This author's response time can be up to 1 business day.
Is it OK to update to Wordpress 3.8 with the theme? Will it all remain and work the same? (currently using the theme version purchased about 3 months ago).
my client wants his video files on your own server and this not through a third party such as Host YouTube, Vimeo, etc. Could you please tell me, is this possible with this theme? Video should play in lightbox?
At this point there are no known issues, so it should be fine to update to 3.8. If you have any further questions can you please use our dedicated support site here as this is where all the Pexeto items support is handled. Thank you!
If you would like to include the video in the gallery, you can have self-hosted Flash (.swf) and Quicktime (.mov) videos. The theme uses the PrettyPhoto lightbox plugin, so you can check all of the supported formats on the PrettyPhoto site.
regular licence is an infinite period subscription,
or is licence limited in time, for example one year ?
Sorry that I purchased this but found it’s with wordpress software.. However, so far I’m only familiar with Dreamweaver, my customer is urgently in need for the website… so.. I’m wondering if you have a version for dreamweaver since I can make it work a lot sooner???...
Thank you in advance for your help.
Hi, How to get purchase code?
The regular license is unlimited in time.
This is a WordPress theme and we don’t have an HTML-only version that can be opened with Dreamwaver, I’m sorry. However I would suggest checking the documentation that includes detailed instructions about setting the theme.
If you still have any other support questions, can you please use our dedicated support system here:
as this is where all the Pexeto items support is handled. Thank you!
You can see the instructions about how to get your purchase code here.
We are currently on a vacation for several days. During this period we won’t be able to reply to comments here, so if you have any support questions, please post them on our support site here:
where our support team can assist you.
If you have pre-purchase questions, please contact us by using our profile contact form. Thank you!
hi. i have an upgrade idea for the next time:
another kind of gallery that every picture is readable to google (with its own URL)
as a photographer im in love with your theme, but i loose alot of traffic from the search engines because google does not scan my pics individually and its a pitty.
think about it?!?
Thank you for your suggestion! For further improvements I can also suggest using static galleries, such as the quick gallery or creating blog posts for the images that are most important to be indexed individually.
Hi, how do you change the order of the portfolio albums?
We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:
P.S. You have to set the “Portfolio item order” field of the gallery page to “Custom Order” and then you can set a custom order value in the Order field of each portfolio item (this is also explained in the documentation).
Thanks, have logged a ticket
Hi, I am making pake for one company and when I make grid gallery and put some portfolio in it I can put just one picture on right side but when I was looking at your live demo you have several photos there. I am talking about this. Can you help me with that ?? and one more thing when I upload some img in media library and I click upload this message pops up “Missing a temporary folder.” What should I do ??
P.S. You can find the instructions about setting the gallery in the documentation included and also you can watch this video.
if you want something to change in theme, never try to contact to www.tweaky.com, completely unprofessional and poor quality service! THAT IS ALL! If you you want to know more, write in pm
Is there a way i can get rid of the “Load More” button?
I just want to show all items on the mainpage, it doesnt matter that the site is a slight slower because of that.
Thank in advance!
P.S. You can just set a big number (bigger than the number of items you have) in the “Number of portfolio items to show per load/page” field of the gallery page
hello pexeto. I hope you are enjoying your vacation. When you are back could you take a look at ticket #16955?? Thank you
I waited several days and I never received a response to my pre-sales questions. So I went ahead and purchased your theme in hopes that there were settings in your theme to achieve the behavior that I need. Specifically, getting the Grid Gallery to fill the width of the page like it does in your Expression theme demo.
Now that I have installed your theme it seems like it’s not capable of doing this. I really love this theme but I don’t think it’s going to work for the site that am working on. Is there a way for me to switch my license to your Expression Theme?
Your prompt reply is greatly appreciated. I am on a tight deadline to get a site up by Monday and I need to work on this over the weekend.
I’m sorry to hear this, the theme doesn’t provide an option to set the gallery to full width (if it had the option, it would have been showcased on the demo). Unfortunately ThemeForest doesn’t provide an option to switch licenses – if you want you can contact the Envato support and ask about this, but I’m pretty sure that they don’t provide this kind of option.
Alternatively you may consider centering the gallery, which is easy to accomplish – we have created a tutorial here.
If you have any further questions about the theme, can you please post a ticket on our support site here:
where our support team can assist you. Thank you!
Before posting here I opened a support ticket to see if I could modify the Grid Gallery to get a behavior close to what I need. It’s only been 24 hours and so far I have not received a response. So in the mean time I have been trying to find my own solution to the problem.
I had already tried to use the centering option but I abandoned this as a solution when I discovered that it would no longer wrap any of the column when in this mode.
Another problem that I having is that no matter what value I insert in the Grid Gallery width the blocks to not change size as they do in your video tutorial.
Also, I have a feeling if I had posted my pre-sales questions here instead of submitting them to your company using the submission form (as instructed in your “we are on vacation message” instructions in this comments section) that I probably would have received a reply becuase despite telling customers that the comments were not being actively monitored it appears to have been more so then the private messages.
I am not complaining, I love your themes and I can tell that they are built very well. It looks like in my case it was just a matter of poor timing.
I am going to purchase your Expression theme. How cross compatible are your skins between your themes? Can I easily copy and paste the appearance of PhotoLux into the Expression theme?
I can see that our support members have already posted replies to all of your tickets, you can also check the regular response time on the Terms and Conditions page.
Regarding your pre-sale questions – I apologise for that, we had some temporary problems with our email while we were on our vacation, however everything is fine now and you can contact us by using our profile contact form – we always reply at the same time to both comments here and emails.
Regarding your question about modifying Expression – I have already posted a reply to one of your support tickets with my answer.
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Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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