920 comments found.
hello, I bought the “Photogra” theme and I have wordpress V5.8 Can you tell if it works on this version? I’m not getting it to work.
Regards
Hi,
Thanks for your purchase! Yes it this theme work with the latest WP version 5.8. Can you be more specific about your issue?
Hello,
I have recently purchased the Photogra theme and installed it on my WP website – https://kreovska.com/
Unfortunately, I have an issue with the slider – it just keeps loading/the circle keeps circling 
. I have tried all PHP versions from 5.6 to 8. I increased all of the PHP parameters significantly as well. I have disabled all server modsec rules. I have checked the apache error log for possible issues. Additionally, I have enabled the debug mode, but it does not show any information as well. Last but not least, I tried installing older WP versions like 5.5.x and 5.4.x. Nothing helps – the slider just keeps spinning. I’ve read through the forum regarding the
issue, but in this case it is not applicable, as the opening and closing brakets for “paragraph” are just not there. Could you please take a look and give me some suggestions on how to resolve the issue?
Regards, L.
Hi,
Thanks for your purchase!
if you can allow we need your permission to access your admin page for further investigation. You can send messages through our profile.
Hello, Please on the purchased theme, I have not found the pages I found in the demo. Please do let me know the possible challenges. Thank you
Hi,
You can import xml data from folder ‘xml sample data’. If you need help to import it let us know.
Hello, Please I just purchased this wordpress theme but it is not installing. The error code it keeps givng is: “The uploaded file exceeds the upload_max_filesize directive in php.ini.”
Please I need your help as soon as possible. Thank You
Hi,
Thanks for your purchase!
This is not a theme issue. In order to fix this error, you need to increase the file size upload limit. That is, you need to increase the value of the upload_max_filesize directive in your php.ini file. You can talk to your host’s support to increase the file size upload limit.
we had already created the portfolio with slider. the problem is that it is not automatically displayed as a start page, but as a subpage. the program created a different start page by itself, but i don’t want it.
my question now: how is it possible that my created portfolio is displayed as start page (and not as subpage)?
thank you very much for the support!
Hi,
Sorry, it currently not possible to have portfolio slider as homepage. We will consider making it on the next update.
hello!
i would like to have the design of the portfolio as my start page to use the slider. how can i set it up?
thank you very much for an answer!
greetings! olaf schmidt
Hi,
Thanks for your purchase! Here is how to create portfolio: (also written on help file)
1. Navigate to: Portfolio > Add New.
2. Type image caption
3. Click Browse to insert picture
4. Create/select category
5. Click Publish. Done!
we had already created the portfolio with slider. the problem is that it is not automatically displayed as a start page, but as a subpage. the program created a different start page by itself, but i don’t want it.
my question now: how is it possible that my created portfolio is displayed as start page (and not as subpage)?
thank you!
Hi,
Sorry, it currently not possible to have portfolio slider as homepage. We will consider making it on the next update.
Can’t get the main menu view on jureorlic.com?
Hi,
Thanks for your purchase! Can you explain more about your issue? Because we cannot see any issue there.
Is this theme compatible with wordpress 5.5? it seems that the last update is from 2016
Hi,
Thanks for your interest! Photogra is compatible with latest WordPress version v5.5.1.
Just renewed my support. I setup the contact page and it shows up just fine on the website. However, when sending a test email I get the following message:
Fatal error: Uncaught Error: Call to undefined function eregi() in /home/azdustdevil/www/www/wp-content/themes/photogra/page_contact.php:26 Stack trace: #0 /home/azdustdevil/www/www/wp-includes/template-loader.php(106): include() #1 /home/azdustdevil/www/www/wp-blog-header.php(19): require_once(’/home/azdustdev…’) #2 /home/azdustdevil/www/www/index.php(17): require(’/home/azdustdev…’) #3 {main} thrown in /home/azdustdevil/www/www/wp-content/themes/photogra/page_contact.php on line 26
There has been a critical error on your website.
What did I do wrong? my website is azdustdevil.com
Hello, just installed photogra theme and customizing sections.. but I’m having problems with the contact form. WP Debug mode on says:
Fatal error: Uncaught Error: Call to undefined function eregi() in /home/uhcahujc/mydomain.cl/wp-content/themes/photogra/page_contact.php:26 Stack trace: #0 /home/uhcahujc/mydomain.cl/wp-includes/template-loader.php(98): include() #1 /home/uhcahujc/mydomain.cl/wp-blog-header.php(19): require_once(’/home/uhcahujc/...’) #2 /home/uhcahujc/mydomain.cl/index.php(17): require(’/home/uhcahujc/...’) #3 {main} thrown in /home/uhcahujc/mydomain.cl/wp-content/themes/photogra/page_contact.php on line 26
Ha habido un error crítico en tu web.
Aprende más sobre la depuración en WordPress.
Can you help me out?
Hi – I am trying to fix the Home page slider – it is no longer loading on the website. https://beatty-robotics.com/ (I changed the homepage to a full screen static page while the slider is not loading – - so it’s not a blank scree).
While I have the homepage set up to a static page, I Installed the theme on my test site and the same problem is happening there. You can see on https://labs.irishguydesign.studio/ (the loader keeps spinning).
The website is running on WordPress 5.4 with all the plugins and theme up-to-date.
Any help to restore the homepage to the full screen slideshow would be awesome. THANK YOU FOR YOUR HELP.
Hi,
Can you send your login details? I need to inspect your issue. You can send it through my profile page. Thanks
Checking in… Did you get the login information. I submitted via the contact form on your profile. Thanks
Hi – checking in to see if there is an update on the homepage slider working? Thanks
I fixed the slider – there was a conflict with the Smush Pro plugin
-=
Hi, I like your Photogra theme. I like the menu on sx an full screen image, but I have a question: it’s possible to insert woocommerce? I’t possible to insert widgets? thanks Daniele
Hello. Does this theme support plugin Easy Digital Downloads? Thank you
Hi,
Sorry for delayed. We just know this plugin, may you can try it and let us know if there any issue.
Hi
Just purchased. I want to get rid of the title and menu on the homepage as I am using this as a kiosk
Thanks
Hi,
Thanks for your purchase! Hope you enjoy it. To remove menu you can insert code below by navigate: Appaarance > DE Panel > Styler > Custom CSS > copy code below:
#nav {
display: none;
}
#filter{
display: none;
}
For title is it logo you meant?
Hello,
What is the secret to get slider images to show up full screen? Meaning, correctly full screen and not cut off.
Hi,
You can navigate to Appearance > DE Panel > Slder > Fit Always
Fit Always: Yes. If you want your images is not cutted, but there’s blank space on side of your image.
Fit Always: No. If you want your image take the entire screen. But there’s cut on your image because your monitor and your photo has different size and ratio.
Thank you for the reply. I do understand that option. I use a pretty big screen and on some images, it looks like the photo is blown up and then it is cut off. I was just wondering if there was an ideal size.
Hi,
For image size can be any, but i suggest to use 1280×800 size of images as you see in preview.
Hello,
I’m looking at purchasing your photo theme. However, the last update was in 2016 it looks like. Is this not being developed anymore? How does it do with the latest version of WP?
Hi,
This theme is works with latest WP version.
Vimeo background home page – Documentation says this is supported. Can you provide an updated method to do this?
Hi,
Have you trying this?
Navigate to Page > Add New- Select template “Video Background Youtube/Video Background Vimeo” from combo box
- Type Youtube/Vimeo video id in editor
- Click Publish
- Navigate to Settings > Reading > Front page displays > Select Static Page
- Select page that you just created
- Click Save Changes
- Done
Please advise, thanks.
Hi,
We’re sorry. It seems Vimeo no longer support with this theme because it was blocked by our goverment. so we have no way to work with it. Please use Video Background Youtube instead.
Setting a slideshow as the home page and I see the footer displaying. Can this be set to not display without css?
Is there any way to change the starting image in a slider to be random? Random slider is not working. Also turning on controls for the home page slider is not working. The ‘controls-wrapper’ div does not even exist on the page.
This theme is really broken compared to what you are showing on here. Can you please refund this theme.
Hi,
Can you send you url so we can see your issue excatly? What you see on demo is same files you’ve got on purchase.
Can you please provide me an email I can use to communicate with you?
You can send message through our profile page
Hi – I am moving a website that has the Photogra theme. The site has the Slider (home) on a different page than the homepage. Which is working on the first site. However, I can’t get the slider to work on the new site. The slider does work when the setting to Latest Blog posts…
This is the working slider http://beatty-robotics.com/project-slideshow-2/ thank you for your help.
Hi,
Have you purchased this theme? We not see purchased badge on your comment.
Its been 5 days still not response to my question regarding making a portfolio and adding it to the main menu not the secondary menue
Hi,
Sorry for delay. Please check screenshot below https://prnt.sc/mpnlar
