103 comments found.
Hi there,
Is it possible to select an oder for dlivery without using the ‘date for delivery’ option?
Thanks
Mike
Hello,
Thank you for your interest in our theme!
‘Date for delivery’ is facilitated with Product Delivery Date for WooCommerce plugin. In case this option is not necessary, feel free to remove the plugin and keep using WooCommerce. Please check the guides: https://woocommerce.com/documentation/woocommerce/getting-started/shipping/ and https://woocommerce.com/document/flat-rate-shipping/
If you need to manually assign specific orders for delivery, you would typically need to use an additional plugin. If the plugin requires extra stylesheets to perfectly align with the theme, our Customization studio can generate them for you. To proceed, please submit a request to the “Get a free quote” category at https://themerex.net/support/
Regards.
Hello, Not found this option to edit, Where is that? https://prnt.sc/yl1YqZui_CvP
Hello,
Thank you for choosing our theme!
The footer is modified under Appearance > Theme Options – https://prnt.sc/qVveFXx-4inF
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Hello, This theme documentation not user friendly. I did not find to change this section – https://prnt.sc/Dsus9On7-265 . please help me asap
Hello,
You may change the phone number in Theme options> Contact info> Phone: https://pizzahouse.themerex.net/doc/images/to-contacts.pngIn case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Thank you.hello
the demo is build by WPBakery
can I get same demo build by elementor ?
thank you
Hello,
Thank you for contacting us!
Sure. Our Customization Studio would be glad to help you with theme conversion to Elementor. Please use “Get a Free Quote” option in our Help Desk at the following link: https://themerex.net/support.
Regards.
Hi there,
Is it possible with this theme to achieve these kind of parallax effects you see here, with the 3d-bunny and the 3d-icons below?
Because I can’t find parallax options anywhere.
Hello,
Thank you for contacting us!
Sure. To have this feature implemented additional customization is required. Our Custom studio can create it for you. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
Hi, in the pizza demo, can we add a video in the home page main slider?
Hello,
Thank you for your interest in our theme!
Absolutely! The theme includes Slider Revolution plugin that allows you to easily add video instead of a static image.
Regards.
how can i reorder menu items i need costume order for every menu
Hello,
Thank you for choosing our theme!
if you need to place menu items in a particular order, just include the menu items ID in this field using WPBakery page builder – https://prnt.sc/C-hs66EAfJ-f Also, it is possible to sort the post – https://prnt.sc/D1ygV8gXZNNq
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
is menu items can translate with WP Multilang
Hello,
Thank you for your interest in our theme!
Sure. The theme has a language .pot file allowing to translate all the text strings either with Poedit software or Loco translate free plugin. Please review this guide – http://pizzahouse.themerex.net/doc/#theme_translation
Regards.
how can i reorder menu items i need costume order for every menu
Hello,
My apologies for the delay! Our technical support team is always ready to help you with any difficulties you encounter and provide you with the instructions and tutorials to make the customization process easy and straightforward. Just submit a support ticket at https://themerex.net/support/
Regards.
Hello. I need to check if there is a way to add more Nutritional Information options since my menu items will hove more details then what is available. Thanks
Hello,
Thank you for choosing our theme!
To add Nutritional Information options customization of the source file is required. Our Customization studio can help with it. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
If you can share with me the function that will be added to the child theme, i will be able to set it up. Let me know if this is feasible. thank you
No worries, you can ignore my last message, i found the function and i was able to overwrite the fields from the child theme. thank you.
Great! The template is fully maintained by Our Team and comes with 6 months of premium support. Just create a ticket at https://themerex.net/support/, and Our Support Department will gladly assist and guide you.
Have a nice one!
Hello,
I hope you are having a great week! I’m using this theme and was wondering if there is a way to increase the length of the excerpt for menu items?
The excerpt is cutting off the menu descriptions for several items.
I’ve looked through the settings and only find under Appearance, Theme Options, Blog & Single, Excerpt maxlength for streampage but these settings to not apply to the menu items only the blog.
Thank you!
Hello,
Thank you for contacting us!
Please add the following lines to Appearance -> Customize -> Additional css:
.sc_menuitems_style_menuitems-1 .sc_menuitems_item .sc_menuitem_info { max-height: 140px; }
In case this does not solve the issue, please submit a support ticket at https://themerex.net/support/ Our Tech support team will be glad to help you.
Regards.
Thank you Christine! Highly recommend Themerex, themes and support are amazing!
Happy to help!
Hi guys, do you have any plan for updates?
Hello,
Thank you for contacting us!
Please note that the template is fully maintained by Our Team and includes Themerex Updater plugin allowing you to update all bundled plugins directly in the Dashboard and to keep the theme components up-to-date. Please review this guide: http://pizzahouse.themerex.net/doc/#theme_update
To ensure full compatibility with WP 5.8 we recommend installing Classic widgets editor plugin – https://wordpress.org/plugins/classic-widgets/
Currently, we are planning to release a new theme version. In case you come across any difficulties, our Tech support team will be glad to help you solve them at https://themerex.net/support/
Regards.
I really want to purchase this theme but i have a concern.
Can i.. and is it easy to… add more tables on th ebooking screen to choose from and change the layout of where it shows the bar etc.?
Is there support with achieving this.?
Thank You.
Hello,
Thank you for your interest in our theme!
You can add table images to the Reservation page with the help of WPBakery page builder and link each table to the booked calendar – https://prnt.sc/1xack9f
Please note that the template is fully maintained by Our Team and comes with 6 months of premium support, which can be extended. Just create a ticket at https://themerex.net/support/, and Our Support Department will gladly assist and guide you. Please rest assured that we will do our best to make you entirely satisfied with our service.
Regards.
hi, would this theme work on wordpress 5.7?
Hello,
Thank you for contacting us!
We have updated WordPress to 5.7 and found no visible issues. In case you come across any difficulties, our Tech support team will be glad to help you solve them at https://themerex.net/support/
Regards.
Support
Themerex Portfolio
Website
I just downloaded the latest version of pizzahouse (1.3.1), but it does not include the latest version of WP Bakery Page Builder (6.5.0). Please advise!
Additional note: I ran updates through the Themerex Updater plugin, and it does not allow for the update.
Hello,
Thank you for contacting us!
Our Tech support team can send you the latest version of WPBakery Page Builder whenever you need the update. Just submit a support ticket at https://themerex.net/support/.
If your support expired, you may use option “Presales Question” and provide the purсhase code in the message body. Our Tech support team will help you with WPBakery update.
Regards.
Support
Themerex Portfolio
Website
I did a clean install and imported the demo. Now, my system is an exact replica of the demo but I’m unable to edit any page. On editing a page, I get a blank page. In the console, I can see some errors (mentioned below):
Exception { name: "NS_ERROR_FAILURE", message: "", result: 2147500037, filename: "https://guruitalia.com.au/?vc_editable=true&vc_post_id=2&_vcnonce=41c1e49985", lineNumber: 21, columnNumber: 0, data: null, stack: "l@https://guruitalia.com.au/?vc_editable=true&vc_post_id=2&_vcnonce=41c1e49985:21:385\n@https://guruitalia.com.au/?vc_editable=true&vc_post_id=2&_vcnonce=41c1e49985:21:1110\n@https://guruitalia.com.au/?vc_editable=true&vc_post_id=2&_vcnonce=41c1e49985:21:1788\n" }
I’ve even reinstalled the theme after resetting the WordPress but the issue persists.
Hello,
Thank you for contacting us!
To avoid any issues, bundled plugins should be updated to the latest version using Themerex Updater plugin included in the package. Please review the detailed instructions: http://pizzahouse.themerex.net/doc/#theme_update (please see ‘Update Option 1. Update using the ThemeREX Updater plugin’ section)
We recommend making a full backup of your website before any updates.
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Hi – can I specify a set window for collection in 5 minute intervals with only one slot per 5 minutes for a specifc day?
Hello,
Thank you for your interest in our theme!
If you refer to appointment time slots, Booked plugin allows you to select 5 minutes interval for time slots: https://prnt.sc/vsswac You may also create a custom time slot for the specific date(s) – https://prnt.sc/vsu61b For more details, please check the plugin documentation – https://boxystudio.ticksy.com/article/3233/
Regards.
THank you for your prompt responce, to confirm can I also only allocate one slot per each 5 minute interval?
Thank you for choosing our theme!
Sure. You can easily do it with the help of Booked plugin – https://prnt.sc/vtngup
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Hi, where can I change the footer background image
Hello,
Thank you for choosing our theme!
Please contact Our Technical Support Department at https://themerex.net/support/ They will be happy to assist you with your request.
Regards.
Hi, do you have the option to select if I want delivery or take away? How is the reservation system configured? How do I add my tables according to the design of my restaurant?
Hello,
Thank you for your interest in our theme!
1. The theme includes Woocommerce plugin which allows you to set up shipping options in the dashboard – delivery or pickup with ease: https://docs.woocommerce.com/document/local-pickup/
2. Reservation option is facilitated by Booked – Appointment Booking plugin. You will be able to manage available time slots and see the appointments in the dashboard. Please review the details at https://getbooked.io/
3. You can add table images to the Reservation page with the help of WPBakery page builder and link each table to the booked calendar.
Regards.
hello im trying to import demo file to localhost site can u tell me how to upload it and from where to i mean from import file? i saw this question above and it said to upload it to themes/pizzahouse/demo(created folder)/default(file which was extracted from demo.rar) but its not working need help
Hello,
You should unzip the demo.zip archive and upload the unzipped demo folder to wp-content/themes/pizzahouse directory on FTP so that the path to the files is wp-content/themes/pizzahouse/demo/default….
But this method is used if there are some server related issues and the demo data does not install in Appearance – Install Demo Data in admin. If your server meets all the requirements, you can install the Demo Data in just 1 click. Please check this link for more info http://pizzahouse.themerex.net/doc/#demo_content.
If the issue still persists, please submit the ticket at https://themerex.net/support/ to get qualified help from our support team.
Best Regards,Hello… What other plugins do I need to make this theme work properly? Thanks
Hello,
Thank you for your interest in our theme!
No other plugins are required except of those which are already included into the theme http://pizzahouse.themerex.net/doc/#plugins_installation.
Best Regards,
