Discussion on Pillar - Multipurpose Multi-Concept Responsive WordPress Theme

tommusrhodus

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353 comments found.

Hi,I just want to reduce the title on the pricing page. Can someone told me how to do that plz?

Hi there

Sure, I can help with some CSS – if its the main price your looking to change you can pop this into your custom CSS area in the theme options and tweak as you wish

.pricing .pricing__price {
    font-size: 12px;
}

If its another part of the pricing your looking to change, do provide an example/screenshot to clarify

Cheers, Danny (TommusRhodus Support)

Hi is there a way to make the clients carousel have bigger/fewer images per screen?

Hey there,

Not currently, I’ll take a look into this as an option.

Cheers – Tom

Pillar WP theme downloaded from Envato Elements

Do you offer support and theme updates for your themes downloaded from Envato Elements?

Hey there,

Envato elements downloads do not include support: https://help.elements.envato.com/hc/en-us/articles/360000629166-Item-Support-on-Envato-Elements

They do include updates, however you will not get notifications of these update. Full details above.

Cheers

Hi tommusrhodus, I’d like to use a custom font that is not provided by google webfonts for our headings h1 and h2. I’ve created a child theme where I import the font and assign it to h1 and h2, but it get’s overwritten, even if I add !important, by ?customize_changeset_uuid= Any suggestion on how to use our custom font without messing with the original theme code?

Ok I just managed to solve this. Had to change h1 and h2 to theme defaults in the customizer, then the child themes settings apply.

Hi,

Loving the theme, it’s working really well for me.

I have noticed that the Subscribe widget in the footer when placed in is cut off on the right hand side, and in the mobile version the button and field are not centre aligned.

Can I have this fixed?

Thanks,

Thanks Danny,

The url is: https://disputeequalizer.com/

The page password for you is: dispute!26M

and it’s just on the footer.

Perfect :) Pop this into your custom css area in the theme options and your all set

@media (min-width: 992px) {
    .col-md-3 .form-merge-small input[type="submit"] {
        right: 0px;
    }
    .col-md-3 .form-merge-small input[type="email"] {
        width: calc(100% - 30px);
    }
}

@media (max-width: 991px) {
    .col-md-3 .form-merge-small input[type="submit"] {
        right: 0px;
    }
    .col-md-3 .form-merge-small .wpcf7-form-control-wrap:first-of-type {
        float: none;
    }
    .col-md-3 .form-merge-small .ajax-loader {
        display: block;
    }
}

Ill also get this added to the next update too

Cheers, Danny (TommusRhodus Support)

Thank you Danny!

Your support is unreal, would highly recommend to anyone viewing the comment section!

Thanks again.

I am getting a 504 error when trying to import demo data. I’ve tried the auto and backup method.

Hi there

Id suggest to try the manual method (which basically uses WPs own Tools > Import method) outlined here https://www.youtube.com/watch?v=W2oQ7iDc8u0 – the key part is to leave the option to “import media” unchecked to make things as light on your hosting as possible, as it seems to be struggling otherwise so should help

If your still getting problems, it could be your host so try switching to any default WP theme and import the basic demo content found here https://codex.wordpress.org/Theme_Unit_Test to test this – if it still fails report this to your hosts who can assist.

Thanks, Danny (TommusRhodus Support)

Hello! How do I custom disable the hero header image on a specific page? I have a Gif that I want to display on desktop, but it doesn’t look right on mobile.

Hi there

You could give the row in question its own custom CSS class via the extra class field in its settings such as

hide-mobile

Then add this to your custom css area in the theme options and your set :)

@media all and (max-width: 768px) {
    .hide-mobile {
        display: none !important;
    }
}

Cheers, Danny (TommusRhodus Support)

Thank you for this!

How does the license work for a multisite WordPress installation?

Hi there

You would need a license for each domain where the site is used – for details on how ThemeForest’s license works see https://themeforest.net/licenses/standard

Thanks, Danny (TommusRhodus Support)

Hi! We downloaded your theme on elements but we are having a problem with the Facebook Live Chat. We installed it but it seems to have a conflict with your theme: the chat can’t be closed, it keeps reappering. It becomes a major problem if you try to close it after you have clicked on Chat Now and started to type: it will re-open with half of the interface disappeared and it’s really bad. Can you help us figure out what it can be? It’s happening only on Pillar and since it’s really a great theme, we would like to understand if this can be fixed before buying licenses for future sites.

Hi there

Theme support is reserved for license holders only, and is not included as an Envato Elements customer. For details on this please see https://help.elements.envato.com/hc/en-us/articles/220734568-Item-Support-on-Envato-Elements

Thanks, Danny (TommusRhodus Support)

Thank you for the answer. Is there a way to buy a single ticket for support?

Hi there

Im afraid Envato simply does not offer this – a license would need to be purchased for theme support.

Thanks, Danny (TommusRhodus Support)

Hi there, I’m wondering how to use UberMenu with Pillar Theme. UberMenu is activated and under “Design -> Menus” I can apply UberMenu-Settings to my menu, however these aren’t interpreted on the Live Page. There the menu still has the look and feel from Ebor Mega Menu. e.g. when I add a divider from UberMenu to the menu it looks as expected when testing the menu in UberMenu Sandbox Mode, but on the Live Page there appears only another menu point “[divider]”, so the UberMenu settings don’t seem to get interpreted. How can I get UberMenu to work with Pillar Theme?

Hi there

For help with using a 3rd party plugin, you will need to contact UberMenu support for assistance. Our theme does nothing which would impede such a plugin however if the developers do point out an issue with our theme do head to our dedicated support channel and create a ticket https://tommusrhodus.ticksy.com/

Thanks, Danny (TommusRhodus Support)

Hello. We need to make a web with a lot of video content. Please, we have some questions about this theme.

1- Is it possible to modify the titles of the embed videos? 2- Is it possible hide related videos in the embed videos? 3- Is it possible to insert videos whith iframe? 4- Is it possible to put videos anywhere in web? 5- Is it possible to modify the galleries slugs?

Thanks a lot.

Hi there

Sure :)

Thanks, Danny (TommusRhodus Support)

ok, thanks. A last question.

If we purchase the theme, your support team will provide us this custom css code?

Regards.

Hey there,

No, we do not provide theme customisations as part of your theme purchase.

Cheers – Tom

Hey, just quick heads up. Ebor Framework plugin isn’t compatible with 7.2. Current version of the plugin uses CMB2 version that has a bug making it incompatible with PHP 7.2. You need to upgrade CMB2. This is the bug I’m referring to: https://github.com/CMB2/CMB2/issues/1070

We had to troubleshoot broken visual editor on a client’s site that uses your theme, and after we manually upgraded necessary CMB2 files the issue with visual editor went away. Thought I will let you know. Thanks.

Hi there

Thanks, ill make a note of this.

Cheers, Danny (TommusRhodus Support)

Hi, I am trying to get rid of breadcrumbs. I have no idea where I can edit that. I am talking about the grey area with name of the page. I just do not want it there. Thank you very much.

Hi there

Theme support is reserved for license holders only, and is not included as an Envato Elements customer. For details on this please see https://help.elements.envato.com/hc/en-us/articles/360000629166-Item-Support-on-Envato-Elements

Thanks, Danny (TommusRhodus Support)

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