Do you have other themes in your stable that are responsive and will convert Polyon content/layout to responsive?
Great to hear from you again
Currently the only responsive themes that I offer are Darkwhite and Nuvellen.
I have no plans to make Polyon responsive, as it would take as much time as to do a brand new theme.
Is there a plan, a day, a mobile version or not?
ah, I just saw that you have already answered the question there are 5 months.
“Currently the only responsive themes that I offer are Darkwhite and Nuvellen.
I have no plans to make Polyon responsive, as it would take as much time as to do a brand new theme.”
It is very unfortunate! what do you suggest as a solution?
If you need a responsive design, you would have to switch themes, as I have no plans to rebuild Polyon to make it responsive.
We have been enjoying using the polyon theme but ‘Shortcodes’ icon has disappeared from toolbar…
Version of wordpress is 4.2.2.
Can you help?
Please update the theme to the newest version of the theme (1.8). Here are instructions: docs.ruventhemes.com/polyon/#updating
Happy user here, until (after a few years use my hoster contacted me today to tell me that my files were ‘infected’ by mailware and yes they were suspending my site etc. I think it sounds a little bit like a scam, but they sent me a list of files they found infected. I wonder if you recognize any of these as part of the Polyon original set-up. If so, I’m guessing that the answer might be to reinstall the whole thing from scratch. Thanks for looking. Thought it’d be worth a try to get your insight before I go too mad
Here’s their list:
Thanks so much,
Unless someone took control of your server and pasted some code into your files I can ensure you that this is a scam.
There is and never was a “css.php” in the folder “Polyon/lib/frontend/fonts/lobster/”.
And every WordPress theme has a “functions.php”.
Please make sure that the email about this actually came from your hoster. I am with BlueHost and got emails like that too in the past, but it turned out to be a scam. The emails were not from BlueHost and it was a phishing attempt.
Thanks for the reply…..I think it IS a scame and one perpetuated by the hoster….think it might be time to start looking around for someone new For the record (and having been kicking up the arse by this rubbish , what would you suggest to be the best way to back up the site when it’s upto date? I know you can export and XML file directly from Wordpress, guessing this is the way to go? Anyway, thanks for your input and hope all’s well. MC
When I migrate a WordPress installation I usually do it by exporting the database and then changing the URLs in the exported SQL file, so I can import it again on the other server. I also upload the complete wp-content folder. But that’s rather technical.
If you want an easier solution – I heard many good thing about this plugin: https://wordpress.org/plugins/wp-clone-by-wp-academy/
Also, if you’re looking for a good chap hoster, I would recommend BlueHost (I use it myself – never had problems).
Or if you need something fancy and fast (but more expensive): MediaTemple.
Although my site was working properly (using the theme polyon), without any reason the following message started appearing.
Warning: getimagesize(http://www.pelletex.gr/wp-content/uploads/2012/11/pelletex_logo2.png) [function.getimagesize]: failed to open stream: Connection timed out in /home/pelletex/public_html/wp-content/themes/Polyon1.2/lib/frontend/functions/option_css_code.php on line 157
The website is www.pelletex.gr.
Thank you in advance.
Please install and activate this child theme: http://cl.ly/bims (but leave the original theme installed). Let me know if this solved your problem.
Thank you for your prompt reply. I install and activate the child theme but the problem exists. Furthermore, extra errors appeared on the webpage. Specifically:
- Error message:
404 Not Found
- Main menu is merged with the logo
Could you create an admin account for the email support[at]ruventhemes.com and send me a mail with the login data and short summary of the problem within this email (for my record), so I can investigate it?
Hi Ruven, Our website was built with Polyon a couple of years ago. It has been a great theme and solid etc. and we keep it up to date etc. However, about a month ago the drop down menus have been flickering when the cursor hovers and then they eventually disappear. Is there a fix out there?
Can you send me a link to your site, so I can check it out?
Is there a way to get the navigation area to be sticky and scroll down with the page and remain visible regardless of how far down the user scrolls?
Unfortunately the theme does not offer a feature like this.
Hi. Shortcodes aren’t working. Wordpress 4.3.1, Theme 1.8. Click the codes but nothing appears in the editor.
Please try to deactivate your plugins to see if one of them is causing the issue.
No errors in console
hello, I would like to add a page using the page template but the function has not been found . How to reactivate ?
it’s good , that Works !
I have a problem that just started – maybe when I updated to 1.9 – and it is making it difficult to modify or create new pages. The tool bar only shows TEXT or VISUAL and two buttons above ADD MEDIA and ADD CONTACT FORM – none of which works.
I have turned off all of the plugins and it makes no difference.
Have you had this problem before?
I can send you an image or private email the credentials.
I haven’t heard of this problem.
I have setup up an account for you. Email with credentials sent to email@example.com.
I’ve been doing some major overhauling of the website content and plugins trying to add mobile support for it, and somewhere along the line something went sideways with the mapping of the Home and Blog page. The Blog page doesn’t display the recent posts anymore, it’s displaying the home page content. I haven’t touched the code and tried disabling the plugins that I’m using but no luck. When I switch themes it maps correctly so its most likely something that got crosswired in Polyon during the work. Can you advise where to look to remedy this?
Thanks for your help.
Please go to “Theme Options > Blog” and make sure that the field “Select Blog Page” is set to the page you want your blog to appear on.
I am using your excellent Polyon theme but recently, shortcodes function has stopped working fully. Some of the items (e.g. horizontal rule) are working but items usch as’Columns’, ‘Box’ and ‘Tabs’ are not functioning. Can you help?
I have updated to the most recent versions on both Polyon and Wordpress as this solved a similar problem few years ago…
I have now created an admin account for you as requested and sent the login data to support[at]ruventhemes.com
Am using your theme, when I add image short code on any page, on image showing fancy box icon, i want to remove this icon, am also use your short code for face box disabled, but this code is not working.., am going to paste example on bottom, who to I use image short code
Please reply me as soon as possible…
Polyon uses PrettyPhoto, not FancyBox. Could it be that you have FancyBox installed as a plugin?
something happened: customer decided to upgrade php to 5.5 – since then the page needs 2 minutes or more to load. i upgraded the theme to the newest version downgraded wordpress to 4.5.3 and disabled the plugins. when i change the theme to 2016 the page loads normally. no errors in the console whatsoever. https://www.e-voting.cc i am open for any help! liebe grüße, stefan.
we have – maybe – a server problem. time to first byte is abnormal high.
Hi, I don’t think I can be much of a help with this. I tested the theme on PHP 5.3 and 5.6 and it’s running fine. I don’t currently have the option to test it on PHP 5.5. However, apart from you, I had not a single issue reported in regards to 5.5. I recommend contacting the webhoster’s support. Another tip: make sure that the GD Library is activated on the server. I hope this helps at least a little bit.
thank you for your answer. we are further investigating. have a nice day!
hello! maybe i can figure it out with a child theme. as all the older download-links are expired – can you create a new link to the child theme? please
Please go to downloads here on themeforest and click the green “Download” button next to the Polyon theme. Then click “All files & documentation”. The child theme should be included in the ZIP you’ll get
keep getting this error
Warning: getimagesize(): http:// wrapper is disabled in the server configuration by allow_url_fopen=0 in /home/serviceb/public_html/wp-content/themes/Polyon/lib/frontend/functions/option_css_code.php on line 157
Warning: getimagesize(http://servicebygeorge.com/wp-content/uploads/2016/11/SBG-smban.fw_-4.png): failed to open stream: no suitable wrapper could be found in /home/serviceb/public_html/wp-content/themes/Polyon/lib/frontend/functions/option_css_code.php on line 157
Hi! Sorry for the late reply. Please follow the instructions about this problem in the FAQ section of the theme’s documentation: http://docs.ruventhemes.com/polyon/#faq
Changing color of default headline.
Love your product. How do I change the color of my default headline. I notice that it is displayed in the top bar, but I am confused.
My domain name is class.mydigitalmarketingjourney.com
Thanks, for your anticipated help.
It looks like you’ve successfully changed the headline color. Do you still need help with anything?
I installed the theme, but the customize sections appear as blank pages. Are there any special requirements for the server that I need to know about?
Fixed by downgrading to php 5.6. I guess the theme doesn’t support PHP 7.1
Hi Steven, I’ve sent you an email with a fix for the bug.
Hi, do you have an update for running this theme with PHP7? Thank you.
Yes, it will be up shortly.
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