Reviews for Political WordPress Theme - FrontRunner

Reviews for Political WordPress Theme - FrontRunner

Cart 2,428 sales
Well Documented

51 Reviews

for Design Quality

Excellent theme. Used with great impact over the past four years. Excellent work by the Parallelus team.

Author response

Awesome! Thanks!

for Other

This has got to be the worst theme experience I have ever had. Nothing works right, documentation is wrong, files are missing. Unbelievable waste of time

Author response

I'm sorry to hear you are disappointed with our theme. If you need help, support is provided in our Help Center: http://para.llel.us/support/ If you can’t find a solution using the forum search, click the big orange SUBMIT A TICKET button. Please submit a new ticket for each separate issue and we’ll do our best to help. Thanks.

for Customizability

This has got to be the most pain in the ass wordpress template I have ever used or had to work with. I am completely unsatisfied with this purchase. What a waste.

Author response

I'm sorry to hear you are disappointed with our theme. If you need help, support is provided in our Help Center: http://para.llel.us/support/ If you can’t find a solution using the forum search, click the big orange SUBMIT A TICKET button. Please submit a new ticket for each separate issue and we’ll do our best to help.

for Documentation Quality

This template looks really good for the demos, but the support is really, really poor, and the site isn't optimized for the newer versions of wordpress (Gutenberg and onward).

The required plugins all require a lot of backend work on the part of your client, and if they aren't particularly tech savvy, they won't be able to get the data from forms/donations/volunteer signups/etc.

This doesn't integrate easily with any of the major electoral/political CRMs (in the US, those are NGP/Actblue/Nationbuilder/EveryAction).

Donations needing to go through paypal is a headache unto itself, and the lack of customizability on where things appear on the page is a hassle.

Finally, among all the other manifold miseries with this horrible theme, is the lack of integration with facebook events/eventbrite (or everyaction/NGP events).

Steer clear. Political clients are already pretty intense, and this will just multiply your grief severalfold.

The video embed feature does not work due to outdated Youtube embed scripting, the demo content is NOT delivered as it is shown - you have to go onto their forums in order to gain this understanding: that they cannot include demo images due to copyright issues. Huge waste of money and support that is sassy and stubborn, showing no interest in providing friendly service to its customers.

Author response

We are puzzled by your review. The video feature is working fine for us and for every other person who has purchased this theme. And we are not sure how the sample images for fictional candidates can help you build your website. Also, we note that you have not posted even once in our Help Center, so we are not sure how you can review our support having never actually used it. If you need help, please please create a new topic in our Help Center for each separate issue and we’ll do our best to help. Thanks.

Does not work with Ninja Forms, as it claims it does.

Author response

FrontRunner certainly does work with Ninja Forms. If you need help, please create a new topic in our Help Center for each separate issue and we’ll do our best to help. Thanks.

for Documentation Quality

You probably need to be a web pro to use this.

Author response

Hi, have you tried our Help Center to ask questions and get support?
http://para.llel.us/support/

for Customer Support

Originally had 3 stars and developer helped to solve my problem that I could not get fixed. Theme is great and the extra support to help me get it right made this 5 stars through and through.

for Flexibility

i am lost,i am lost,i am lost,i am lost,i am lost,i am lost,i am lost,i am lost,i am lost,i am lost

Author response

Hi, have you tried our Help Center to ask questions and get support?
http://para.llel.us/support/

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