53 comments found.
Is there going to be an update for the theme ? Because it is almost a year now since the theme is only working with the jQuery plugin.
your ticket has been replied, please check
I bought the theme 2 years ago, and I am redoing my website with this theme. The problem is that it hangs when importing the Demo. What I can do?
please open ticket at https://gfxbucket.freshdesk.com our team will assist you.
Hi,
I have question because I have subscription on Envato Elements and download Your theme. I activate all plugins and want import some demo but when I click on “demo options” link I have this info ” Field wbc_demo_importer could not be displayed. Field type wbc_importer was not found.” and nothing more, can’t download any of demo.
Can You help with this, is this a big problem?
Hi im trying to set this theme up and the demo import isn’t working. Can you help please.
Also the theme doesn’t look right, is it out of date? http://houseacephoto.wpengine.com/portfolio/apartment-killara/ If its not okay to use I want a refund please, I need to know ASAP
our theme is not outdated, please mail us at relstudiosnx@gmail.com we will help you to import the demo.
Thanks
Hi there!
Just one question,
Im paying a month fee in envato elements (https://elements.envato.com/es-419/photosy-photography-wordpress-theme-KVUN7JZ) where I found your theme but after downloading and trying to install it I cannot activate it because the purchase code is required. How can I do to fix it instead to pay it here?
Thanks in advance,
Regards,
Hello,
I was interested in your Satel theme but I have a few questions first to purchase.
1. Is it possible to have a automatic slide in every home demo like home 4? I was interested in Home 5, but the slide is static.
2. Is it possible to have a gallery of categories (for example: babies, wedings, birthdays…) and then inside of the categories the projects (portfolio)?
Thanks for your time.
My Bests Regards
2. Maybe not possible. You need plugin for that.
Hello, I read that Woocommerce compatibility would be available… is it already, or is there an estimate on when it may become available?
Not anytime soon. Check out our new theme which has both photography demos and woo: https://themeforest.net/item/webify-allinone-responsive-wordpress-theme/23850621
Hello, I’m getting an error when trying to install the Instagram plugin, “Something went wrong with the plugin API.” Can you please help?
Hello,
Please instead instagram username please try with instagram tag it will work
Thanks
Hello, I can’t see any demo of a portfolio page, is it possible that the images on the “home” pages are links to portfolio pages? How one does look like in this theme?
Nice thank you! Can I apply the gallery styles “portfolio masonry #” on the photos in the portfolio page?
Hello,
Yes you can .
Thanks
Hello,
is it working on last Wordpress version ?
Hello,
Yes it works with latest version of wordpress
hi i really like this theme, but i would like to sell products online. do u have shop demos? or is it compatible with woocommerce? thanks
Hello,
Sorry this time photosy is not compatible with woocommerce, but soon we will be adding woocommerce in next update
Thanks
Hey, Looks like a great theme! Just wanted to check two things before buying….First can the log be made bigger? I want my logo to stand out and would want it probably 3x as big as in the demo. And I like the split slider homepage but the numbers format funny on the bottom where they show <02/04> the “04” is smaller and raised up in the air. Can they be made to be the same size and have the same baseline? thx!!
Hello,
Yes you can resize the logo as you want, also you can make that slider format of same size
Thanks
Hi, would like to know it you can add titles below the images in the slider: http://themebubble.com/demo/photosy/portfolio-masonry-4/#lg=1&slide=1 Thank you..
Hello,
Yes it’s possible with few tweaks After purchase please mail me at relstudiosnx@gmail.com i will help you
Thanks
Hi, my WPBakery editor not working. I’m trying with safari, ff and chrome and doesn’t work.
Hello,
Please open support ticket at http://gfxbucket.freshdesk.com our team will help you as soon as they are in online.
Thanks
I would like my .gif and .mp4 files to auto play (as the smaller thumbnail) on the masonry page as they scroll through my videos and stills. Does your theme support this feature?
Hello,
Sorry right now photosy doesn’t support that feature, btw we will surely that that on next update
Thanks
Hi, it is not possible to activate the theme. When I enter the code there is an error message quickly for 0.1s displayed and then it disappears. It says Please activate Photosy… Theme is never activated.
Open a ticket here: https://gfxbucket.freshdesk.com/
Support will help you when online. It’s usually a hosting server issue.
hi, i have 2 pre sale questions: 1. it is possible to have the footer under the homepage 5? 2. it is possible to set the slider of the homepage 5 in auto play? thanks.
Hello,
Yes it’s possible
Thanks
I have problems posting support tickets – they just disappear without being solved!
Maybe you could help me here? I have problems with the menu header – I didn’t change any settings, but the margin between menu header and page content is too small. Also, the blog page doesn’t show the titel wrapper although it is enabled.
Hello,
Can you please directly mail me at relstudiosnx@gmail.com with your site URL and login details
Thanks
Why don’t you answer requests for support, I wrote you long time ago several times?
Scaling of tall aspect ratio images in the slider galleries extend the screen height, please fix this.
Thanks
Hello,
Can you please give me your ticket id ? or please join me at google hangout directly @ relstudiosnx@gmail.com
Thanks
Hello, A pre-buying question.
The question concern the Home 2 style. (well done). In the demo there is no way to enter in each photos. Could I use this home page to link each category to different portfolio pages ?
Thanks a lot. Have a nice day.
Hello,
yes you can link to each single pages or any other external pages
Thanks