Hi there!

It says that there is a 2.0.0 update, but when I try to update it says it’s unavailable. Then when I try to download the theme here, it is still 1.9.9.

Can you please let me know if there is actually a 2.0.0 update and make it available on ThemeForest?

Thank you!

Hi. I’ve purchased several GT3Themes items and I’m trying to activate/detach license keys. But, in my GT3 account (https://gt3accounts.com/app/) I only have access to one of items I’ve purchased. How can I get all my items registered in my account?

Hi there! My Wordpress log-in says that this theme has a 1.9.9 update, but when I download it from this site is says 1.9.8 – am I missing a download link for 1.9.9 or doesn’t it exist? I have a paid license.

Hi, what’s the refund policy for this theme? It seems to be very broken. Coming soon page doesn’t work and it’s blank for mobile.

Hi,

I have problems with your latest theme build (1.9.6).

After not being at this site ( https://ffcu.io ) for a few days, I now noticed that the individual portfolio pages no longer open.

It turns only the blue circle, endlessly. I can’t find any further hints in the console. What is the problem?

In the backend everything looks normal, the portfolio items are all there (screenshot: https://capture.dropbox.com/RVFxI2zXM6kOnYXk).

I use WP 5.9.3, PHP (7.3.31), John Black Child Theme 1.9.6..

OIn the theme page there it is weird: displayed that there is a John Black update to 1.9.7, but if I load this is again the 1.9.6 active (Screenshot: https://capture.dropbox.com/RVFxI2zXM6kOnYXk)

Thanks for your support. Markus

Hi there!

The website says that there is an update to the theme, but the one I download from ThemeForest seems to be the same version that is already installed.

Is there an update, or is that a glitch? I have the purchase code connected, so I assume the alert is coming from that connection to notify about updates. However, I prefer to update themes via the ThemeForest files so that they are reviewed by Envato first.

Please let me know. Thank you!

Hello, I want to buy GT3 Photo & Video Gallery – Lite Where to get the coupons?

Hello, I am a user who just purchased this theme. After I set the PRELOADER to Show, the website has been rotating and cannot be read. How to solve this? I love this little spinning icon so much I don’t want to turn it off _

Hello, I buy this theme 2 years ego and last month suddenly my website crashed. I try to rebuild it, when I try to activate the JB theme with the purchase code I recive ‘this purchase code is already active!’ message. I contacted with the envarto and wp team but still not get a solution. Can be my theme stolen? Please could you help me? Thanks Tolga

Hi there, I’m trying to change the amount of time the Testimonials stay on screen for – could you let me know which line of the theme.css file to change (or whatever I need to do).

Also, is it possible to only have one team member instead of a minimum of 2? I’m on my own!

Thanks so much! Loving the theme.

Hi there, I’ve purchased this theme and the support. I’m struggling to import the home page 2 and 3 (1 works), they seem to be entirely empty.. is there anything I can do to help this?

Hi there, I’ve submitted a support ticket, I’ve activated my copy on the wrong Wordpress install and now can’t activate the real one – could you help? Thanks.

Hi GT3themes, Beautiful theme.

01. Besides Images files and Videos links, Can I add Mp3 (w/images)files / Soundcloud links and Mp4 self-hosted videos in Home-Slider too?

02. Is there an option to add a share-icon in each slide in Home-Slider? Same as Oni Photography Theme

03. I have the need to add Likes icon feature for each Portfolio in Home Slider. Could be possible with WP ULike plugin? ..any recommentadtion is appreciated. Thank You!

Warm regards.

Hi. I use the theme before on my old website which I delete over one year ago. Now I have a brand new website and name so I want to use the theme. However, I can’t activate it. It saying is already activated. How I can manage this? How I can use the theme for my new website?

I don’t want to order again as I don’t have anymore the old website I use it before.

Thanks

where you providing support for this theme? zenddesk links are not working

I already purchased 3035584, but many items are missed , could you please help?

Hi, im very interested in buying yor theme, however i have a big important question, i want to know if i can make that principal sider that goes in the main page to run the slides vertical and no horizontal, can the theme let me do that stuff,?regards from Peru.

Can I remove the page title from showing up on the top of the page?

Hi, is it possible to style the blog posts as grid/masonry? I see in an earlier comment you say it is possible but I see no update to the theme. Thanks

Hi there, When I entered the JohnBlack theme’s registration code for our website, it said it was successfully registered. But there’s a notification at the top saying it still hasn’t been registered, so when I try again, it says that the code was already used. I can’t make any changes to the theme, as when I click to save, it says I have to register.

Please advise…