13 Reviews

for Customer Support

Good support. Kinda confusing to modify for a novice.

ThemeSLR

Author response

Hello and thank you for the review.

We are looking forward to any tickets/support inquiries in order to make your experience perfect when using our theme.

Looking at the reviews for this theme, this is the 1st / single 4 stars review. We will do all our best to make sure that it can be switched to a 5 stars, just to re-achieve the perfect customer experience.

For any questions, problems or issues our support team will always be there to assist you.

Have an wonderful week!
- ThemeSLR

for Customer Support

There was an issue with the theme and it was fixed promptly. Appreciate the great customer service.

for Customer Support

Fast and helpfull reactionto our question and overall a great theme.

for Customer Support

I had some issues getting this theme installed due to a file size problem. I must say that they went out of their way to make sure that the theme got installed and my server had the right settings. I'm usually pretty good at getting things working, but PHP stuff still boggles me so I had to ask for help.

These guys know their stuff! They not only fixed the server so that it would allow the installation, but went so far as to install it for me too! Top notch support!

Disclaimer: I believe we are in different time zones, so emails took a couple days to get resolved, but don't give up! They will resolve it!

for Customer Support

The customer support for this theme has been technically excellent, as well as friendly and professional. They have been very helpful, especially Lucy, in ensuring that the theme works perfectly and that we have been able to create a great website.

for Customer Support

A great theme with many customization options and a professional support team that helped me a lot during the realization of the site. I recommend everyone!

for Customer Support

It's been an awesome experience while I work with this theme. Their customer support is with top notch quality and they are very candid with their response towards our queries. I'd recommend anyone who wants to buy this theme as they will get good support for their queries.

Thanks!
Kunal

for Other

From Customer Service to the Code, it's all great. Exceeded expectations!

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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