Sorry I forgot to re - review, everything ended up working great , just a miss communication with the support team, just a heads up once again... if your new wordpress this is a good site to learn but don’t expect to be a guru over night
- As you know, your average response time is in the range of 3 to 5 minutes on the support page.
- And for those who have no experience of using WordPress like you, while creating the ticket - you need to explain in detail the problems you are having to get the best support from us ( it would be better if you have attachment about that problem )
Much appreciated if you could reconsider the rating once again
Do not buy. Author does not even refund after we tested that its not mobile responsive. There is a lag on Iphone 6 (most people use). Very frustrated and stuck with this product. Try their demo on iphone 6 (demo 3 for example). So much lag and very very slow. Our users have no time to wait for it to load. DO NOT BUY.
I apologize for the inconvenience, but I really do not understand why you write so that.
And the reason I do not accept your request:
1) You gave an unreasonable and unclear reason.
- 1.a: You did not give to me your website relative URL to check ( ??? )
- 1.b: You have not asked for any help from us since you downloaded the theme
- 1.c: I've checked my demo site on Iphone 6, 6s and everything still works well.
2) I only accept refund requests for correct reasons