Discussion on Photonic | Photography Theme for WordPress

Discussion on Photonic | Photography Theme for WordPress

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122 comments found.

Hello!

I saw the preview of the website and I liked it very much and I think it is very complete. You did a good job.

The problem is that when I see it on my mobile phone, when I scroll through the menu it constantly disappears and I can’t press the buttons in time.

My question is if you will fix this problem or if this only happens in the preview version.

Thank you very much.

Hi, Could you contact us via our profile for us to check this in more details. You can send us a email via our profile https://themeforest.net/user/imaginem

Thanks

I would like to see the vertical menu bright template, but it doesn’t work.

Hi, Could you check now. Vertical Menu bright theme demo

Thanks

Hi! I just updated Wordpress to 5.7.2 and all of a sudden the hero images on all of my pages are not working anymore. Is there I can fix this? I tried rebuilding the pages, but the Hero Image option isn’t working at all. Thanks a lot in advance!

Hi, We could not verify your account for purchase of the theme. Could you send us an email using the same account the theme was purchased with.

To correct the problem you’ll need to upgrade the theme to latest as well. WordPress 5 includes many changes and to match the changes we have updated the theme.

You can email us from https://themeforest.net/user/imaginem

Thanks

Problem: Website with SceneOne looks great.

For some testing Í use a clone of this site on an other URL. URL in Database are changed by hand or UpdraftPlus migation tool. With both methodes I ran into trouble and here is WHY:

For a Hero Image as example: I turn the Pagemaker off and can see the source code of the site: somesourccode…URL.COM…somesourcecode

I turn on the Pagemaker and edit the setting of the hero image, there ist an other URL listet. This is the URL from the original site. In the source code is the right one for the cone site.

So i searched the database for ORIGNAL-URL, not ZERO results. I click in the setting of the HeroImage. ORIGINAL-URL.

I thought of some vooodoooo but here is why: The PageMaker uses some MetaData field in the database where the urls are so coded, that no search&replace can find them. WHY???

To move a site with these problems… impossible.

Can you please fix the pagemaker not to use duplicate and coded fields in the database? Could make our work much more easy.

Stay healthy and rock on. Sascha

Hi Sascha, The pagebuilder data are stored serialized so the url symbols will be encoded.

We can provide instructions to change those. Could you email us using the same username you purchased the theme with. Currently your username does not authenticate for Photonic theme you have commented. You can email us through our profile.

https://themeforest.net/user/imaginem

Thanks

thanks a lot. I purchased this item a while ago with this username. It’s great and normally I do not need support. But this “serialized” URLs are really not that behavior what I need to transfer a site from one url to another.

Hi, You can email us and we’ll provide instructions. https://themeforest.net/user/imaginem

Thanks

Hello. We’re noticing the same issue as Archware. However, the hamburger menu has completely stopped working on mobile devices. Additionally, none of the Theme Options seem to work. We can’t save anything in the CMS settings.

Hi, This sounds like old theme and new WordPress. Did you upgrade the theme to latest version and update the plugins in notice as well.

You can upgrade the theme to latest using Envato market plugin. That’s option 3 in the following link https://envato.com/blog/install-themeforest-wordpress-theme/

Best if you post to our support forum on this or reach out to us via email for support to check and help.

You can Register to support forum then create a New Support Thread here

Thanks

Hello, I noticed tha the hamburger menu on mobile has some issues, when scrolling down it closes itself on android and chrome, while on iPhone /chrome sometimes it gets stuck at the bottom of the menu items and doesn’t allow to scroll back up to the first menu items, eventually after some seconds it works again, but it keeps doing this. Have you faced this issue before? Any suggestions? Thank you!

Hi, Could you send us an email via our profile for support to check what’s happening and help.

You can mail us via https://themeforest.net/user/imaginem

Thanks

Hello, I’m using your composer element “youtube video” inside a fullwidth column , it seems that I am forced to insert a pixel width and height for the video, but this throws off the visualization of the element on mobile and in the responsive side. How am I supposed to create a youtube video element that simply auto fits the width client browser and auto selects an height, and it also responds this same way on every browser witdth, tablets, mobile and so? Thank you

Hi,

Even the youtube embed code requires defining of the width and height in pixels.

Could you contact us via our profile with site url for us to recommend a method.

https://themeforest.net/user/imaginem

Thanks

Thanks for your support, I got in contact with you and the issue got solved.

I am looking for a new photography/digital art theme but I would like to be able to have each photo or art piece that I choose for sale right from the galleries or thumbnails page. Before I purchase a theme I need to make what Is that possible.

Thanks!

Hi,

A WordPress theme requires plugin based e-commerce systems. The most popular plugin for e-Commerce is WooCommerce which is built by the same team as WordPress. It’s a free plugin.

https://wordpress.org/plugins/woocommerce/

To sell products you will have to use the e-commerce system to create products. Otherwise it won’t be able to function as an e-commerce item.

If you create products in WooCommerce it can display them as a gallery and it can be sold. You can use it to sell digital products such as photos as well.

You can check Photonic theme shop link to see the WooCommerce pages.

Thanks

Hi, My main page stopped working unexpectedly, it loads the menu, but the rest is blank, what can I do?

Hi,

If you have upgraded WordPress to latest while keeping the theme in the old version then could you activate following plugin

https://wordpress.org/plugins/enable-jquery-migrate-helper/ Next update the theme to latest using Envato market plugin https://envato.com/market-plugin/

Could you try this and let us know.

Thanks

Hi, before buying, I have a question about the “Homepages I – Carousel” option in the demo. Is there an option to have the photo not expanded when clicked? In the Fotorama Fit option, when you click on a photo, it advances to the next in the slideshow… That is what I’m hoping can be accomplished in the carousel. Also, can the photos in the carousel and/or Fotorama Fit options be in any dimensions, Or will the theme want them to be bigger to fill the space? I was hoping to use images sized around 950×550 pixels. Thank you!

Hi,

Currently the carousel displays the lightbox. Both fotorama fit and carousel will display images in mixed dimensions. They will also increase the image dimension with browser size and the same when the browser size is lower. You can check the demo to see how this works. We recommend larger images of not lower than 1400px wide so that they can be displayed with quality in retina devices.

Thanks

hi, when is the update for wordpress 5.5 coming? thank you for your support.

Hello there! There will be any update for this theme this year?

Hi, We’ll get an update this weekend. We’ll include revolution slider updates and any others with details in the changelog. Thanks

hi I am looking to modify the widget and the content of the widgets via imaginem. the plugins are activated. When I click to edit content in block, the editing pop-up opens but it is grayed out. I can not do anything. This blocks everything, the only solution is to close the page or the browser tab. what should I do ? What is the solution ? I took over for 6 months of support to resolve this problem. thank you in advance

Slider revolution license key is only available if you purchase it directly. Currently it’s bundled with the theme which comes for free and doesn’t have a license. We’ll deploy updates with theme updates.

This works the same way for all themes that bundle revolution slider.

Thanks

great you are super efficient thank you and good luck

You’re most welcome! :)

Hello, how do I get revolution slider update since it’s packed with the theme? Thank you

Hi,

Since it’s a bundled plugin we will be making updates to it with theme updates. You can update the theme to latest to get revolution slider 6.

Updating is easy with https://envato.com/market-plugin/

Thanks

Hi, how can I disable the Share Modal feature? or at least reduce the number of social media icons

Hi,

Could you register and post to our support forum for us to help.

You can Register to support forum then create a New Support Thread here

Thanks

Hello, I would like to use the feature they have with the Instagram API, but I can’t because it shows me the error that the client does not exist … How can I generate this valid token and that the feature that instagram works?

Hi,

We’re working to get this corrected. Could you leave a post to our support forum so we can help.

You can Register to support forum then create a New Support Thread here

Thanks

Hi !

I would like to purchase this theme, and I have some pre-sale questions.

- Are sliders possible to add in the homepage and can the arrow be change? - In the menu the left menu appears in the center when I click on the page. Is it possible to always keep the menu left? - And is it possible to have square thumbnails below the slides or somewhere in the page?

Thank you so much for your help and time and great design!!

Hi,

Thank you for taking interest in purchasing Photonic theme.

You can create fullscreen slideshows as in demo as well as create custom slideshows using Revolution slider plugin and set it as homepage if you require a more customized slider.

Best if you choose the theme with the styles seen in demo. Currently we don’t have variations more than what’s seen in demo.

Thanks

Hello, what is the latest version of the theme? I see it has been updated just today. Thank you

Hi,

You can update the theme to get the new Revolution slider update bundled with the theme.

Thanks

Hello there, some updates for the theme? Thanks!

Hi,

We will be releasing updates.

If there is a problem with the theme then let us know through our support forum and our support will be glad to help.

You can Register to support forum then create a New Support Thread here

Thanks

Hello, so far i like your theme, therefore i would like to ask..since my page will be about pictures and no about text, is there any way how to properly write alt texts to pictures for SEO purposes? Second, the loading LOGO can be customised?

Great thanks for response. Regarding the pages and templates, is there any way how to somehow customize them via page builder or so? Since some may not 100% fit to my needs. And how are H1 tags working if the page is a slider? Thx sorry for asking but didnt found the manual for the theme…

Hi,

On a fullscreen slideshow the h1 tag is the slide title. But you can use revolution slider slide to customize a slideshow according to your requirements and tags if you want it different to the fullscreen slideshow.

Revolution slider supports building of more customized slideshows. You can check demo of Revolution slider fullscreen here http://photonic.imaginem.co/fullscreen/revolution-slider/

The theme also has a pagebuilder where you can change the page sections.

Here’s the Photonic Help Guide Link

Thanks

Thx, so i finaly purchased Kinetika theme instead but i do hope that the thing about H1 is valid as well for the Kinetika theme :)

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