i just realized that the thumbnail on the blog page (overview with the excerpt) doesn’t have an alt-tag. How can I set it?
Have you set the alt tag for the image in the media library?
- Swift Ideas
Yes I did.
Just resolved this for the next update, thanks for the heads up.
Don’t really like to update because it might change everything in the layout. Can you provide me with your changed files to resolve that problem please? Thanks.
We can’t provide changed files, but you can use a diff program to check the changes locally. We can’t support outdated versions of the theme, and all changes should be made in a child theme ideally.
OK, so when will you release the update?
We don’t have a fixed date on the update, depends on included features and any WordPress updates which may need changes to support them.
I’d like to see the following:
Message Boxes had an option to close it.
Nice feature to add:
Thanks for the requests – we’ll consider them.
Fixed that issue for the next update, thanks for pointing it out.
Hi – I notice your info states “Automatic theme updates through the WordPress admin” but I can’t see where the update notification is? I’m currently on Version 1.66. Are you able to advise how to update the theme? Thanks!
Your version is too old to receive auto-updates, as we recently transitioned to a new update provider. We had a period of over a month where it was possible to update to the new version with the new provider before we discontinued it. Please update manually – http://www.swiftideas.com/knowledgebase/how-to-manually-update-your-theme/
I have the pinpoint theme version 1.5.5 running on WP 3.8.3. Both are quite old and I wish to upgrade to latest of both. Are there any know issues with the upgrade? I didn’t buy the original theme so if I receive a positive reply then will purchase new.
No known issues with the upgrades. You will need the latest version of the theme, in order to have WordPress 4.5.2 compatibility.
Hope that helps.
Pinpoint is a great looking theme but it is heavy. Chrome dev tools says that it has over 150 http requests and its load size is about 3.5 Mb.
The theme itself isn’t heavy – if you have 150 http requests then you likely have a few or more plugins, and large images/videos. If you are referring to the demo – then this is because all the included plugins are installed to be able to show them off. An optimised site will be much less weighty.
Using Theme 1,7,1 having sidebar error, side bar is displaying below main content also the boxed layout is being cropped in a little might be the padding not sure. Please Help.
Please try updating all plugins, we have checked locally and are unable to replicate this.
All support is provided through our support forum – http://www.swiftideas.com/support . This will allow you to view knowledgebase articles, search existing topics, and if you are still stuck then you can post your own topic and receive support from our super helpful support team. Please log a topic with a link/login if needed so that we can look into it for you.
Register – http://www.swiftideas.com/wp-login.php?action=register
How to find your purchase code – http://www.swiftideas.com/how-to-find-your-purchase-code/
The only plugin needs updating is the Slider Revolution where can I get this
If you have the latest version of the theme, then you will be able to update it via Appearance > Install Plugins.
I’m having a problem with the custom color css info in Pinpoint settings after setting this up the site is just bare no color info. I already posted in the forums and it was panned meaning support did not go deep enough to figure it out. The picture is what it looks like now, not how it should be- http://www.swiftideas.com/forums/topic/the-css-info-has-disappeared/#post-285101
Please keep communication in the support topic. Our support staff will assist you there.
Hi Swift Ideas I still don’t have this working and its causing me problems with my clients I have the latest version, I need answer since this is the theme out the box it should work correctly. As a long time owner of this theme I’ve been patiently waiting for answer to a basic problem.
Again after adding color info in the customizer they don’t show up on the site, The site looks like a bare frame work.
Our team responded to that topic but have not heard since – we’ll need you to respond to that topic in order to know that you are still having issues for us to look into.
“Its looking fine to me. Just check the attachment. Please check your site after clear the cache of browser.” That was the response from TS
I tried to respond to the topic but i’m locked out, and the problem is still there.
Just took a further look and looks like your server is returning a 403 on the custom styles file. Try setting the theme’s permissions to 755 – that should sort it.
If you aren’t sure, then your host should be happy to assist.
Just did that and its still not in color.
Should the Parent theme be set to 755 and apply to all
Yes that should be it – let us know. If not – are you able to check your server error logs?
Yes I can see them
Message us via http://themeforest.net/user/SwiftIdeas , with the logs attached so that we can check them?
You added supoort for Wordpress 3.6 on the version 1.5.4 in 9th August 2013.
Then, only in 16th April 2016 you added Wordpress 4.5 compatibility.
This is mor than 2 years without a major Wordpress compatibility update.
Is there a strong reason for this?
And, how about the future?
You know I’m planning to buy this theme but I’m afraid of not being allowed to update my Wordpress installation in the future just because the theme won’t be compatible.
There were other updates in that time, we just didn’t update the changelog in that time. We will continue updates for the theme as long as we sell it here, no need to worry about it not being compatible in the future.
Thanks. Do you think Dante would be more eficient to build sites for my clients? I mean, is it Dante more flexible to make more different sites using the same template?
Yes – we would advise Dante over Pinpoint if you are looking for more flexibility, as it is newer and has more features, plus a better framework.
The dark scheme that you have of this theme, do you have a sample?
Unfortunately not currently – we used to have a demo but not anymore.
I have renewed my support but am still unable to post in your support forum. Please help.
Unfortunately Envato’s API is unreliably slow in updating this, please can you let us know your purchase code so that we can try and manually re-validate? You can send it to us via http://themeforest.net/user/SwiftIdeas
Thanks for your response! It has finally updated so I’m able to post on your support forum now.
No problem, glad it’s sorted!
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