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is it possible to add slider revolution instead that it has?
Thank you for your message!
I haven’t tested it myself (as I don’t have a copy of slider revolution here) so I can’t confirm, but the theme is built according to the best plugin compatibility practices and most of the well coded plugins should work with the theme.
However we can’t make any promises.
I like this theme, specifically the gallery.i wanted to ask if you have only the gallery script, as i don’t need the wordpress site, but i like the gallery a lot.please let me know.thanks
Thank you for your message.
We don’t have this one as a gallery unfortunately. But you could build it as a WordPress site at loclahost or a test server and save the assets so you’ll have just a HTML gallery (that is easier to manage actually)
We do have a different gallery, in case you are interested: https://codecanyon.net/item/tonic-gallery-jquery-xml-portfolio-gallery/120710?s_rank=1
Will you be coming out with an update for 4.6?
Thank you for your message!
Are you experiencing any compatibility issues? I’ve tried here and it works fine.
Thank you for your message and your kind words.
I believe it’s possible to do some smooth scrolling with a plugin (for example a jQuery plugin or even a WP plugin), although we can’t do that for you via support.
I’ve found this plugin that looks promising: https://wordpress.org/plugins/jquery-smooth-scroll/
I tried to go to your support site, but for some reason I am unable to extend support…I have purchased 5 licenses for this theme to use with various clients so I am hoping you can help me with a quick Q here or tell me how to extend?
MEGA MENUS: Are there any plugs-ins your recommend with this theme? I saw a thread from a few years ago, but wondering if anything has changed.
HEADER: how can I remove the line below the menu/logo? I cannot for the life of my figure it out.
I LOVE this theme – thanks so much.
Thank you for your message and for being a loyal customer.
The first question is more of a recommendation so wouldn’t require support, but the second does.
Now back to the first question, I don’t have any official recommendations, but this one seems to work well: https://wordpress.org/plugins/megamenu/
I just have a quick question regarding pricing tables – If I only have 2 tables, is it possible to center them within a section?
Thank you in advance for your advice!
Thank you for your message.
We have a dedicated support system where all the Pexeto items support is handled, including bug reports so can you please use our support system here: http://pexetothemes.com/support/ to post your support questions. Thank you
PS: You could do that with some custom css
I love this theme!
Working perfectly – except I am getting this error on the homepage on the mobile verison – once i click on the desktop link in the footer the responsive version of the homepage appears without any problem
My support has expired so I am really hoping you can still help please
Many many thanks
Thanks for reaching out!
PS: You can submit a bug ticket if you feel like it’s a theme issue, otherwise I’d try reinstalling the theme and disabling all your plugins
Hi ya Roch
Thank you for the reply
no idea if it’s a theme bug or not
and my support has run out :((
will try to reinstalll first
If it doesn’t work for you feel free to create a bug ticket and we can check that.
I’ve been using this theme for a while now and the biggest drawback I can find is that you are unable to use the content slider (one of it’s biggest selling points for me) with a static header. If your logo has multiple colors and doesn’t execute well over varied backgrounds or if brand standards say it must be on a white background. Then don’t get too excited about the content slider, you won’t be able to use it.
Thanks for reaching out and thanks for your review!
PS: You can do that with a bit of CSS
I suppose the other drawback is the canned response to comments. If it’s possible, then make it a part of the theme, or publish how to do it in your documentation.
PS. I think everybody knows by now that you have dedicated support.
It is possible via support, not via theme options, unfortunately. And it isn’t possible to create a doc on this as it requires some CSS knowledge (it isn’t as simple as copying and pasting code, so each site will require a different bit of CSS).
I seem to have an issue with the latest update for Woocommerce and the theme. Clicking on “Products” creates a fatal error with memory, even though I’ve got 256 megs. this error happens after I’ve updated the woocommerce plugin. Are you planning a new release of the plugin anytime soon?
Latest version of WooCommerce works fine with Porcelain on my installation. Have you tried to switch to another theme? If the issue happens with Porcelain only, but not with other themes, can you please open a ticket or bug report on our support site here:
so our team can assist you with this. Thank you!
Hi there – I’m trying to update my site to PHP 7.0 but I get these errors:
The following plugins/themes are not compatible with PHP .
Can you please advise?
These are warnings and we can easily resolve this via support. Please send your query here: https://pexetothemes.com/support/
If you don’t have an active support subscription feel free to send a bug report.
Any update with some nice new configurations or elements ?
We got the notice of the theme update available, and so we set up the Envato Marketplace and API Key as instructed, however it does not allow the update. We click on the “Update Available” link as instructed, and nothing happens
Please let us know what else we can do to get the auto-update to work again?
Please kindly try the manual update and let us know how it works. If that doesn’t work, can you please open a ticket or bug report on our support site here:: https://pexetothemes.com/support/
It looks like Envato fixed the issue and the update now appeared in the “Updates” section as it used to.
Thanks a lot for letting us know. I’m glad it was just an issue in their API.
Let us know if you need anything else!
Hello, I’m having issues with my portfolio filter. It doesn’t seem to want to exclude one category. If I do exclude it, it doesn’t show any of them? Please help?
How do I do a manual update? I downloaded your most recent version on a fresh install. Please advise, thank you.
The issue I am having is it hangs when I select a filter that doesn’t have anything assigned to it. And when it hangs it doesn’t allow me to select any other filter.
Thanks for your reply.
Unfortunately we can’t provide support via the comments seciton here. Please kindly open a bug report or a support ticket and we’d be glad to help you.
It won’t allow me to create an account? It says…
Please enter a valid purchase code”
Please advise on how to get this resolved.
It looks like you haven’t created an account in our support when you bought your Porcelain copy, so probably right now you are getting this error because your support subscription has expired.
Please kindly get in touch via email at pexetohelp at gmail.com so we can help you setting up an account.
I am having an issue with the Portfolio Gallery, It is only displaying maybe a 1/3 of the items in there. They are all still accessible through /portfolio_category/ but not in the gallery. Is this a known issue with WordPress 4.9.5? I have made sure I am running the latest version of your theme: 1.3.7. Please advise. Thanks
PS: You can send a bug report if you don’t have an active support account. Also we have no known compatibility issues.
Thank you for the reply.
Hi, I haven’t gotten a reply to my issue on the support site yet. It is pretty urgent.
Thanks for reaching out and I’m sorry for the trouble.
We usually don’t work on weekends, but I’ll reply to your ticket as soon as possible.
Hi there! Is this theme compatible with the latest version of PHP 7? Can you confirm that your theme is working in PHP 7 environments?
Thanks for your message!
Yes, it is PHP 7.x compatible. But if you face any issues just let us know.
I have a quick question. Is it possible to add external shortcode to a background section e.g. gravity forms shortcode? it does not seem to work.
Here it works just fine, I’m using CF7. Maybe the gravity forms shortcode is breaking our shortcode. Please kindly get in touch with our support team so we can take a look at it.
Hi, thanks! I manage to figure it out and get it working. Appreciate your quick response!
That’s great, thanks for your reply!
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