This author's response time can be up to 2 business days.
Hi there again! When you click on the link of any portfolio item it opens photo like in a gallery but I need it to be opened in a new window with it’s whole information. For example I have video in portfolio and it shows only picture
Please visit out support site to ask questions related to the themes. http://pixelartsupport.ticksy.com/ Please explain your issue or question in detail and provide your sites login details also. You will get a reply within 24 Hrs.
4 days past and still no answer! PLease respond
PLEASE RESPOND! TICKET: http://pixelartsupport.ticksy.com/ticket/325850
PLEASE RESPOND TICKET: http://pixelartsupport.ticksy.com/ticket/325850
4 DAYS AND STILL NO RESPOND!!!!
PLEASE RESPOND ASAP!!!
Ticket is here: http://pixelartsupport.ticksy.com/ticket/325850
Is this theme compatible with wordpress 4.1 ? No problem with shortcodes ?
Hi, Yes its compatible with Wordpress 4.1. Let us know if you are facing any issue with WP4.1
Hi. Looking for a resolution to my support ticket created on your support system two days ago. Thanks.
All support tickets are replied. Please tell me your ticket ID If you still not got a reply on your ticket.
COMPRE EL THEME Y TODAVIA NO RESPONDEN! .
All tickets are replied. Give me your ticket ID if you did not receive any response yet.
Please help me to fix my issue my website is broken already submitted a support Ticket #483820. The problem not yet solved its urgent. Thank you.
Hello, Your issue is resolved and ticket is replied.
Answer the ticket please. The problem not yet solved its urgent. Thank you.
How can we have social media open in a new window? I opened a ticket last week with no response yet. #536364 Please advise. Also Dribble and Google + icons need to be switched with your next update. Thanks
Update – Theme is no longer supported. I used Open in New Window Plugin to fix this issue with new tabs. Hope this helps others!
I have posted 2 tickets 6 days ago. Can you answer it?
Ticket #575352 and Ticket #575371
Both of your tickets are replied mate.
Hi! Have you theme a sticky menu?
No, this theme does not have any sticky header or menu.
you live demo site is down
Soooooooooo, reading comments. Is this a supported theme or not?
Errrrr, guess not. Demo down. Great. Was on my list to PURCHASE.
Hello Mate, Theme is supported and is upto date with all new wordpress version. Our devs are looking into the issue with the live demo. Will be back soon. Thank You
First, i tried to contact you through the support but it keep telling me that my purchase is invalid.
I did exactly what was written in the documentation but the site still not working as how the theme looked like, i dont know whats wrong with it! please can you take a look!
No worry, just write me an email at info[at]pixarwpthemes[dot]com with your sites login credentials and i will check and will get back to you asap.
Can I have a video on the home page instead of a photo???
Did you mean In the slider on home page? Yes you can add a video as well on the slider section.
Are you still updating this theme please? Our LayerSlider WP v5.1.1 no longer works and we would like to update it but don’t know how as it came with your theme. We currently are using Pixel Design v2.1.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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