56 comments found.
Hello – the theme does not work for me. URGENT
Hello, thank you for contacting!
There are no known issues with the latest theme or plugins functioning. Please make sure to use 1.4.9 theme version, update plugins and clear cache, it should be helpful.
In case the issue you have remains actual from your end please submit us a request at https://cmsmasters.net/help-center/ with the link to your site and relevant WordPress and FTP credentials and our support agents will take care of it.
Thank you!
Hello, with a query. The countdown component doesn’t appear to me and I don’t know how to configure it. Could you help me?
Hello, thank you for contacting!
Events view on our demo site (including Countdown functional) is achieved with help of the Events Calendar PRO plugin that it’s not included in the theme package as we have no rights to redistribute it. The Events Calendar PRO plugin does not provide a license that would allow theme developers redistribute this plugin, and this plugin extension should be purchased separately by end users. This situation is typical for many other plugins as well, like WooCommerce paid addons, WPML etc. This is a general practice that applies to all theme authors identically, appreciate your understanding.
Should you have any questions please feel free to contact our support team at https://cmsmasters.net/support
Thank you.
Hello from cmsmasters team!
We are glad to inform that Politics theme is now updated to version 1.4.5 – this update addresses issues caused by recent WordPress versions and includes the required plugin updates, along with other minor theme fixes. Please go ahead to download and update the theme on your website.
When doing this, please make sure to update the theme plugins and clear your browser cache after the theme update.
Should you need any assistance with updating the theme, please feel free to contact our support team at https://cmsmasters.net/support
Thank you.
why CMS Masters Contact Form Builder is missing????
Hello, thank you for contacting!
CMSMasters Contact Form Builder plugin is considered to be obsolete after WordPress 5.5 update and was removed from the theme files. We recommend to use Contact form 7 plugin instead, appreciate your understanding.
https://contactform7.com/docs/
https://wordpress.org/plugins/contact-form-7/
Should you have other questions please feel free to contact our support team at http://cmsmasters.net/support/
Thank you.
Please update to WordPress 5.6 because some theme functions like shortcodes do not work properly !!! Thanks
Hello, thanks for contacting!
Our developers are working on the theme update to make it compatible with the current WordPress version. The theme update will be uploaded as fast as possible and will be available for download as soon as it passes approval from Themeforest reviewers, appreciate your patience.
At the moment we can recommend you to use WordPress 5.5.3 version in order to avoid possible issues with the theme functioning. You can downgrade the WordPress version using the plugin https://wordpress.org/plugins/wp-downgrade/ Thank you for understanding.
how to show google map ? need install plugin?
Hello, thanks for contacting!
There is no need to install any additional plugin for the purpose. Google Map can be added to a page with help of a Google Map shortcode provided by Content composer.
We should note that Google Map is a paid service and to use it for free there is a limit of map loads. Please generate a new Google Maps API key that will be used for the one site only and add it here. The key can be generated here: https://console.developers.google.com
For correct functioning please make sure that you activated the Google Maps JavaScript API, Google Maps Geocoding API and enabled Billing.
Should you have other questions please feel free to contact our support team at http://cmsmasters.net/support/
Thank you.
please help me… the template canot responsive with mobile. i try access mywebsite but menu canot display.
Hello, thanks for contacting!
The issue you have isn’t a typical one and there is a need to investigate it from your end. Personal assistance is provided via tickets system – please submit us a request at http://cmsmasters.net/support/ with a link to your site and relevant WordPress and FTP credentials and our support agents will take care of the case.
Thank you.
Nice work, i just bought your theme but i cant find my way around installing the default demo contents, please help ASAP. thank you
it gives this error “Sorry, there has been an error. The uploaded file exceeds the upload_max_filesize directive in php.ini’‘
Hi, thanks for contacting!
Please note that this error is not theme-related and refers to the limits set on your server. We can recommend you to add the following code to your .htaccess file (it is located in the root folder of WordPress installation – along with /wp-content, /wp-includes, /wp-admin) after # END WordPress line:
php_value post_max_size 64M php_value upload_max_filesize 64M php_value max_file_uploads 128M php_value max_input_vars 5000and this code to your wp-config.php file after define(‘WP_DEBUG’, false); line:
define( 'WP_MEMORY_LIMIT', '64M' ); define( 'WP_MAX_MEMORY_LIMIT', '128M' );
If this does not help, please ask your hosting provider to increase PHP Post Max Size and PHP Max Upload Size to 64Mb on your server.
Maybe there are some other restrictions set on the server and there is a need to increase some limits that aren’t mentioned at our documentation as in fact we don’t deal with server configurations and only your hosting provider can find a solution for the issue.
Thank you!
Presales Question: Do you have a demo importer option? I’m planning to purchase this and I want to start from the demo template. For your kind advice. Thank you.
Hello, thanks for contacting!
The theme comes with an .xml import file that will instantly bring most of content to your site. Yet please note that all the images in demo content are replaced with placehoders, as the license does not allow us redistribute them.
Demo content can be imported in 3 steps: content import, settings import, sliders import, but it can be done really fast – please see the video tutorials here. Besides, we provide our customers with detailed documentation and our support team is always ready to assist you if any help is required.
Thank you!
Thank you for this advice =)
You’re always welcome! Please don’t hesitate to contact us in case of need.
i did received the documentation file. thanks
Hello, thanks for contacting!
Documentation can be found in Docs folder: https://www.screencast.com/t/7m4ICDC0ZmS, that’s index file, please open it with your browser.
If you need any assistance with setting up the theme, please submit us a personal request here with relevant WordPress and FTP credentials and our support agents will be happy to help you.
Thank you!
i purchase this theme today. Event calendar side bar not showing and not working, also contact form in footer also not showing
Hello, thanks for contacting!
There could be a need to proceed to the Appearance – Widgets tab and add the Events Calendar widget to the Event-calendar sidebar and Contact Form widget to the Bottom sidebar.
Please also note that our events view is achieved with the help of Events Pro plugin. But please note that it should be purchased separately as this plugin is prohibited from third-party distribution. In the basic Events Calendar plugin you can only use Events List widget. More information about Events Calendar PRO plugin can be found here.
Thank you, should there be anything else you wanted to ask please do so!
Hello, if you are saying event pro is not included you should not display this plugin on theme. no one has time to read all you write. all will purchase a wordpress theme with aim that after live preview purchased theme will look like same. but when it come in action plugin not work or even come to know that this will have to purchase saperate. so this is a cheating with client . you are showing something and you are sale some thing different. also we have checked there is no option to enter twitter api key. there is a section at bottom of the page thich is |Contact Information| Campaign | Twitter | Contact form| i checked that this section is showing on page but can not edit on page. what to do.
Thanks for your reply!
The matter is that the Events Calendar PRO plugin does not provide a license that would allow theme developers redistribute this plugin, and this plugin extension should be purchased separately by end users. This situation is typical for many other plugins as well, like WooCommerce paid addons, WPML etc. This is a general practice that applies to all theme authors identically.
You can either use a free version of the events plugin, or purchase a Events Calendar PRO addon – both free and pro versions are styled for the theme, that’s why we show its functionality in our demo.
Concerning the Twitter keys – please proceed to Theme Settings – General – Custom codes tab, here you can enter all 4 Twitter keys.
The section in the bottom is made with the help of the Bottom sidebar, to edit it please proceed to Appearance – Widgets tab.
We’re eager to help you get the best experience using the theme, please feel free to contact out support agents in a case of need, our support team can always be reached at http://cmsmasters.net/support
Thank you!
you are explaining everything but not answering why it is not working. event calendar pro says it will display events only updates will not available. so it should work. but in my case it is not working. i have already generate ticket and send you all admin details. do need full so it should start work. thanks.
We received your request, its number is #31173, our support agent Max has responded to it, so please check your inbox and Spam folder.
Kindly let us know if the reply is received. Thank you!
Dear cmsmasters, I have been trying to install the theme and it always gives me one error “css style file missing”. Can you please guide me what is the error.
Hello, thanks for contacting!
As we can see from the error, you tried to install the whole archive downloaded from Themeforest, with all the documentation, demo content, etc. and that’s not the proper way for theme installation. Please unpack the archive, find How-To in Docs folder (that’s index file, open it with your browser) and follow the instructions carefully. You’ll need to upload exactly “politics” archive, if you’re installing theme via dashboard.
In case you’re still experiencing any problems with the installation, please don’t hesitate to contact us directly for personal assistance. Thank you!
I did everything the index file said. and i successfully managed reach almost as same as the demo. But it says activate the “Layerslider WP” i have the purchase code but when i put it it says invalid!
Thanks for your reply!
As for the messages concerning purchase code – as developers we are the owner of proper purchase code exactly for Revolution and Layer Sliders. Slider licenses prohibit us from distributing sliders purchase codes, that’s why we cannot provide it. Theme purchase code won’t be accepted in slider as it refers to a completely another product. But please note that purchase code isn’t required for slider functioning, it allows to get plugin updates via dashboard, it’s not necessary as updates will be provided in theme updates on the Themeforest.
Thank you!
then i tried everything but the demo did not install. so sad bro. The slider is not visible, the website looks horrible. The whole idea of buying this was to hire no developer! can you help in any other way pls!
then i tried everything but the demo did not install. so sad bro. The slider is not visible, the website looks horrible. The whole idea of buying this was to hire no developer! can you help in any other way pls!
Hi again!
We’d really appreciate if you submitted us a ticket here so that we could take a look at the issue from your end and help you with the theme setting up.
Just please provide us with a link to your website and relevant WordPress credentials and our support agents will help you recreate the site so that it will be similar to our demo.
Thank you!
filled the ticket! Though the i didnot feel the website is safe. but still i have put my password and other details there! please check!
Thank you!
Could you please specify the ticket number so that we could check the progress for you? As soon as request is submitted, a user receives automatic response with company policy and ticket number. The letter might be redirected to Spam folder, please check it as well.
Thanks in advance!
You have installed it as i wanted. But can you tell me one important thing. I don’t know what you did to make it right! will i have to ask you every time. I have bought more that 5 themes here and none of them had this issue. Every theme was easy. I just wanted to test it first then install it at my clients.
Thanks for your reply, glad to hear everything is finally fine!
Our support agent only deleted duplicate menu items – this issue could be caused by importing demo content for several times. Also we chose “home” slider demo content for the homepage.
Please feel free to ask any further questions should you have any, we’ll be happy to answer them! Thank you!
Every time i try and install this theme there is an error. I am trying to upload the theme, and the theme instead of getting uploaded, it says, “The link you followed has expired”
IDK what this means. But the child theme is getting uploaded nicely
Hello, thanks for contacting!
Please ensure that your server meets the requirements: PHP version at least 5.6.20, enabled directive “allow_url_fopen”, “FS_METHOD” – “direct” and the following minimum requirements for memory limits:
max_execution_time 120
memory_limit 128M
post_max_size 64M
upload_max_filesize 64M
max_file_uploads 128M
max_input_vars 5000
Sometimes it happens that due to some server peculiarities there is a need to upload the theme to the server directly.
The theme documentation contains rather detailed instructions concerning this type of the theme installation – please look through it. The theme documentation can be found at the DOCS folder you downloaded from the Themeforest together with the theme archive (open index.html file in any browser)
In case you experience difficulties with the theme installation please submit us a request at http://cmsmasters.net/support/ with a link to your site and relevant WordPress and FTP credentials and our support agents will take care of the case.
Thank you.
*Please note, that according to the Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.
My Event Calendar is not working properly. www.ziddhi.com
Hello!
We can’t see your site at the moment https://www.screencast.com/t/q51hKNjst
Please note that personal assistance is provided via tickets system – please contact our support team at http://cmsmasters.net/support/ and provide correct link to your site and your WordPress and FTP credentials for deeper investigation.
Thank you.
*Please note, that according to the Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.
My friend I need to install the Background Header Demo content in our website… wich of the options of the demo content is? I installed all of it and no one is for that option… please help 
this is our website http://tupedidovuela.com/ we are trying to install the Party theme, but the header is not like the demo, how can we put the menu on the slider like you have in your demo?
Thanks for your reply!
In fact all settings for the party demo should apply after importing the Theme Settings for party site. You can also set them manually.
Please proceed to Theme Settings – Appearance – Header tab and enable the Header Overlaps Content option. Please also edit the Homepage and scroll down to the Theme Options, there is a need to check Header Overlaps Content and Disabled Heading Block. It should be helpful.
Please let me know about the results on your end. Thank you!
Hello there! Don’t know why the pictures not working after updating to the new wordpress version (http://www.wirfueralle.at/). Can you help?
Hello, thanks for contacting!
An update for full compatibility with Wordpress 4.7 will be uploaded shortly, and will be available for download as soon as it passes approval from Themeforest reviewers. Meanwhile you can receive the update by contacting our support – please submit us a ticket and our support agents will provide you a fix for this issue.
We highly appreciate your patience. Thank you!
i added a sidebar countdown but no place to set the day and time, also i cant get the header to overlay on the party version of the theme
Hello, thank you for contacting!
The countdown is created with the help of the Events Countdown widget which is provided by the Events Calendar PRO plugin. Please note that it’s not included to the theme package as we have no rights to redistribute it.
Concerning the header – please enable Header Overlaps Content Besides here are the Header settings used in our demo.
Should you feel like asking anything, please don’t hesitate to do so! Thank you!
Thanks worked perfectly
You are always welcome!
Please feel free to contact us in a case you have other question!
that is a great theme. I love it. Here I have a quick question. If I want to change the product list from woocommerce to List View, any idea which file I should touch? Thanks.
Hi, thanks for contacting!
We can only advise you to use Product shortcode with 1 column as shown on the screenshot. As to any serious customizations – it’s better to perform them in child theme files, we can’t assist you with such modifications. Appreciate your understanding.
Thank you!
Hi. This template looks great. I intend to use this template for a Spanish-only site. Will I find English text hard coded on PHP files? Or everything is properly managed in the language files? Thanks
Hi, thanks for your interest!
All theme phrases can be translated via .po and .mo files generated from .pot file we include. We also provide our customers with detailed instructions on how translation can be implemented. So you won’t experience any hardships, language files can be easily managed. Please feel free to ask further questions should you have any, we’ll gladly answer them!
Thank you!
I would like to apply the Light Header format to my site where the menu is next to the logo. I cant seem to see where I can apply the Light Header format http://light-header.politics.cmsmasters.net/ . Thanks
Hi, thanks for contacting!
For our Light Header demo we selected Default Style in Theme Settings – Appearance – Header – Header Styles.
Thank you!
Hello, I have no idea where to remove to demo logo from mobile version. How can I update it with my own logo?
Hi, thanks for contacting our team!
Most likely you haven’t added retina logo image, that’s why on mobile retina screens demo logo is shown. Please note, that such logo needs to be twice larger than the ordinary one.
Please keep us informed about the results. Thank you.
Hello,
is it possible make some parts of a page full width instead of the boxed version.
Thanks for your interest!
Sure, each part of content can be inserted within its independent section, and for the section you can select boxed or custom layout. Custom layout stands for any content and padding width you choose – including full width displaying as well.
Should there be anything else you wanted to ask please do so. Thank you!
