Discussion on Pillar - Multipurpose Multi-Concept Responsive WordPress Theme

tommusrhodus

tommusrhodus supports this item

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320 comments found.

Just want to flag an issue: when using “equal height” and 2 “post grid” elements on adjacent columns, the theme breaks on mobile. I say the theme because with another theme this was not happening. Removing the tick on “equal height” solves the problem.

Hi there

Thanks, ill make a note of this on our development log

Cheers, Danny (TommusRhodus Support)

Actually, I realised that is the “Content Position: Middle” that trigger the issue. Or the 2 together.

Hi, I’ve setup the colors in the customization tool. However, all the links are black instead of being the colour I specified.

Hi there

Do you have the WP-Less plugin installed and active?

If you need support be sure to head to our dedicated support area and create a ticket https://tommusrhodus.ticksy.com/

Cheers, Danny (TommusRhodus Support)

Yes the plugin is active. I’ll open a ticket then

Brilliant – be sure to leave some logins and a URL so I can take a direct look :)

Cheers, Danny (TommusRhodus Support)

is it possible to change the black background to another colour or even an image for the offscreen menu?

Hi there

Place the following in your custom css area in the theme options and tweak as you wish

.nav-slide {
    background: red;
    background-image: url(IMG URL HERE);
    background-size: cover;
}

Cheers, Danny (TommusRhodus Support)

nasih

nasih Purchased

Hello. I found bug in search page. For example go to http://pillar.tommusdemos.wpengine.com/?s=is and try click Load more. Nothing happend. Could you resolve this? Thanks!

Hi there

Thanks for letting us know – iv noted this so we can look into this for the next update :)

Cheers, Danny (TommusRhodus Support)

Hi there,

we were wondering, can we install the theme on different domains we purchased (let’s say: .com .eu .co.uk .org …) with a regular license? Or shall we purchase a license for every new domain?

Thanks

Hi there

So long as the extensions are all for the exact same site/end product you can use a single license. For more on TF’s license please see https://themeforest.net/licenses/standard

Cheers, Danny (TommusRhodus Support)

Hi, is it possible to set the Parallax background image to align to the middle of the image … at the moment the images are loading up from the top of the image. On some 3rd party Parallax background plugins there is a setting for ‘Background Position’. Is there something similar with your theme?

If not, please can you recommend a 3rd party plugin that is compatible with your theme and VC. The one I’m using from ‘Composium’ is having a few conflict issues.

Thanks

Hi there

I’m afraid that’s not possible and I’m unaware of a plugin which would work however ill be happy to make a note of your feedback to see if this is something that could be implemented to a future version of our theme

Cheers, Danny (TommusRhodus Support)

Hi, Love the theme. Wondering if its possible to replace the hamburger menu icon with something more standard?

Hi there

Its possible but as with any core design changes it would need a little customization

I can point you to the relevant file you will need to edit if you can confirm which header layout your using :)

Cheers, Danny (TommusRhodus Support)

Hey Danny, thank you – currently using the Standard Header, No Top Bar layout

Brill :) In that case the fie you would need to modify is /inc/layout-header-bar-no-top.php

Editing the following code as you wish

    <div class="nav-mobile-toggle visible-sm visible-xs">
        <i class="icon-Align-Right pillar--icon icon--sm" />
    </div>

Cheers, Danny (TommusRhodus Support)

Hello i just bought the theme and i get an error on the first install

An error occurred while installing Ebor Framework: Download failed. cURL error 35: error:1407742E:SSL routines:SSL23_GET_SERVER_HELLO:tlsv1 alert protocol version.

How should i solve this ?

Hi there

Sorry your having trouble, ill be more than happy to send this directly to you – just head to https://tommusrhodus.ticksy.com/ and create a ticket and ill fire it over :)

Cheers, Danny (TommusRhodus Support)

Hi Danny,

Your theme looks really cool, and all the comments supports it. Can’t wait to start work with it. Before buying and downloading it, could you confirm that you have an option for paid downloads? I would like to create an shop where you pay x for a pdf file.

Thanks in advance!

Hi there

The theme itself doesnt, but its supported e-commerce plugin WooCommerce can handle this with ease :) https://docs.woocommerce.com/document/digital-downloadable-product-handling/

Cheers, Danny (TommusRhodus Support)

Hi, Please can I double check about updating to the latest version.

I have a child theme of Pillar activated which says Version: 1.1.7 … I’ve used the Envato Toolkit to update the parent theme to v1.1.11 … which is what it now says. But the child theme still says v1.1.7

Is all ok as it’s the parent theme that’s been updated and the child theme is just a simple layer on top where I’ve put any customisation. Or do I need to do something to the child theme as well? What’s the normal practice in this situation? Thanks

Hi there

As you suspect the child theme is just a simple layer on top where I’ve put any customisation, so it doesn’t need to have its version updated, ever, unless you are personally creating and updating versions of your own child theme (say, with different customizations etc)

Cheers, Danny (TommusRhodus Support)

Great thank you

Still loving the theme by the way!!

Pre-Sales Question: I just became an elements member and was blown away by your Pillar Theme. This is great work. I just want to make sure 1) I’m getting the latest version (Jan 18’) when I download it there and 2) I will get updates. Trust me, if this theme is as great as I think it is, I’m going to make a donation to you anyway. LOL Let me know!

Is there a way I can pay you separately for customer support? I’m an expert user and have been on Themeforest for years. The fact that you responded to my question so fast wants to make me support you, and know I can ask a question if needed.

Hey there,

Thanks that’s very kind! :)

Because we’re exclusive to Envato, the only way to get support eligibility for an item, is to purchase a license of that item. I personally think the Elements team should add an option for users to purchase a support license if they need to for an item, it would streamline the process much better.

Cheers – Tom

Then I’m going to purchase it directly from the market and make a strong suggestion to the elements team – as soon as I can find a way to contact them! Thanks for a great theme, and the best service I’ve seen on here. I look forward to making something great.

Why the template is not really compatible with Gravity Forms. I just created a form but it’s not like the demo. I got the theme from Envato Element, that’s why i’m writing here … I you have any solution to resolve the css problem with gravity forms please let me know

Hi there

Theme support is reserved for license holders only, and is not included as an Envato Elements customer. For details on this please see https://help.elements.envato.com/hc/en-us/articles/220734568-Item-Support-on-Envato-Elements

Thanks, Danny (TommusRhodus Support)

Jasinka

Jasinka Purchased

Hello, Thanks for great app! I think you need update checkout package it’s look bit old :> Can you help me, where i need look, to fix this bugs? (I wanna align correct this additional fields. And wanna don’t bold lines) Thank you very much. https://pasteboard.co/HfjHWgq.png

Hi there

Ill need a URL where I can see the content of your image to offer any insight here. Either provide it here or via our dedicated support channel https://tommusrhodus.ticksy.com/ (once you have renewed your support entitlement, which has expired)

Thanks, Danny (TommusRhodus Support)

Hi. Do you plan to add Variant Page builder on this theme ? and is Variant available for purchase as a stand-alone package ?

Hi there

No we have no plans for this, and I’m afraid its currently exclusive to Stack with no plans to create a stand alone version

Thanks, Danny (TommusRhodus Support)

Is there an easy way to hide the logo on just the homepage as I’m wanting to put it into the slider (larger) and as the person scrolls down the overall menu appears with logo again. Is this a setting or custom css? thanks

Hi there

This would require custom css – provided below

.home .nav-bar .logo {
    display: none !important;
}

Cheers, Danny (TommusRhodus Support)

Great thank you

Is it possible to have the menu on the bottom of the viewport and then – after scrolling – fixed to the top?

Hi there

That’s not something the theme offers but I’m sure could be done with some custom JS. We have developers on hand who can help with these kinds of customizations if you decide to purchase https://www.tommusrhodus.com/request-a-quote/

Cheers, Danny (TommusRhodus Support)

Hi,

Please can I check if this sounds fixable … I’ve been using the plugin ​’Draw Attension’ (https://wpdrawattention.com/) for some time now. I’ve recently noticed that on the pages I have an interactive map on (using this plugin) it’s very slow and parts of the map flashes.

I asked the support at Draw Attension to have a look ​and they pointed to an issue with the template. Please can I get your thoughts and if this is correct or fixable? “I was able to determine the cause of the issue. It’s the theme. Somewhere in the theme, there must be JavaScript that’s continually triggers a resize event of the window – it looks like it’s something that’s firing once a second. Since our plugin reacts to a window resize by re-drawing all the hotspots (in case the image size changed), our plugin is forced to constantly re-draw the hotspots – it becomes really obvious once you click a link because that constant resizing is pretty intensive and slows everything down. And that’s why you see the hotspot blinking as well – the hotspot is constantly being cleared off the page and re-drawn.

If I switch the theme, it stops happening, so that’s definitely the cause. I’d recommend getting in touch with the theme developers to let them know and to see if they have any suggestions for turning that off or controlling it so it’s not happening constantly.”

Many thanks

Completely correct, drop me a direct message from my profile (click my logo) and I’ll send an update.

Cheers – Tom

All fixed .. lightening fast support!! Thank you so much!!

Jasinka

Jasinka Purchased

Hello,

Can you update template with this small fixes - https://cdn.pbrd.co/images/HgSYh8D.png

Or just write what to update in css file?

Thanks, Regards.

Hi there

I can help with some CSS for sure – whats the URL where I can see this?

Cheers, Danny (TommusRhodus Support)

Jasinka

Jasinka Purchased

Thanks for quick respond. https://pjani.com

Pop this into your custom css area in the theme options and your all set

.wc-terms-and-conditions .input-checkbox, .create-account .input-checkbox {
    position: relative !important;
    margin-left: 0 !important;
}

Cheers, Danny (TommusRhodus Support)

Denweb

Denweb Purchased

Is there any way do add multiple images within a blog post?

Hi there

WP only allows for 1 featured image, but you can of course add as many images you wish inside your posts content area via the Add Media button :)

Cheers, Danny (TommusRhodus Support)

ulikoller

ulikoller Purchased

Hi, love your theme! I have accidentally deleted the contact-form you provided and that is needed to display all the beautiful different pages. How can I reinstall it again or could you please just copy paste the content of the form and it’s titel. That would be great as I have difficulties making my forms look like as beautiful as yours ;-)

Hi there

Head to our support area and create a ticket and ill be happy to send over the form xml file you can import https://tommusrhodus.ticksy.com/

Thanks, Danny (TommusRhodus Support)

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