Web Themes & Templates

Reviews for Political WordPress Theme - FrontRunner

47 Reviews

for Documentation Quality

This template looks really good for the demos, but the support is really, really poor, and the site isn't optimized for the newer versions of wordpress (Gutenberg and onward).

The required plugins all require a lot of backend work on the part of your client, and if they aren't particularly tech savvy, they won't be able to get the data from forms/donations/volunteer signups/etc.

This doesn't integrate easily with any of the major electoral/political CRMs (in the US, those are NGP/Actblue/Nationbuilder/EveryAction).

Donations needing to go through paypal is a headache unto itself, and the lack of customizability on where things appear on the page is a hassle.

Finally, among all the other manifold miseries with this horrible theme, is the lack of integration with facebook events/eventbrite (or everyaction/NGP events).

Steer clear. Political clients are already pretty intense, and this will just multiply your grief severalfold.

The video embed feature does not work due to outdated Youtube embed scripting, the demo content is NOT delivered as it is shown - you have to go onto their forums in order to gain this understanding: that they cannot include demo images due to copyright issues. Huge waste of money and support that is sassy and stubborn, showing no interest in providing friendly service to its customers.

Author response

We are puzzled by your review. The video feature is working fine for us and for every other person who has purchased this theme. And we are not sure how the sample images for fictional candidates can help you build your website. Also, we note that you have not posted even once in our Help Center, so we are not sure how you can review our support having never actually used it. If you need help, please please create a new topic in our Help Center for each separate issue and we’ll do our best to help. Thanks.

Does not work with Ninja Forms, as it claims it does.

Author response

FrontRunner certainly does work with Ninja Forms. If you need help, please create a new topic in our Help Center for each separate issue and we’ll do our best to help. Thanks.

for Documentation Quality

You probably need to be a web pro to use this.

Author response

Hi, have you tried our Help Center to ask questions and get support?
http://para.llel.us/support/

for Customer Support

Originally had 3 stars and developer helped to solve my problem that I could not get fixed. Theme is great and the extra support to help me get it right made this 5 stars through and through.

for Flexibility

i am lost,i am lost,i am lost,i am lost,i am lost,i am lost,i am lost,i am lost,i am lost,i am lost

Author response

Hi, have you tried our Help Center to ask questions and get support?
http://para.llel.us/support/

for Documentation Quality

It's not user-friendly as they advertise. I want my money back

Author response

Hi, have you tried our Help Center to ask questions and get support?
http://para.llel.us/support/

for Design Quality

Buyer Beware! This is what you will experience: 1) very, very limited customization options: 2) no pagebuilders - you will have to install one and then any issues you run into will not be supported; 3) terrible, snarky, demeaning customer service (jeff in particular is the worst of the worst of the worst); 4) NO Dashboard notifications that there is a theme update available -- in fact, you will have to manually go to their forums to get the update and them FTP the files up to your site, delete your old files, manually adjust your child theme files... and pray you didn't mess anything up, because if you do, Jeff will be sure and make you feel two inches tall for all your screw-ups; 5) little things that most developers take into account like turning off comments when you uncheck them from General > Discussion are not addressed in this theme (so many examples of this); and 6) you HAVE to be very comfortable with CSS to do the simplest of things with this theme. I had to "Inspect" on Google over 50 elements and tweak them in CSS to do things that have checkboxes or color selectors or margin inputs in other themes. Having a political take on a Wordpress theme had me really excited, but this is a nightmare. Imagine turning this over to a client (likely a local candidate running for office who has a part-time campaign manager) and telling them that to keep their website running, they will need to do it manually through FTP/Dreamweaver/ File Manager. Awful theme and even worse support - stay away!

Author response

We are sorry you've been unhappy with the theme. I will have to disagree with your opinions on the quality of the product. This is a very good theme built to produce a specific result. We've made it easy to achieve the example design. You get what you see in this theme. If you are after a "one theme to do everything" type product, this is not it.

It seems you don't understand how to use certain basic WordPress features. We've addressed some of these with you on our Help Center to try and teach you the process. Our products always follow WordPress best practices and default functionality behaves exactly as expected for all of our themes.

We've tested page builders with the theme and they work fine. We don't include one but that doesn't prevent them from being used. Even the landing page for the demo (the main index linking to all other demos) was originally developed with Visual Composer (now called WP Bakery Page Builder) just to demonstrate that it is possible to use.

We've tried to provide you with assistance and will continue to do so. I hope we can help make your project a success.

for Design Quality

Wonderful, clean political template with very responsive support via forum --questions answered within 24 hours, which made for a lot less stress while freelancing under deadline. Highly recommend.

Some improvements that would be great to see: the ability to move the timeline and slider elements to pages other than the home without getting into the CSS. I used different plugins to do both. Otherwise, great overall package.

Author response

Thanks for the feedback and suggestions. Those are excellent ideas!

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