35 comments found.
Hi, I think i have not received update on my theme. Since my wordpress bakery is still on 5.6 version(2018 version). I do have envato market plugin installed but there seems to be no new update there. can you please help me fix this issue?
Hi sorry for the inconveniences. http://docs.zozothemes.com/wordpress/theme-update/ here you can get clear idea about theme update. If you need any other help Please can you post the ticket in our support center with your website login details to check it out https://zozothemes.ticksy.com/. Thank you
I did check the article you sent me. My Version of the theme is 1.1.5. This update should also have updated my WP bakery to the latest version but my WP bakery is still stuck with version 5.6 which is 2018 version. I tried to submit a ticket through ur site but it gives me an error that support is no longer available
Please renew your support and post the ticket we will check it out and update to you. From theme end everything working fine and we updated everything with latest version WP, third party plugins and themes etc. Thank you
Is there any way you guys can please help me sort this out without buying again. I am not asking for anything extra. I should be receiving updates even without buying support.
Hi we tested in latest update and everything working fine. So Please download latest files from Themeforest and try automatic else manual as like the documentation guide. Sure it will work else post ticket it general category. Thank you.
Hi, Do you have html for this? I wanna buy html version not wordpress version.
Wp only available right now. Thanks
Hei, your online document never works, Not secure link and does not load anything to view. Any downloadable guideline for payer ? I already bought the theme and have such a rush time to work, so please show me all the documents
Yes, I meant that one, never works, tried with all browsers. Ticket submitted, btw, even cannot choose the right topic on your topic list, please consider this also to improve your service. Many thanks!
Please try now…
How can i remove Featured Image from top of the page?
posts featured image?
Hello, I use the theme with yoast seo and it creates double open graph tags, those from yoast (i want to keep) and additional ones (which i want to remove). I couldn’t find any option to remove them, did i oversee something? Thanks a lot, Barbara
Hi please can you post the ticket in our support center with your website login details to check it out https://zozothemes.ticksy.com/. Thank you 
Hello support.
The testimonials are not showing up complete.
Example: I have written 3 lines of testimonials but on public page its showing only 1.5 lines. How to show all the lines of testimonials text. Please Help
Same is with all the testimonials I have added in pixzlo testimonials section.
I am waiting.
Please post the ticket in our support center with your website login details. Thank you
Hi,
yesterday I have changed hosting to SiteGround(go geek plan). I am trying to importing theme demo facing error( https://prnt.sc/pz3orh ) so I have checked system status ( https://prnt.sc/pz3p3l ) but I am unable to increase max_excution_time ( https://prnt.sc/pz3owx ) due to hosting restriction.
So I have tried in localhost with high PHP variable values check this system status image( https://prnt.sc/pz4a2q ) facing same error, So I have tried importing demo manually facing theme code errors check these images ( https://prnt.sc/pz4brr ) ( https://prnt.sc/pz4bts ) demo also not importing properly.
I haven’t used this theme for the last 8 months, Initially when I bought theme facing the same problem you guys imported demo after that I haven’t used.
Is this theme corrupted or what why can’t we import theme demo. I haven’t seen this type of problem in any other themes.
Now my support has expired I can’t submit ticket now. How can I use the theme with this type of error? I have doubt are you guys doing these things purposely for renewing support.
If you are willing to help importing demo please help me.
Thank you.
Hi yes I do understand your situation please can you try manual import. Still you are getting issues please post the ticket in our support in general category. Thank you.
From morning onwards I have tried importing demo in all possible ways but unable to importing demo.. could you please help me.. I have created ticket and shared all details.
Ok will check it out
Ok sure. Please post ticket and give us some time to give resolution because if the queue. Thank you for your understanding
After migration its coming wordpress error
Hi please can you post the ticket in our support center with your website login details to check out in https://zozothemes.ticksy.com. Thank you
Hi i am not able to submit ticket but i sent you email please check
Seems your support expired please renew and post ticket with your sure login details. Thank you
I didn’t taken any support from you before & this is my first time support request & you are telling me to take renew support ? very bad experience I purchased this very long back & now i started working on this theme then why should i renew support. Atleast you should support one time
Ok post ticket with theme questions category….
Thanks for your support
ok
Hello,
My name is Sajjad from RTL-Maker . net
Are you have some themes or plugins that have no RTL support yet?!
But you have some customers that have RTL language (like: Arabic, Persian, Hebrew, …) and need RTL support for using your themes or plugins.
We have a service for adding full RTL support to your themes or plugins. Just look at our website at rtl-maker . net
Best Regards - Sajjad
Hi that’s great! But surprisingly we launch all themes with RTL compatible. Thank you.
Hello, I am curious about the structured data – are there options for e.g. services. courses,....is it in JSON-DL? Thanks for an answer!
Hi,
Sorry It’s not based JSON-DL. we can customize it according to your requirements.
Thanks, zozothemes
Thanks, I sent you an email regarding customization…
ok my email id is info@zozothemes.com & sathishmkm@gmail.com
I love this theme, I think I’m going to buy it today. What is the font of the demo pixzlo logo?
Hi thank you. We used “Nunito” font for Pixzlo logo. Thanks again
hello purchased the theme today, demo installation error please help!
Submit ticket will help you
i have purchased the theme but while installation getting error as – The link you followed has expired.
ok will check it
Once you get this theme and get the demo, do you import the demos individually not everything?
Hi, I would like to ask a few more details regarding the template. I’m really loving it and it really is completely fitting for my creative agency.
This are my questions!
1. Is the plugin for editing Visual Composer?
2. Are all the demo pages available once imported?
3. Based from the handheld or mobile view of the template, a lot of the contents are not propoerly aligned. Would you mind aligning them correctly either left or middle once I purchase the template?
4. Are all these stock photos or illustrations available once the demo is imported?
5. Are the colors completely changable?
6. Are the contents from the different demo transportable, because some parts of the demos are better than the demo that I would like to use. For example the Portfolio setup.
7. From the header http://demo.zozothemes.com/pixzlo/home-3/ Can I change the color of the wave?
Thank you, Jason
HI, 1. Is the plugin for editing Visual Composer? – Yes
2. Are all the demo pages available once imported? – Yes
3. Based from the handheld or mobile view of the template, a lot of the contents are not propoerly aligned. Would you mind aligning them correctly either left or middle once I purchase the template? – If its bug sure we will fix it and release asap.
4. Are all these stock photos or illustrations available once the demo is imported?- Yeah but you should contact support center.
5. Are the colors completely changable?- Yes. But image colors not changeable
6. Are the contents from the different demo transportable, because some parts of the demos are better than the demo that I would like to use. For example the Portfolio setup. – Yeah you can easily move from once page to another using page builder. Support team will give you tips.
7. From the header http://demo.zozothemes.com/pixzlo/home-3/ Can I change the color of the wave? – We can help to change it.
Thank you.
I am not able to install demo in wp-admin with latest update what to do …help me
Hi please post ticket in our support center with site login details. Thank you
ticket raised please solve over there
ok
Please reply over there
All done
Where can I find the documentation about the theme? The only documentation I can find is the source code dox.
Also the theme options > Theme Skin > Theme Color is not working. I have changed the colours, but there is no visible change on the site. (this doesn’t have anything to do with cache). Can you please look into you code properly and make these fixes in the next release?
Found the answer to Question 1: Answer = http://docs.zozothemes.com/wordpress/
Also the theme options > Theme Skin > Theme Color is not working. I have changed the colours, but there is no visible change on the site. (this doesn’t have anything to do with cache). Can you please look into you code properly and make these fixes in the next release? —> It was working fine, once you changed the color , clear browser cache and check it , sure it will work…
I think I mentioned that this does not have anything to do with caching. It could possibly be the Redux framework?
Can you please answer my question?
Ok submit ticket here https://zozothemes.ticksy.com/ with login details will check it out..
Yes, done. Could you please look into it.
ok
Thank you for the fix!! Very nice job! Good support! Keep it up!
Rate My theme if you like our theme and support…
Hi, this is a clean wordpress theme, thanks you for it
Thank you very much
Hello,
When i update wordpress and theme then i got this error : http://prntscr.com/lxrjv0
Please solve this bug asap.
Which WP version compatible with this theme?
Thanks
Theme compatible with latest version, Please post ticket with admin login details here https://zozothemes.ticksy.com/ will cehck and fix for you as there is no issue from my side…
Plans to have elementor version vs. visual composer?
yes will implement in future…
Very Nice Design, Congratulations! GLWS
Thank you
