1) The documentation is incomplete even plugins are not auto installed - author will give u on email or get it from WP repository.
2) Demo is not imported as per instructions
3) Customized plugin settings are not a part of theme Folder and so its too much struggle to match 1 by 1 .
4) Author pretends to be the only theme provider in world so no real world answers - only lectures and time waste
5) Advising every time to spend more time on documentation and to solve everything ( to achieve demo version ) by either own or opt for paid installation
Author response
Hi There,
If I were you, I'll only add one star (as this was your purpose from the beginning), instead of lying, when you didn't even bother to open the help file from the beginning. You just complained from the first day "bugs" "not working", etc, and that you don't know how to add the icons in the menu when you do have steps and a video tutorial via the help file online and offline, and so you did with every plugin that the theme has and all of them are explained in the help file.
Sorry, but I can't and I'll not do your job for you and for free, I don't care if you add 1 star. It's the same thing when you buy something from Ikea, you have a manual/help file to know how to do it, and if you don't know, to not say lazy, you hire someone. :)
No worries, lessons learned, next time, I'll not bother anymore when I see customers from your country (India) with your behavior, and Yes, mostly, they give you 1 star if they don't demand the world for a purchase, unbelievable and shameful at the same time.
No worries, feedback was taken, thank you.
Enjoy your day,
Iulian, https://anthemes.com
Theme has worked great for our website and the support is just as great. Always hear back quick and always resolves my issue immediately.
They have done us a great Job
I HIGHLY recommend this theme!!
The design, the features, the documentation and especially the support is absolutely world class.
If you know how to code the theme is also very easy to customize as I have done with my site: https://www.mine-madopskrifter.dk
All in all definitely one of my best buys on Themeforest! :)
So great to purchase a theme that is designed really well and also has great support - Quality theme and even better customer support from An-themes.
HIGHLY RECOMMEND!!!!!!
ok
I like this WordPress theme very much, it's fully functional and very powerful. Have a look at website bult with this theme. idiotbuy.com
by wuser 4 years ago
Nice theme and support is helpful and fast to respond
Very good work and simple custom settings.
Good as its demo shown, simple to use
and support is helpful
Bogus theme, don't buy. It's very heavy.
Author response
Hi There,
You've submitted a refund request after only 30 minutes of your initial purchase, mentioning that the theme is "causing to much bloat" and that "you've tried your best to use it", without submitting any support ticket at all, so 0 tickets support from you.
You can't try your best to use is and see / test all the options / features of a new theme in 30 minutes :)
So, I've declined your refund and also your refund dispute was also declined by envato, from obviously reason.
So the only thing remaining to you is to add a bad and a fake review as you did with the refund request too!
Kind regards,
Iulian, Anthemes.com
by Xhera 5 years ago
Excellent theme, practically complete. the only flaw is the lack of creating posts with recipes and nutritional calculations for the rest and perfect. clean fast fluid does not weigh down the server. I am really very satisfied with the acuisto I hope it is supported continuously and that in the future options like recipes are added. I buy other themes of this author I have already seen two other very very interesting
by adusu 5 years ago
good theme,by mistaken
I like the theme, it's fully functional and very powerful. just have 1 issue with responsive menu button, hoping support will help me fix it
Author response
Hi There,
https://themeforest.net/item/pin-pinterest-style-personal-masonry-blog-frontend-submission/10272975/comments?page=18&filter=all#comment_18194162Glad to know everything works as it should.
Happy to know you like Pin Theme! Thanks for your support!
Kind regards,
Iulian, An-Themes.
