I cannot make the contact form to work please advice thanks
Please send me an email through our profile Here. Also please include the URL to your install so I could take a look.
HI I sent you the email please advice.. thanks
I think the error is beacuse of the !# symbols?? thanks
waiting for solution, chris
We’ve had lots of emails these days (because we were on vacation), I might have answered to you, if your problem is not fixed, please re-send an email.
is compatible with ecommerce plugin?
I don’t know for sure, it should be, hoever this is a creative theme without widgets, does your plugin requires widgets? You can send me an email and I can check it out for you (also include the URL to the plugin)
I have not yet installed the wordpress, I’m selecting the theme and plugin ecommerce verifying the compatibility. if this theme is compatible with such woocommerce is likely to buy it, I want to make these checks before proceeding with the purchase. Can you verify this?
Yes I can check that for you, but I need to know what Plugin are you planing to use, so please send me a link to that plugin.
OK, I will check it pout and get back to you
I checked the woocommerce plugin and I think it’s more appropriate to use this plugin with an e-commerce theme, Photoshoot is a presentation theme best suited for photographers/agencies, you need a theme that displays products for sale.
sure, but the customer wants a ecommerce but with attractive graphics, this theme we liked and it was compatible with the plugin could adapt it to our needs.
Hi, could you please send me an email through my profile page – bottom right form – Here. I can not contact you because only authors have the contact form.
Is there any chance to let the music play in the background without interruption, if I would switch to another page of my site?
Photoshoot does not have ambient music, anyway if you are using a plugin could you send me an email through our profile page, also please include the link to the website and the link to the plugin. Yes it can be done but the audio should be embedded within index page …not within other pages.
I don’t know why but the scroll is not working… please advice, thanks
Please make an update, this is caused by the new Wordpress 3.5, please re-download and override the files (this will not affect your existing content).
Hi Sakura, but all the backgrounds and images will change ??
what file i need to update? thanks!
I do’t think it will change, anyway you could override all the content within the ‘com’ folder
Hello SakuraPixel Team,
I am trying to setup portfolio page and need mouse-move – image-move thing(for larger images) to work as shown in preview,
right now image is resized to fit popup size, which is not as what I want.
Can you please guide me to achive desired result(exactly as in preview site-portfolio).
Sorry for the delay we’ve been on vacation for the past days. Please go to Admin>Theme Options>General settings and check “Is lightbox mouse move”
is that tamplate compatible with qtranslate plugin ?
-hello, because its an ajax template no it’s not
thanks to replay me…
hey anyway to get rid of the # and have it work?
It seems like the page with # and without is totally different.
Also, it doesn’t seem to be loading on the chrome browser on the iphone.
hello powerstarim, because its a one page theme, I’m sorry you can’t get rid of the !#
Is there a .po file for the translation of Photoshoot dahsboard menu, theme options etc…
You can find the *.po file under the photoshoot/languages folder
Thank you SakuraPixel, I have found that one but it is not what I need. I need to translate the dashboard menu where you have “Reel page options” “Themes Options” and in ‘themes options” : Is lightbox mouse move (image movement based on mouse position) and all that stuff…
I’m sorry I did not included the admin texts within the translation, I guess I will include it within the future themes. However if you would like to translate the theme options you can open/edit the files under the following folder: photoshoot/com/sakurapixel/php/optionpages/
You might also find other texts from admin within hive_wrapper.php file which is located at photoshoot/com/sakurapixel/php/hive_wrapper.php .
I’m sorry for this inconvenience.
Thank you for the tip. I will go throught these files. Will the ”#!” present in the URL impact search engines?
Another question: Is there a way to darken the text background?
Thank you again for your help,
sorry for the delay, you can find a file called “blackBackground.png” within the images folder, replace that file with another one (more opaque),
Hello, thank you for you answer. I am now facing a logo issue. I can upload the logo (logo.png with exact recommended size) and view it in the Theme general settings but as soon as I click “save changes” the logo disappears! Please help
Please help, when I view the code I get this ”: attachment_id=95”; instead of my logo. Could you please tell me why my logo does not show up? Thank you
I found a way to display the logo.
Sorry for the late replies lately, we are working hard for the launch of a new theme and that’s why there’s a delay in support! Glad it was fixed!
Greetings and thanks for an outstanding looking theme.
I have one problem with it thought.
The reel video gets hung up after watching it and when people are going back to the home page or any other page. Then the video sticks in the picture.. You can check it here : http://jilianistudio.com
Hope for quick help as we need to launch the site very fast .. all the best
sorry for the delay, it’s a 404 answer right now, did you remove it?
Hi, I was trying to use WP UI but I am failing. Is there something I should know that would help me here?
I noticed you told someone previously you would add Accordion & Tabs short-codes. Is that still happening?
I look forward to hearing from you soon.
Hi; nice theme please, how can do to change the images of the background ?
sorry for the delay, In order to change the background images, please set a feature image for each page, When you create/edit page you have a box to the right menu “Set feature image”.
Also, is there a way to have one column galleries scroll with a mouse wheel?
mousewheel should work, please check if you have the latest update
I am using Photoshoot V2 Version 1.0. Is this the latest?
I have the mouse wheel working now BTW. It was a plugin.
I have also found it impossible to link to other internal pages within my site without having them in the main menu. Is there no other way around this as I don’t really want EVERY page on show from the main page.
My above comment about mouse scrolling is not only an issue with the one column gallery, but all page types that go past the fold and need scrolling. Is it possible to fix this?
I look forward to hearing from you,
sorry for the delay, I will investigate the scrolling problem today, this is odd since it works for me – I’m guessing this is caused because of some plugin, the other problem I can’t help with, it behaves like that because it loads pages dynamically through ajax .
Thank you for the advice on the scrolling issue. I had a lot of unnecessary plugins active…and it seems to be working now. Thank you!
However, I still have the issue with the gallery. This is a MAJOR issue for a photographer as this is a very busy time of the year for bride’s to be finding their photographer for the coming year. Please help!!
I understand the issue with the inability to link internally, however this means the need for Accordion & Tabs short-codes is much stronger. Is there any word on this?
I am sorry to keep hounding you…. I just wanted to show why the Accordion thing is important to me.
This page about albums was once spread over three pages, this can no longer be done because of the internal linking issue: http://www.dcphotographic.co.uk/#!/graphistudio-wedding-storybook
Having an Accordian shortcode would really neaten this page and several others that I cannot include until there is a solution. It would be just too messy. I really hope this can be resolved.
So here it is….I am a professional photographer who bought your buggy product and I am left with no gallery and you do not reply. Nice work mate!
I have had to employ a developer to help fix it!!!
hello dcphotographic ,
sorry again for the delay, the product is not buggy, I have just installed it on the newest version of Wordpress and it works fine (you can see it here), I also fond what your problem might be, if you add items to a gallery inside the iGallery all items must have an image otherwise the gallery does not work it will be stuck on Loading… This is what happened to me today, please see a screenshot Here, please check all your galleries and see if you forgot to add image for an item.
OK….I am sorry for the buggy comment, but it does have it’s quirks and I am getting used to them slowly. I was wondering if you could answer my question on Accordion & Tabs short-codes? I would dearly love something like this to neaten up my content seeing as you are unable to link to pages not appearing in the menu.
Thanks in advance.
I look forward to your speedy response.
well this time it’s a speedy response BUT, I need some time to test different plugins, I will get back to you tomorrow.
Thank you so much!!
That is awesome!!!!!!!
additionally, I was wondering if you could help. I have a lot of new pages now not being compatible with the new theme due to the fact they are internally linked to and not from the main menu. While I have plan to deal with this situation….hopefully through Accordion & Tabs, google currently links to these pages for geographical search terms. for e.g. http://www.dcphotographic.co.uk/wedding-venue-directory/oxfordshire-weddings/banbury-weddings/
I have changed the default_background.jpg to give redirection info, but I was wondering if I could have that photo link to my main page?
If so, where do I go to make this happen?
thank you in advance.
I’m sorry I’ve been tested about 6 plugins and I could not get it worked, some of it don’t work with ajax themes others have not been updated in a long time and have errors .
Oh dear….thanks for checking for me.
Hi: thanks for your previous answer now i have another question:
The theme ist compatible with all sizes screen? i was looking my website with your template in a small screen of ipad and 11 inches and looks bad
can you help me please?
hello memop71 ,
again I apologize for the delay (we’ve worked a lot to build this one http://showcase.sakurapixel.com/theroad_wp/ ), Photoshoot is not responsive, I’ve tested on my iPad2 and it worked OK, now do you mean visually – like colors on retina display?
Hi SakuraPixel, I sent you two emails but have not gotten a response. I am trying to add a scrollbar to my video/reel page that matches the scrollbar on the blog page, how can I do this?
hello Riboflavin, the reel page does not have scrollbar because it only has one video, if you want to add multiple videos, please install a plugin that does that (creates video short codes) and add this videos on a regular page.
Fatal error: Call to undefined function get_post_thumbnail_id() in /home/janabher/public_html/wp-admin/includes/media.php on line 1173
asterantony, plese send me an email, also please include the URL to your install
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