SwiftIdeas

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787 comments found.

Hi there,

i just realized that the thumbnail on the blog page (overview with the excerpt) doesn’t have an alt-tag. How can I set it? Thanks. Karolin

We can’t provide changed files, but you can use a diff program to check the changes locally. We can’t support outdated versions of the theme, and all changes should be made in a child theme ideally.

- Swift Ideas

OK, so when will you release the update?

We don’t have a fixed date on the update, depends on included features and any WordPress updates which may need changes to support them.

- Swift Ideas

I’d like to see the following: Message Boxes had an option to close it.

Nice feature to add: Tooltip

Bug?: http://pinpoint.swiftideas.net/icons-links-with-icons The ”>” seems to be off alignment, as well as the other icons above on the page.

Thanks for the requests – we’ll consider them.

Fixed that issue for the next update, thanks for pointing it out.

- Swift Ideas

Hi – I notice your info states “Automatic theme updates through the WordPress admin” but I can’t see where the update notification is? I’m currently on Version 1.66. Are you able to advise how to update the theme? Thanks!

Regards Melanie

Hi there,

Your version is too old to receive auto-updates, as we recently transitioned to a new update provider. We had a period of over a month where it was possible to update to the new version with the new provider before we discontinued it. Please update manually – http://www.swiftideas.com/knowledgebase/how-to-manually-update-your-theme/

- Swift Ideas

I have the pinpoint theme version 1.5.5 running on WP 3.8.3. Both are quite old and I wish to upgrade to latest of both. Are there any know issues with the upgrade? I didn’t buy the original theme so if I receive a positive reply then will purchase new.

Hi there,

No known issues with the upgrades. You will need the latest version of the theme, in order to have WordPress 4.5.2 compatibility.

Hope that helps.

- Swift Ideas

netson

netson Purchased

Pinpoint is a great looking theme but it is heavy. Chrome dev tools says that it has over 150 http requests and its load size is about 3.5 Mb.

Hi there,

The theme itself isn’t heavy – if you have 150 http requests then you likely have a few or more plugins, and large images/videos. If you are referring to the demo – then this is because all the included plugins are installed to be able to show them off. An optimised site will be much less weighty.

- Swift Ideas

Mikhelj

Mikhelj Purchased

Using Theme 1,7,1 having sidebar error, side bar is displaying below main content also the boxed layout is being cropped in a little might be the padding not sure. Please Help.

Hi there,

Please try updating all plugins, we have checked locally and are unable to replicate this.

All support is provided through our support forum – http://www.swiftideas.com/support . This will allow you to view knowledgebase articles, search existing topics, and if you are still stuck then you can post your own topic and receive support from our super helpful support team. Please log a topic with a link/login if needed so that we can look into it for you.

Register – http://www.swiftideas.com/wp-login.php?action=register How to find your purchase code – http://www.swiftideas.com/how-to-find-your-purchase-code/

Thanks!

- Swift Ideas

Mikhelj

Mikhelj Purchased

The only plugin needs updating is the Slider Revolution where can I get this

If you have the latest version of the theme, then you will be able to update it via Appearance > Install Plugins.

- Swift Ideas

Mikhelj

Mikhelj Purchased

I’m having a problem with the custom color css info in Pinpoint settings after setting this up the site is just bare no color info. I already posted in the forums and it was panned meaning support did not go deep enough to figure it out. The picture is what it looks like now, not how it should be- http://www.swiftideas.com/forums/topic/the-css-info-has-disappeared/#post-285101

Please keep communication in the support topic. Our support staff will assist you there.

- Swift Ideas

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