18 comments found.
hi, I have downloaded the theme to shopify, but how do i get the christmas template onto my theme?
Please contact our support team. They will assist you. Support link – http://hasthemes.com/contact-us/
Trying to download theme onto Shopify… but get an error “zip does not contain a valid theme: missing template “layout/theme.liquid” Please can you advise. Ive tried your support, but have had no response.
I purchased this item for the Christmas theme and would like help applying that specific layout. I already contacted support and have received no answer. Please help or refund me this is not what I paid for.
Hello, Could you please send a refund request here. https://themeforest.net/refund_requests/new Thanks
I purchased and applied the Christmas theme but the top background stays grey when it is suppose to be red. Is there a way to fix this? the support team has not replied to my enquiry.
Please contact our support team. They will assist you. Support link – http://hasthemes.com/contact-us/
How do I select plantmore 8?
Please contact our support team. They will assist you. Support link – http://hasthemes.com/contact-us/
Your support completely ignored me, they are useless.
Hi, Our support team already answered to your problem on your email. Thank you.
hello I have some questions. -admin page? manager screen where we can see all the orders. ? I would like to see the sample page if any. -Is it easy to install. Do you have a sample video? -When the customer orders, can only the order occur without asking for payment. For example, you only have the option to pay at the door. -when I purchased this template. will i need another extra website?
Please follow the URL: https://help.shopify.com/en/manual/orders Or contact our support team – https://ticket.hasthemes.com/ They will assist you.
Hello, I am looking to purchase your theme. I have 2 questions: #1: Is it easy to change homepages? #2: All our photos are different sizes. Will this be a problem with display? Our current theme auto-resizes so they are all the same. Thank you.
1: Yes, you can easily change the homepage. Answer 2: Yes, Photo auto-resizes option is available in our theme. Also, if there is a problem you will get support from here. www.hasthemes.com/contact-us
just purchased . when i uploaded on shopify it doesnt give the christmas theme . how do we get that on our website?
Please, contact our support team – https://hasthemes.com/contact-us
The image slider is not working in product preview in all product pages, only in mobile view format. It is displaying an error in the java script.
jquery-1.12.4.min.js?1518:2 Uncaught Error: Syntax error, unrecognized expression: .single-product-img //cdn.shopify.com/s/files/1/0027/7764/5120/products/Untitled-1_1024×1024.jpg?v=1557226978
Please refer page https://prannuts.com/products/7-seeds-mukhwas to see the problem.
Please revert ASAP as it is affecting our business, and we have repeatedly requested for help to no avail.
We are checking the issue and get back to you in next few hours
Our team already replied you via the ticket system
Thanks a lot for your help. Now working perfectly.
You are very welcome. Please let us know if you have any further questions.
how do you update an earlier version of the theme to a new without deleting alle the content?
If you have not edited any files in your theme, then updating a new file will not be a problem.
Follow Below instruction for an update: - Upload update version on your store. - Click “Edit code” of current version – http://prntscr.com/lcyjmo then open “settings_data.json” and copy code. - Now click “Edit code” of update version then open “settings_data.json” and paste code – http://prntscr.com/lcyjfb
Thanks Support Team
Hi my store in 2 language so can i add lang switcher i use Langify app
Yes, you can switch language using the Langify app. Thank you.
hello, our logo will be best over a darker background..would it be possible to modify the color of the theme a bit ?
Please create a ticket here https://bootexperts.com/support/ and describe details.
I can’t.. everytime I try to sign in , it tells me I need to activate my account,..however it never sent me an activation email.
Please check your email spam folder as well to verify your account
ticket sent
your ticket ID please.
Missing element in the template. Message: Zip does not contain valid theme
Please unzip the downloaded file and find the theme file there. Seems you uploaded wrong file. We provide documentation as well with the downloadable file. Feel free to contact us, if you face any more issue.
GLWS 
Thank you
Congratulations! Great Work, GLWS
Thank you
