Discussion on Porcelain - Responsive Multi-Purpose Theme

pexeto

pexeto supports this item

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264 comments found.

Hi Everyone,

Just wanted to let you know that we have a dedicated support site here :
http://pexetothemes.com/support/
If you have any support questions, can you please use our support site to post your questions – we will do our best to assist :)


lesliejf

lesliejf Purchased

I paid for extended support and have tried unsuccessfully to create a log in to your Support Site – but no luck and I’m getting no help getting in. The author refuses to help me solve my problem without getting in the Support System. It’s been almost 2 months of emails and frustration. I recommend NOT licensing products from PEXETO

Hi there,

Are you sure you have been using the correct place to contact us? I can see that you already have an account on our support site (created in 2014) and there hasn’t been any activity on this account since 2014. Also, we haven’t received any emails from you – I just double checked our mail box.

Anyway, I have just reset your password for our support site and sent you an email with your new password, so you can now login and open a ticket. Please let us know if you need any further assistance – thank you!

scorteal

scorteal Purchased

When can I update to WordPress 5.02? I have your latest theme update.

rochester

rochester Author Team

Hi!

Thanks for reaching out!

You can update, just make sure you have Gutenberg disabled: https://pexetothemes.com/support/knowledgebase/gutenberg-and-pexeto-themes/

If you need any help, please get in touch using ouor support site: http://pexetothemes.com/support/

Thanks!

Kind Regards,
-Roch

With Portfolios is it possible to restore a previous version like can be done with posts and pages?

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