I’ve got a problem and I was hoping you could help me fix that. I’ve tried to put a logo in the website using the customizer, that did’nt work because it looked terrible. But after that when I tried making a new Page, the “Home” Template wouldn’t work anymore.
So please help me?
Greetings Berend Verdoes
Hmm, sorry you’re having trouble. Please post your issue in our dedicated support forum and a developer will help you out. http://support.designerthemes.com/
We prefer to answer all customer support questions in our searchable support forum so that other users can also benefit from our answers. – DT Team
I can’t get the homepage slider to work. Could I get some help? Your support forum isn’t working. It just shows up with the blog posts and not any photos.
Sorry, we’ve moved our support. Try again now… http://support.designerthemes.com/
First of all, great theme, gratz.
Here comes the “but”. I’m trying to translate the theme, but i dont know exaclly where to place the .MO file. And what the name of de .mo file, is that Default.mo, pipes.mo, or my_language.mo ?
Of corse i had google it, for 2 days, and i have to admit, i failed
Here is the printscreen – http://www.webnroll.com.br/translate.jpg
There is a translation bug and we’re working it now. Post this issue in our support forum and we’ll let you know when the update it available.
cant upload says im missing the style.css folder but i am uploading the zepped folder
You are uploading the wrong folder. You should only upload the theme folder, not the folder that holds everything such as the theme documentation and PSD’s etc.
it stil says its missing something it would not upload it as a folder so i ziped the theme folder and it says the same thing…....
Inside the folder that you downloaded is the zipped folder that you need to upload. Check out the video here: http://support.envato.com/index.php?/Knowledgebase/Article/View/269/0/my-wordpress-theme-isnt-working-what-should-i-do
Please see this video on installing a ThemeForest theme… http://support.envato.com/index.php?/Knowledgebase/Article/View/269/0/my-wordpress-theme-isnt-working-what-should-i-do
I got that fixed thanks! but I am having trouble getting it to work like the demo. Could you take a look http://sarahuffman.com/ I have been adding work to the pages and it comes up on preview but not when I click the links thanks for your help
Go to Settings > Reading and set your home page as the front page and the blog page as the posts page.
Refer to the documentation that came with the theme for further instructions.
OH thank you I didnt see the folder in there thanks for your fast help!
I’m thinking of purchasing this theme. Are you considering adding a security function like a captcha thingie on the contact page to prevent from spam emails?
Our themes come pre-styled to work with the popular (and free) Contact Form 7 plugin which comes with CAPTCHA as an option. See here for more info… http://wordpress.org/extend/plugins/contact-form-7/
In portfolio section is there a way to set it up so the thumb nails are under the viewer ? Or to do a light box thanks !
No, sorry those are not built-in options.
HI there. Two questions, please:
I want to keep the Secondary Color as “white” but that makes my footer information impossible to read because it is now white font on white background. How can I add a background color without it applying to the menu and other areas designated for secondary color?
Also, how can I get my logo to be all the way up top? IN other words, I do not want a top margin. www.couvignou.com
Hi, thanks for purchasing! Please post your issue in our dedicated support forum and a developer will help you out. http://support.designerthemes.com/
I’m thinking about purchasing this theme but i was wondering if there was an option to remove the 3d feature?
Yes, it can easily be disabled.
I like every aspect of this theme, but I was wondering if there is anyway to add social buttons? Like facebook, youtube, vimeo, twitter etc. ?
We’ve decided to leave the social buttons to the plugins. You can find many freely available that will work well with this theme.
Hi, i have a problem in portfolio
You see the blank boxes?
How fix this?
Please post your issue in our dedicated support forum and a developer will help you out. http://support.designerthemes.com/
This theme was a perfect stage on from my last site and allowed me really take it easy. Like other themes in the past I had the odd panic attack. I probably panicked because I loved the theme and its yet another theme that has rubbish support. This was not true.
The support has been amazing. Its the best support Ive ever had and its always helpful. I would buy from this person purely because of the service. The product is also of huuuuge value too.
So glad to hear that! Thank you for being such a great person.
1) Portfolio ; Is it possible Portfolio Pagination?
2) Portfolio ; Is it possible 3 or 4 columns?
Please use easy English..
2) Not an option but can be done with some basic CSS
3) Again, not an option but can be done with some minor tweaks
3) Portfolio ; Is it possible show title under Thumbnail images?
hi, we purchased that theme – but the description (doc files) is poor and not for consumers but for developer who know to work with this template; and the files are not updated to the versions of wordpress – its more trial and error to get results – we are sad … we will try any more to get the slider on the frontpage work and how we will activate this … 47 U$ and that documentation with that simple screenshots …
hi, is thhere anybody in this forum who is able to describe how this theme works and whats the basic idea? is this a portfolio theme, is it possible to have slide on the frontpage with sites? the documentation is not good enough – we really want to have back the money to buy an otheraone with a basic information how a theme works (i bought here another one for another project – great), but we are not willed to play and try longer … we can not recommend these theme (it looks great) but the description is absolutely incredible …. i’ve never seen something before for 45U$
Please post your question in our dedicated support forum and a developer will help you out. http://support.designerthemes.com/
there was a question of a woman that had the same problem; your answer: everything is in the documentation – cheers; no solution. but slowly it will work, after hours of playing with it (four people) – no beginners …
I bought your template last week and I’m working on it right now
I want to know if one can get a demo content file sampledata.xml
Because I want to see all the template capabilities on my site
Thanks in advance
Sure. Head over to the support forum and we’ll send you the file.
hi all, what do you think about that idea to describe a problem with a purchased theme and then you should write it once more in another forum – and you have to insert the licence key (i dont know the licence key and yo i get no answer) , great support (no, this is a joke, a miserable joke)
this is quite a funny procedure – and i will not know what to do with longer terms in a menu … (and the menu is to narrow and makes to lines – and the hover will not work…), but i will post every day till i will get an answer
This is a comment section for our Pipes theme. If you need support please head over to our dedicated support forum; http://support.designerthemes.com/.
You don’t need to insert your license key to ask a public question there… although we do provide instructions on how to find your purchase code. We prefer to answer all customer support questions in our searchable support forum so that other users can also benefit from our answers.
thank you for an answer – i will not recommend you
hi, is here anybody who knows how to increase the menue concerning the amount of characters? the description is poor, the service is cooool – if there is an information – thanks a lot
to precise: the menu makes two lines if there is a blank between two words – thankd for help
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