There is an update for Slider Revolution from 6.5.19 to 6.5.21. When updating via “Active theme components: Plugins” we receive an error message.

“Some items are not updated! Attention! The page will reload in 5 seconds to update the list of available backups!”

The update has always worked previously. Is there a reason why it isn’t working?

The demo import always fails. Please do assist.

Hello happy new year!

I really want to buy your theme, but I have a question: What is your prospect for future updates? Since the version of WP and plugins are a bit far from current versions.

Thanks!

Hi, Love this theme. But I am getting this Outdated template files notice message and I can’t dismiss it. My theme is up to date and all plugins too. Am I missing something?

Hello, i have two questions. 1.Why can’t i see the typography option in the customiser? 2. How can i remove the cpt_courses_group from my urls?

​Hi there, Just purchased this theme, I was wondering if you have the PSD – design files. We need to get approval from the client and have to change some of the content on the demo files. Thank you so much!

Hi, where to change the typography (font, weight, size, etc) for body and titles? Can’t find it anywhere…

how to install demo data?

Hello, I just bought this theme and I am having a number of difficulty. I can’t use my own logo except the site title and tagline. Changing the colour scheme to fit my brand colours have been really difficult. Please kindly help on this issues. Thank you

Good Day,

I purchased this event a couple years ago so my support has expired. When I purchased this theme, and launched my client’s website, I put in a support ticket for you to fix the event calendar. It displays in descending order where it shows later events first instead of upcoming events first. You guys fixed this for me, but when I updated the theme, that fix went away.

I need it fixed again but wanted to know how I can have this done without having support? Thank. you.

Hi, To tell you the truth I have a dozens of problems . Is it correct, that I can not edit the text in a text box, can not choose a color, or make it bold, italic, etc, can not change linespacing? Is it normal that I can not insert arrows or bullets in slider revolution 6? Is it normal, that the event calendar in widget can not be scrolled by month? Is it normal that the + and – signs cover the first letters of the questions in FAQ section? And finally that a button can not be translated in blogposts?

Hi, is there a plan to update this theme anytime soon to support the latest Wordpress version?

Hello my support has expired for this theme, but when I first purchased it I put in a support ticket to fix the order of the event. When I put an event on my client’s website, the events show up in descending order instead of ascending. The upcoming dates show at the bottom instead of the top. You guys fixed this for me back then but when I updated the theme, it reverted back to the old way. How can this be fixed so when I update the theme, it will not override what you did?

My support recently expired and of course the first issue comes up now. I have 5 blog pages. Most render correctly, some give a critical error and I’m unclear what’s different: https://creativeactingcoach.com/2020/09/auditioning-2/ (good) https://creativeactingcoach.com/2020/09/working-together/ (not good, text goes outside box, totally different layout, no menu bar, etc) Open to ideas.

I installed the Ninja form plugin. I installed it on this theme, and the styling on the front end is completely fine.

The issue I’m having is when testing the form to ensure it works, when I submit the form, the email comes over just fine. However, when I open my email it comes over in html code format. What is causing the HTML format on the emails? I’ve used this plugin on other sites with no issues.

I bought the wordpress version by mistake. Can you send HTML files?

Hello there! Please let me know how I can turn off the “scroll” in some pages. Sometimes it is not possible to smoothly scroll down a page, instead the browser takes me to specific containers which make sit impossible to read certains parts of the page. This is not happening in all browsers, but my client keeps reporting it to me.

Thanks for any help

Good Day, I purchased this theme last year but my support has expired. The main theme plugin ThemeREX Addons is conflicting with every single contact forms plugin I install.

It was working fine until I updated the theme to the latest update you have. I use WPForms and when we receive an email it’s all coming over in html code, it does the same with contact form 7 an Ninja Forms.

When I deactivate the ThemeREX Addons plug in it comes over the way it should. Is there away you guys can update this plugin. Am I the only one having this issue with this theme?

Thank you.

Hi, i can see the checkout payment form.

​Hello there! We are using this theme since 2016 and would like to stick with it, because we find it very beautiful and it generally meets our requirements. Since 2018 however we are seeing issues in page editor screens regarding visual page builder. Since then it was only possible to modify page content via JS Composer frontend builder.

And now also this “workaround” stopped working, because as soon as we save any changes, the entire module disappears from the page.

We were hoping this was just a temporary bug and that you, the theme developer would soon release a fix for this. But.. nope. its 2020 and the bug still remains. In almost all of our pages the js composer backend builder is not usable as it is missing almost all of the used modules.

We already did basic testing, like deactivating all used plugins and see if the issue remains, And yes it remains. We only left WP Bakery Visual Composer and the PJ Theme activated. And still our page editor is missing modules. And frontend doesnt save without losing the modules just edited. PHP max memory for this site is set to 256MB.

Is there a way you could help us? I set up an admin account for you so you can have a look in our installation right away.

Unfortunately my support time has been used up. But I am wondering if we are the only ones having these issues with the builder tool tbh. I dont see why I should purchase another support license, if the product just isnt working right…

Thank you very much! Saskia