572 comments found.
Hello i am from team MultiVendorX previously known as WC Marketplace .We have rebranded ourselves .So we have contacted you through mail regarding that.Since we have updated I would like you to check how it works with your theme and update the compatibility. On the basis of that, we will enlist the themes on the priority list.
It will be great if you kindly response back to our mail.
Hi mate, thank you for contacting us, our team response your email soon Regards
We have sent you a checklist via mail from contact@multivendorx.com.Kindly response back there
Hello, please I just updated my website and I noticed after logging out from the admin, a login form appears below the footer of the site. See image https://prnt.sc/WG5oECGJQPJJ Please, I don’t know where this is coming from and I need solution. Thanks.
Hi mate, please contact us via help.kitestudio@gmail.com , our support agents will help you as soon as possible
Regards
Where can i download xD files?
Hi AudriusR , Sorry for the late reply
You need to check the following path :
Dashboard -> Theme Setting -> Demo import
Please check the following image for more info : https://www.awesomescreenshot.com/image/35728624?key=c219cd28cbf750c90f12184a03c6bbefRegards
I have submitted request and have not hgeard back from team. Can you please assist
Hi mate , our support agents answered KUNDAN GHIMIRE email, if you need more help please contact us again with help.kitestudio@gmail.com
Regards
demo import is not working.
Hi mate, Please contact us via help.kitestudio@gmail.com Our support agents will help you as soon as possible
Regards
please check your inbox.
Hi mate, if your issue still not solved please contact us again with help.kitestudio@gmail.com
Regards
Hello, I have purchased your theme, I was wondering while my role is spectator in the forum and I can’t ask any question?
I would like to know how I can ad an image url in the banner shortcode, as at the moment it only seem to accept ID’s?
Hi mate, Please contact us via help.kitestudio@gmail.com Our support agents will help you as soon as possible
Regards
Hi there, I have just sent you an email regarding an issue with the SEARCH ICON. Whenever I click on it it disappears after a second so I cannot do a search.
Hi mate, Your email has been answered Please check it out.
very very nice theme and full of nice features some presales questions before Purchase, can i modify and Build the header With elementor? or just prebuild header Styles ?
Hi mate, thank you for interested
Pinkmart has both features, header builder with rebuild templates and headers on theme setting ( one click header ) Please check the following images :
https://www.awesomescreenshot.com/image/31448649?key=cb76e08d415c8ee7852785d70d895bdbhttps://www.awesomescreenshot.com/image/31448679?key=4f7ede23236748898c0a5deacfdaad88
For more help please contact us via help.kitestudio@gmail.com
Regards
Good evening, when I go to activate it keeps giving me a message
Internal Server Error. Error Code : 500
Hi mate, Please contact us via help.kitestudio@gmail.com Our support agents will help you as soon as possible
Regards
HI team, I have uploaded the theme, its ask for the token activation which I have tried many times and I can’t get my theme activated, also the demo import I cant import any theme.
Hi mate, Please contact us via help.kitestudio@gmail.com Our support agents will help you as soon as possible
Regards
Hi there.
Do the other shop pages adapt to the style and colours chose of homepage or they look so different as in the demos?
Thank you
Hi Gbobon, there is option on the page options that you can choose inherit the main colors or set the custom color , for more info please check the following images
https://www.awesomescreenshot.com/image/30806091?key=8a28a92d14ee3a6e422e0102d600c8e8
https://www.awesomescreenshot.com/image/30806130?key=2d0bc4e512e4f6205aa5ad9732ea6775
Regards
Hi team, your theme ok but the import demo not working. Im very tried because it not work such as filter, css layout, loss data import. .:(
Hi mate, Please contact us via help.kitestudio@gmail.com Our support agents will help you as soon as possible
Regards
Hello, I purchased this template and I’m unable to install. I’m not able to import any demo. I’m told the file does not exist. I can’t even import any component template. It says my license is invalid but I purchased the product.
Hi mate, Please contact us via help.kitestudio@gmail.com Our support agents will help you as soon as possible Please share the Link to check it out
Regards
Hello, In Elementor, Ajax Woocommerce Products widget & Woocommerce Product widget show only 1 column on mobile. Even when this is set to 2columns, it still shows only 1 column on my mobile sevice.
Hi mate, Please contact us via help.kitestudio@gmail.com Our support agents will help you as soon as possible Please share the Link to check it out
Regards
After wordpress 6 update and tema update, image sizes on shop page have changed. It was previously rectangular, not square. just like in your current demo. will this be fixed?
Hi mate, Please contact us via help.kitestudio@gmail.com Our support agents will help you as soon as possible
Regards
hi dude when i use elementor pro in last version pinkmart , the defualt template header is removed … please fix this in next version tnq
Hi mate, Please contact us via help.kitestudio@gmail.com , Our support agents will help you as soon as possible
Regards
I have updated to the latest version but I always have the notice that the VER 3.4.1 is available
Hi mate, Please check it again , For more help please contact help.kitestudio@gmail.com our support agents will help you as soon as possible
Hey Team, I have a license of the theme and it says version 2.8.1 and I can see the changelog that its currently at Ver 3.4 and there’s a lot of changes that’s happened. My WordPress is updated and seems like the theme is collapsing and ending up with white blank pages all over! Is there an update I should be doing or something to save the site and its content? Please help!!!
Hi mate, Please contact us via help.kitestudio@gmail.com Our support agents will help you as soon as possible
Regards
You guys are the best! solved it in a day! Thank you!
Glad to hear that thank you dear Harish
hello dude, special thanks for always update the Pinkmart theme , always better and better , i am big fan of Pinkmart , in the last update i see you improve the performance and add the skloten feature , where can i find the option ?
Hi trademankol25 , Thank you for your feedback
https://www.awesomescreenshot.com/image/27044364?key=727bc1af3c068e85b1a2e6c344a5d31f
if you need help please contact us via help.kitestudio@gmail.com Our support agents will help you

Regards
Wow, Excellent theme
Thank you