I even paid for the $50 "expert" installation, and I was advised to contact the author because it would not load to Wordpress. So, I'm out $100 including the install fee, and no results.
There was an issue with the theme and it was fixed promptly. Appreciate the great customer service.
Fast and helpfull reactionto our question and overall a great theme.
I had some issues getting this theme installed due to a file size problem. I must say that they went out of their way to make sure that the theme got installed and my server had the right settings. I'm usually pretty good at getting things working, but PHP stuff still boggles me so I had to ask for help.
These guys know their stuff! They not only fixed the server so that it would allow the installation, but went so far as to install it for me too! Top notch support!
Disclaimer: I believe we are in different time zones, so emails took a couple days to get resolved, but don't give up! They will resolve it!
The customer support for this theme has been technically excellent, as well as friendly and professional. They have been very helpful, especially Lucy, in ensuring that the theme works perfectly and that we have been able to create a great website.
A great theme with many customization options and a professional support team that helped me a lot during the realization of the site. I recommend everyone!
It's been an awesome experience while I work with this theme. Their customer support is with top notch quality and they are very candid with their response towards our queries. I'd recommend anyone who wants to buy this theme as they will get good support for their queries.
From Customer Service to the Code, it's all great. Exceeded expectations!
Great theme and even greater customer support!
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