navigation Menu appears so this would indicate that the issue is with the theme.

There are other issues with the display of the website.

This is how it looked previously: http://web.archive.org/web/20160208094924/http://wadadlicats.com/v2/

Please advise as soon as possible.

Hi,

Sorry for late reply. Please read my message before.

Hello,

we have a small problem with our menu: If you watch the demo-site of the Template PHOTOGRA, there is a small yellow line on the left side – between the main-navigation (over the line) and the navigation of the photo-categories (below the line).

Now we have installed the Theme, and in our site the line is gone. Where can we find it? Is there any button to switch the line on and off?

Regards, Marian

Hi,

Please try to set accent color by navigate to Appearance > DE Panel > click ‘Save Changes’.

I changed the Accent color, but the small line is still gone. No solution…

...see it on www.motivwerk-fotografie.de

Hi, if you can allow me to see your admin page for further investigation. Are you use child theme?

ljs65

ljs65 Purchased

Hi,

I would like to change the slide_text to have no box, I have managed to get the slide_caption to do this but I cannot figure out how to what needs to change in the stylesheets to do it for the slide_text.

Any help would be greatly appreciated.

– Luke

REFERENCE SITE: http://www.trissas.co.uk/

Hi,

You can insert code below in custom css on DE Panel.

.slide_text {
background:none;
}
ljs65

ljs65 Purchased

Awesome! Thank you so much

ljs65

ljs65 Purchased

Hi,

I am sure there is a very simple thing that I am missing but how do I get projects to load up as a full-page slider?

I have had no problems setting up the homepage slider but cannot seem to figure out the projects page.

Thanks in advance, – Luke

www.trissas.co.uk

Yes it possible to custom slider for homepage. You need to set group name for each slider item you want to use as homepage. Once you done you can set it by navigate to Appearance > DE Panel > Slider > Slider Group Name > insert slider group name you’ve created.

ljs65

ljs65 Purchased

But there is no option to put in a slider group name for the portfolio page? How do I set up a portfolio slider? Do you have any tutorials? Maybe I am missing something obvious

Please read documentation file inside folder name ‘help’. The look at section ‘Setting Up Portfolio’.

Hello Sir , is this theme compatible with wordpress version 4.6.1 ?? and is it include a page builder or any plugin to create the pages ??

Hi,

Thanks for your interest! Yes it compatible. Page builder is not included.

RonjaG

RonjaG Purchased

I want to hide the border-lines in a table. Can’t get it. See www.ronja-geburzky.de Vita The lines are grey. Iset them to border-width 0, even they are visible.

Hi,

Sorry i not clear with your question, can you explain more?

RonjaG

RonjaG Purchased

Can you please have a look on the website : www.ronja-geburzky.de Than choose in the menu “VITA” the text is made with the wordpress-editor in a table . You can see the border-lines of the table in the frontend, even when they are set to “0px”. We want to hide them!

Hi,

You can insert code below in custom css field:

tbody td {
    border: none;
}

Hello,

I come to you because I have a little issue.

I want to put a video on one of my page, and put it at the center of the screen (it seems like everything is a little to the left side). And also bigger, In the wordpress text, I can enhance it, but it doesn’t affect the final view on the website.

Hope I’ve been clear to you, if not I would glady explain my problem again.

Have a nice day.

Hi,

Please select ‘default template’ from page attributes on right sidebar.

mikefan

mikefan Purchased

I am planning on purchasing this theme, but I will need to make some changes: make the background of the content box white and make the background of the navigation menu black. Is this something you can assist me in doing? Can you give me an idea about your rates for customization?

Hi,

Thanks for your interest! Yes i can help to make some customization for you.

Hello, So far I’m enjoying the Photogra Theme, however I do have a few questions. Can you tell me how to add additional items below the yellow bar on the left side under the menu (On your demo page there are items there). 2. Is there an Archive for the Blog 3. not sure if this is a bug but in Gallery View when All is selected all of the photos seem to stack up on each other, when you select another gallery then go back, all photos display correctly…is there a fix for this. Other than that I really like the Theme. Thanks Eric

Hi,

Glad to know you enjoy our theme. Please read below regarding your question:

1) These items is social icons. You can add these by navigate to Appearance > DE Panel > Social Networks > insert you social on appropriate field.

2) Currently not, but i will consider to make it on next update.

3) Can you send url which encounter this issue? I’ve never got any report about this before.

Thanks for your reply. The URL is ericfinneyphotography.com Select Gallery, you should see some of the photos are stacked. Select another category such as Landscape from above then go back to gallery and you will see it displays correctly. Also, if I hover over gallery and select an item such as Abstract, each photo has an x under it…any way of editing that out? Thanks for your help.

Hi,

Sorry for delayed, did you use any plugin? I see alert when press ctrl+c. Try to deactivate your plugin then see.

domasm

domasm Purchased

Hello,

Can you please help me and tell what is the issue here. I am not able to send messages from the contact page form. I always get this text:

Fatal error: Uncaught Error: Call to undefined function eregi() in /home/maitis/domains/maurusaitis.lt/public_html/wp-content/themes/photogra/photogra/page_contact.php:26 Stack trace: #0 /home/maitis/domains/maurusaitis.lt/public_html/wp-includes/template-loader.php(74): include() #1 /home/maitis/domains/maurusaitis.lt/public_html/wp-blog-header.php(19): require_once('/home/maitis/do...') #2 /home/maitis/domains/maurusaitis.lt/public_html/index.php(17): require('/home/maitis/do...') #3 {main} thrown in /home/maitis/domains/maurusaitis.lt/public_html/wp-content/themes/photogra/photogra/page_contact.php on line 26

Thank you for your help!

domasm

domasm Purchased

I deactivated all of my plugins (Akismet Anti-Spam, Clef, Hello Dolly, Limit Login Attempts), but I still get the same error.

domasm

domasm Purchased

I hope you can still help me with this problem. It would be really nice to have the option to receive email messages directly from my website. Thank you.

Hi, if you can allow me to see your admin page for further investigation. You can send message through my profile.

Hello, I just bought the theme and have the following problem. For each page I would like to add a different background, but remains one that is set homepage. The background does not change, for example in the contact page. I follow the instructions in the documentation, but it does not change. Please help, thank you.

Hello, I fixed the problem

Hi,

Can you tell what you’ve fixed?

From the DE panel: Set Slider as Background was – Yes. So the slider was set as the background on all pages. And i could’t add my Custom page background. And when I changed option to: No, everything is now fine.

Hello, I would like to know how I can adjust the slider to display an image in the center of the page and not the full screen. I have images of a particular size and when I use the slider they do not display well for viewing on the site. My image is 1024×666, looks much sharper scaled down instead of full page. How do I center in the slider images? Thanks

Hi,

Sorry it’s currently not possible to make slider image not fullscreen.

domasm

domasm Purchased

Hi,

how can I remove the inner borders of a table? I am talking about the cell lines of a table. I’ve managed to remove the outside border only. For some reason the inner lines of a table are still shown.

Please try again with code below:

table td, table th {
    border: none !important;
}

It worked! Thanks! :)

Hello! i have a small issue. I updated my site with the last theme and now all the buttons (my logo, social links, menu buttons, blog titles, text links in blog posts)on the site are grey and on mouse hover turn yellow. How can I make them look like before? like the demo site…. Could you please take a look at my site? www.tvstudio.ro

Hope to hear from you soon! Best regards, Sebastian

I noticed this issue on google chrome and on the responsive layout. On internet explorer everything looks ok.

Nevermind. I’ve just switched back to 1.5. :)

Hi,

Sorry for your issue, i will make check ver 1.6.

Hello, Thanks for all of your help so far. I’ve added an SSL cert to my site, all is working but I get an error saying that (see below) How do I fix this issue. Thanks

<Mixed Content: The page at https://site name> 'http://fonts.googleapis.com/css?family=Archivo+Narrow:400,400italic,700,700italic'. This request has been blocked; the content must be served over HTTPS.

<Mixed Content: The page at https://site name>was loaded over HTTPS, but requested an insecure stylesheet ‘http://fonts.googleapis.com/css?family=Open+Sans:400,300,300italic,400italic,600,600italic,700,700italic,800,800italic'. This request has been blocked; the content must be served over HTTPS. jquery-migrate.min.js:2 JQMIGRATE: Migrate is installed, version 1.4.1

<Mixed Content: The page at https://site name> was loaded over HTTPS, but requested an insecure stylesheet ‘http://fonts.googleapis.com/css?family=Archivo+Narrow:400,400italic,700,700italic'. This request has been blocked; the content must be served over HTTPS.

<Mixed Content: The page athttps://site name> was loaded over HTTPS, but requested an insecure stylesheet ‘http://fonts.googleapis.com/css?family=Open+Sans:400,300,300italic,400italic,600,600italic,700,700italic,800,800italic'. This request has been blocked; the content must be served over HTTPS.

Hi,

Sorry for delayed, can you send your url so i can see your issue? Solutionb for this issue is by replace all http to https.

The theme seems to be causing JavaScript errors when used with other plugins. If I disable Photogra and use the Twenty-Seventeen theme all the JavaScript errors go away. Here’s one of the problems I’m having: jquery-migrate.min.js?ver=1.4.1:2 JQMIGRATE: Migrate is installed, version 1.4.1 custom-faq.js?ver=4.7.4:9 Uncaught TypeError: jQuery(...).accordion is not a function at HTMLDocument.<anonymous> (custom-faq.js?ver=4.7.4:9) at i (jquery.js?ver=1.12.4:2) at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2) at Function.ready (jquery.js?ver=1.12.4:2) at HTMLDocument.K (jquery.js?ver=1.12.4:2) (anonymous) @ custom-faq.js?ver=4.7.4:9 i @ jquery.js?ver=1.12.4:2 fireWith @ jquery.js?ver=1.12.4:2 ready @ jquery.js?ver=1.12.4:2 K @ jquery.js?ver=1.12.4:2 plus.png:1 GET https://staging1.missionescaperooms.com/images/plus.png 404 ()

https://staging1.missionescaperooms.comhs-simple-faq/inc/css/jquery-ui.css?ver=4.7.4 net::ERR_NAME_NOT_RESOLVED

You can observe the same messages but looking at the Console messages.

Is there a way to load the JavaScript for the theme that won’t conflict with the Javascript WP already loads? Or does the problem have some other cause/solution?

Email me privately for website login if that would be useful.

Thanks.

Hi,

What is plugin you use that caused error message above? I will inspect it. You can send website login from my profile page.

There are problems when running two plugins and the Photogra theme. The “Slider Revolution” plugin produces error messages shown on the home page of the website (and causes the site to take a very long time to load). The “HS Responsive Category FAQ” plugin does not work properly and produces error messages that show on the Console of developer tools.

The plugins that are producing error messages do not work properly with the Photogra theme. The slider does not play the background video and the FAQs is not displayed as and does not function as an accordion.

However, if I activate the WordPress Twenty-Seventeen theme instead, both plugins work fine and produce no error messages.

URL is staging1.missionescaperooms.com.

When you update the theme will you also load the Google fonts securely?

You will get noticed once update available.

Do you have an updated timeline on when the theme update will be available? Thanks.

by
by
by
by
by
by