Web Themes & Templates

Support for Photography WordPress

ThemeGoods supports this item


This author's response time can be up to 1 business day.

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

How do I get support For Photography theme?

All theme support is handled through our dedicated support center, please find the links below. Only pre-slaes questions are handled here in the comments section.

View Theme Documentation

Get Support from Our Staffs

What Do I Do Before I Submit A Support Ticket?

In order to help speed up solution for your requests. Please follow steps below before submitting a new ticket. This is for the benefit of everyone in order to help find the solution for your question quickly.

  1. Make sure you are running the latest version of theme and the latest version of WordPress.
  2. Check out theme documentation for the answer to your question.
  3. Disable any additional 3rd party plugins you are using to check if it fixes the issue.
  4. If you still have the issue. Submit a ticket with URL of page which has issue.

Why choose Photography theme?

We are a leader in WordPress development. We have been building WordPress Themes for over 10 years and we are one of the largest customer bases of any authors in the WordPress market. We design beautiful, functional and yet affordable. With dozens of layouts available for $59, you are getting access to one of the completed of photography, portfolio website solutions.

Can I use your themes on WordPress.com

Our theme will work with the WordPress.com Business Plan, which allows the installation of third party themes and plugins.

Can I use Hoteller theme for my clients?

Yes, you are free to use our themes to build websites for your clients. We will also support you while you develop website for your clients!

Will your themes work with third party plugins?

While our themes should work fine with most plugins, there is no way for us to test and guarantee that all plugins will work. All we can guarantee is that our themes are coded excellently and that any plugin that also uses coding best practices should works well with our themes.

How long do I get theme update?

When you purchased our theme. You will get lifetime update for future theme features improvement.

Do I need to purchase any plugins?

This theme does not need premium plugins to configure it as showcased in the demo. Some plugins might require premium licenses for advanced features but that’s not a requirement.

Show more

Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy