Hi on my pricing page I can’t get the bottom 4 pricing blocks to have the description stacked on each other like the 3 pricing blocks above them.
Here is the link – http://bumpnplay.com/rent/
Here is the template you used – http://bumpnplay.com/pricing/. I want it to look like your template. I had it just like it, but whenever I click the ‘text’ tab and changes from it being stacked to bunched together.
You need to wrap each pricing text line in tags. It should resolve the issue. Or just give us an access to your admin panel via support forum and we will setup this for you.
Hi, I am about to purchase this theme, but anytime I click on the “Single Page” option (which is the site I want to build – the single page parallax), I get an error message saying “Item is no longer available.” Before I purchase, I need to make sure that still included in the “Pluto: Multi-Purpose WooCommerce Theme” is the single-page parallax template, and that it’s still supported?
Single Page from splash page works correctly for me. Though if you have any problems with that you can also check the single page preview, directly here: link.
Right…but when you click “Purchase Template” on that single page preview, it says “item is no longer available”
Single and multipage is the same product, just content is arranged in different ways. You can choose between single and multipage when installing 1 click demo import. To purchase the theme just click Add to cart on Themeforest item page.
When are the woocommerce files going to be updated? Thanks
New theme version with templates update will be released this week.
Hi! I just purchased this template. Activated it and did 1-click demo install of one-pager-visual composer.
It’s looking great, but I’m wondering if the demo doesnt include sectioning like your sample: http://single.pluto.themewoodmen.com/
Do you happen to have tutorials on how to make those?
Ok, this template is frustrating.
Error like this usually is caused by incorrect permalinks settings (please make sure that you have ticked post name in Settings > Permalinks). If that won’t help please contact our team from support forum with access to your website, so we could check this. Our team will gladly help you there.
Any news on when a release will be posted to make compatible with Woocommerce 2.5? Was hoping this would be available last week – really need to get a store up and running asap!
We’re so sorry for the waiting time, though we have several project to update and unfortunately it takes longer than usual. If you are already using our theme – feel free to contact our team from support forum
and we will give you updated files faster.
Hi, can I use this theme like a catalog? Without prices?
Yes, though you need to enable Catalog Plugin for this (it’s bundled with the theme, so you don’t have to purchase it separately).
The live preview doesnt work…
Can you please check it one more time? It should work correctly now.
No content in the home pages, like my installation demo. i dont know why. Home I, Home II, parallax.. no conten on the body…
Content can be imported with 1 click demo import tool. If this tool is not working for you – please contact our team from support forum with access to your website, so we could check this. Guys will gladly help you there.
At the top of my website I see an error script:
Notice: get_currentuserinfo is deprecated since version 4.5! Use wp_get_current_user() instead. in /home3/pmoore10/public_html/bumpnplay.com/wp-includes/functions.php on line 3662
It takes away all of my web pages. I haven’t down anything to the website, so I don’t know why this happened.
Please help me fix quickly.
Here is the website – www.bumpnplay.com
Do you still have problems with that? I can’t see any notice message on your website. In case you need any additional help – please contact our team from support forum. Guys will gladly help you there.
Yes, I noticed it’s not there anymore either. I did update your theme maybe that took it away but the other major problem is the blank pages. All of my pages are missing the content. The content is there and has been there. I just happens to check the website yesterday and notice that all the pages were blank. How can that be fixed? It just happen out of no where.
It looks like you have some js error on the page which prevents CSS Animation from displaying animated content. For now, please disable the animation effect via Appearance > Theme Options – General, screenshot: here to show the content and contact our support forum, so we could check why animations don’t work.
Hello, when i download the theme from here I always get the wrong theme. I get a theme called decima. Instead of Pluto.
Hi, there was a problem with the package on ThemeForest. It’s already taken care of so all you need to do is redownload the package. Thanks and sorry for your trouble.
Hi, i’m downloading the theme package but it seems that the zip doesn’t contain the PSD files.
Can you please contact our team from support forum about that? Guys can send you PSD files.
My support is expired as i bought this on 2014.
Is there a way i can download them in my panel?
We guarantee support for our items no matter the expiration date on Envato, so no worries – we will help you anyway
Wow! That’s great! Thank you guys!
My e-mail is firstname.lastname@example.org
Hi, I posted a question before my support expired. I am yet to receive a reply. It is an issue that has arisen in the latest version and its preventing my icons from loading. Can you please reply/contact me. Thanks
We have already answered you in your topic, so please stay in touch with team from the support forum.
Hi, can you direct me to the link please? When I log onto the support forum, there is no way of getting to my question. Thanks
Sure, please use the following: link.
Which slider does this theme come with?
All sliders presented on our demo are included in theme package.
Is this theme compatible with Wordpress ver 4.5.2?
Yes, this theme is compatible with Wordpress ver 4.5.2.
Hi, i want to post some Jobs, the normal job pages are working, but i cant see the job dashboard with all jobs [jobs] is not working, how can i fix it?
Can you please contact our support team at http://createit.support/ with access to your website so we could check this? I can’t recreate this issue on our demo. Our team will gladly help you there.
Hi, I was contacted by a family friend because the guy who built his website destroyed it. There’s a bunch of shortcodes on the front page so I’m wondering what I should do to revive them. Would you be able to suggest something? I installed Visual Composer but that didn’t seem to work. Maybe I’m missing? I understand if you don’t want to answer the question as its not your problem but thought I’d give it a shot. Thanks.
Can you please send me some screenshot of shortcodes displayed on your website or url to the website, so we could check what kind of shortcodes are displayed there?
It looks like Pluto theme styles are not loaded at all. Also the shortcodes look like our default one. Please make sure that in Appearance > Themes you have activated Pluto theme.
Hi, is this theme getting an update for the new Woocommerce?
Yes we are working on the Woocommerce update for Pluto: Multi-Purpose WooCommerce Theme. We’ll update this theme at latest next week.
hi i want to move my pluto template from one page to another. how can i deactivate my purchase code on the old website and use it for the new one? the old website is offline so i don´t need it and i want to use it for the other side.
i transfered the complete website to the new one but now the options don´t work anymore. i can´t use the website configuartor anymore. there´s a huge mistake. can you please contact me? if a new support payment is neccassary i will pay it, but i need some help to get the new website going on. thank you so much.
Can you please contact our team from support forum with access to your website, so we could check this?
If you will have any issues with creating account on our forum feel free to contact us via email email@example.com
hey, i installed your theme and there´s a huge bug. i can´t use the frontend adjustion anymore. so i can´t change the footer, widget or anything else like colors. i reinstalled everything new and the mistake is still there
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