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Hi osetin, my mobile web site does not show font awesome icon on the menu label as in your mobile demo. Also on the desktop version, the font awesome icon for sidebar heading also not showing up. Could you please help me about this? Thanks before..
The website is nidalap.com
I also can not change the settings for Background Type of Content in the Middle/Sidebar. It always set to “Light”
Please create a support request at osetin.ticksy.com and our specialist will be happy to assist
I did. But I can’t submit the ticket because support is expired.
Do you have any alternative?
If you have ssl you need to make sure all the urls are ssl, that’s the reason why icons are not showing. Try using a plugin like forcessl.
I have tried using force ssl plugin, no change. I have triend adding force ssl command on .htaccess, no change too. What should I do?
Can you go to theme settings -> fonts and change the value of one of the fields and save, so that it can regenerate the stylesheets, let me know if that worked.
Changing values of font settings didn’t help.
Can you please send me a screenshot at firstname.lastname@example.org with what you see on a demo that is missing on your site, so I can forward it to our support specialist
Could you please tell me how can I put footer copyright text on your theme ?
Hi, please create a support request at osetin.ticksy.com and our specialist will be happy to assist during week day
Any update on this please.
Hi, our support agent replied to you a week ago, please see the ticket that you created.
Sad too see that there is no support for adsense. Is it possible to add html ads via widgets maybe?
Hi, sure you can add widgets in the sidebar area, but I don’t think that placing ads in your own portfolio is a good idea.
Maybe not. Oh well, I bought the theme anyway. Still wish to see ads somewhere since struggling photographers needs some kind of income other than relying on constant work. But as you said in earlier comments, then maybe find another theme =)
How do I get the “Contact Me” or “Book Me” buttons on the Pricing page?
Please create a support request at osetin.ticksy.com and our specialist will be happy to assist during our working hours. Thanks
Never mind, I’m using a shortcode plugin to make it work. I really like this theme but got some ideas.
If there was a theme setting to add standard middle panel detailfields that would be great. For example when making a new post “Aperture”, “ISO” and so are automatically created and ready to be filled with correct info.
Also the mobile theme doesn’t function correctly. Would be great to have separate settings for smaller screens regarding tiles and rows. For example, the shop page looks horrible on mobile devices unless you use 1 row, but then it doesn’t look good on big screens.
Anyhow, great theme overall.
Also, how Can I get the different download sizes when clicking a photo for download? I only have the Original size…
You can set “Responsive” number of columns with a preset minimum width of a column, which will make you have many columns on big screens and one or two columns on mobile.
Please add support for Woocommerce attributes and reviews in a future update.
And support for Woocommerce product gallery, not only featured image.
I knwo, I’m a pain, asking for much.
I don’t understand you people, we have a full demo and even admin demo with full access and unlimited testing capabilities so you can see everything before you decide to purchase it, and yet you still make a purchase and later complain about something that was never even advertised in a theme. Common people, demo is for exact that reason so you know what you are buying!!!
And then you give a poor rating because the theme does not have something that you want, but you could have checked the demo and saw that the theme does not have the functionality you were looking for before you purchase it. It’s like purchasing a sports car and then complain that it does not tow your trailer…
Ok, I’m sorry for asking you as the developer to add function to your product. It will not happen again. No need to be rude about it. And yes, I base my rating on my experiences using the item with my own content, not a limited demo with demo content. It would be like going for a test ride with a sports car on speed limited streets.
But, now I know not all developers are willing to help paying customers. Good to know for future reference.
You seem to not understand that you are asking for functionality that is not in the theme and was never there and was never promised to be there and you base your rating on that. I have no problem with you Asking for new functionality to be added, I am however shave a problem with you giving a low rating because the theme does not have something that you could have known upfront that it does not have if you were to see the demo.
Also the demo we provide is a full access demo meaning you can add your own content and do whatever you want with the theme before you purchase it
Anyway as I said before, head over to https://themeforest.net/refund_requests/new and I will issue you are full refund so you can search for a theme that has all the functions that you want
??? If you don’t like the theme, why don’t you get a refund?
I’m trying to start a DeviantArt-style blog and had a couple of questions before purchasing this theme.
1. I saw the 24 home layouts, but the design isn’t what I’m looking for. Is there a way to make the homepage more like Artstation’s (https://www.artstation.com/) or Deviantart’s (https://www.deviantart.com/) homepage?
2. Does this theme have a blog?
3. Does this theme include AMP?
4. Can the world map be custom?
My biggest concern is the design layout of this theme. I love all the features for the images (sharing, like, download, etc.), but the layout isn’t what I’m looking for.
In short, can you change the design of this theme to more like Deviantart.com or Artstation.com?
Hi, you can request a free full demo and see if it fits your needs
Thank you for your response.
I’m not an expert in using WordPress – hence why I’m asking you if the design can be altered to something like DeviantArt.com or Artsation.com if I bought the theme.
You built this theme. You know the ins and outs. I would appreciate it if you could let me know if the theme’s design can be something like Deviantart.com
We only support whatever you see on a demo, we can’t provide assistance in customizations and modifications of the layouts and designs you see on a demo
I recently started having a weird issue where the social share icons on my site aren’t rendering correctly (www.louiscantillo.com). The icons being called aren’t named correctly (i.e. os-icon-facebook2 instead of os-icon-facebook), but I can’t figure out where to go in and make that change. Hopefully this is something really simple I’m overlooking!
How do i get video post to appear in the right layout?http://www.propertyphotoswales.co.uk/drone-aerial-video-2/
Do you mean I have to pay $62 just to answer my question?
You don’t, you had 6 months of free support. All themes on themeforest have 6 months of free support.
I’m currently considering buying your theme. I have a question regarding it: I have the demo open but I can’t see where I can change the photos/albums inside /wp-admin/.
Where can I do that?
Hi, you can edit photos assigned to each post, go to post edit and you will see if the post format is “gallery” – there will be multiple photos, if its a regular blog post – it will have single image, set as a featured image.
My site is fast to load, but very slow to make the request. The error given from pingdom is “Minimize request size:
The requests for the following URLs don’t fit in a single packet. Reducing the size of these requests could reduce latency.
data:application/x-font-ttf;charset=utf-8;base6 ... AC4AAAADAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA
When turning of the theme and turning on the default 2017 wordpress theme, no such problem occurs.
I have tested my plugins and non of them is responsible for the problem. I am using WP rocket caching plugin and the fastest hosting plan.
I have changed it as mentioned to 2017 WP default template and when changing back to Moon it bugged on chrome and Windows Edge(in firefox it looks normal). Check it out: www.fotografia.bg
It’s a url that loads icon fonts. You are comparing a theme that has no functionality at all (default 2017 wp theme) with a photography template that has complex animations and a lot of calculations and icon fonts. Also I am not sure why you are focusing so much on reducing the request size, if your site needs icons – you will have a bigger request size, it should not affect the performance. On our demo we are using this theme and have no problem wirh speed.
For bug reports please create a support request at osetin.ticksy.com and our specialist will be happy to assist
Thank you for the fast response, I think that i understand My license has expired, that’s why I am writing here. I just switched between the themes and it bugged.
Is this theme working in standalone ( internal network without internet)
Hi, it should work, yes.
Hi, I’m planning to buy the theme but have one remaining question:
Is it somehow possible to embed a 360 Panorama instead of e.g. a video by using a plugin like PanoPress which uses shortcodes.
The demo does not allow me to install plugins, so i can’t try it out myself.
ON MOBILE – Moving to the right panel using button on the right top is less intuitive. can we move and place it somewhere else.
Hi, we don’t offer customization services but you can try contacting someone on Envato studio for a customization quote. We only offer support for features you see on a demo
In Mobile version 2 – there seems to be a bug, the left panel image keep expanding, kindly help.
Hi, thanks for letting me know. Can you please email me with screenshot and your site url at email@example.com
Hello, Did you find a solution for this. I mailed you screenshots and link to my website.
Hi, sorry I am still investigating, had to borrow the android phone since on my iphone it works fine. Do you have the same issue on version 1 mobile?
No version1 is working fine, problem lies in version 2. I feel version 2 is very mobile friendly and intuitive.
Thanks, we just recently created this version and looks like it has this bug, I am working full time to fix it, thank you for your patience!!!
Thanks a lot, second version to me is far more intuitive, modern and smart phone friendly.
Did you get any solution to this problem???
Hi, the updates should be approved by themeforest tomorrow morning, thanks for your patience
Hi, I’ve submitted the updated version to themeforest, you can email me at firstname.lastname@example.org if you want me to send it to you without waiting for ThemeForest to approve it.
On this page – http://preview.themeforest.net/item/photography-full-screen-photography-portfolio-photo-story-blog-shop-for-creative-professionals/full_screen_preview/11413730 -
When I hover on the tiles it shows, “view portfolio”. Is there any way to change this text?
Hi, Please create a support request at osetin.ticksy.com and our specialist will be happy to assist
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