29 comments found.
Hi! I submitted a support nearly about 2 weeks ago, have followed up, and have not heard back. If someone could respond to my ticket that would be great. Thanks in advance
Hi!
Sorry for inconvenience, Please check your ticket.
Thank you
Hello,
We installed the theme. But we could not find the version found in the sample we wanted.
How can I make the slider like in the screenshot?
Screenshot url: https://prnt.sc/uzgioc
I could not find information on this subject in the document.
We want to use the demo available at Link.
URL: http://wahabali.com/work/architecture/index.html#.
My ticket number: #2567635
We request your assistance.
Why your demo page is signed as dangerous by Google?
Hi Team I try to change some css but no success. I tried in theme option custom script and child theme but nothing changes. I dont want edit directly theme files.
Hi,
Please add !important tag when you will update CSS.
Thank you
Hi, I, ve bought this theme and it simply don’t work. Could you help me? Otherwise, I’d like to know how can I have my money back? thanks
Demo sites not loading
Hello, I had try to use visual composer on posts of type portfolio but it looks like it doesn’t works. Is there any fix for this?
please open ticket our support forum our support team will assist you. Thank you
Hello,
Sorry for this sudden issue but.. All of the sudden the revolution slider isn’t autoplaying my background video anymore.
I was wondering if you guys could send me the latest version of this plugin?
http://432.cc/niche/please writer here your email address or contact us through our profile page.
Thanks
my email is: michiels_davy@hotmail.com
sent you email
Hi I submitted a ticket a couple days ago and have yet to hear anything back. 1. How Can I change the color to a custom color on the “Call to Action” or “Go Button” It only lets me choose a pre-defined color, but I want them to be my own custom color.Also, I would like the change the color of the Icons
35247 75842 301911
From Yellow to Red. I have the icons PNG files in the documentation and can change color to RED in photoshop, however where do I upload, and how do I know the new Icon Code number to refer to?
Hi,
I see our team had already replied to your ticket.
Please check your spam/junk folder in email.
Thanks
Hello there, how to setup the same slider as the theme? We don’t have access to the widget panel, how to manage the widgets?
Can you setup the theme as it shown in the demo version? I can give you the admin access
Hi,
Yes sure. Please contact our support team at : http://wahabali.ticksy.com/
They will help you setup the theme demo.
Thanks
Hello, I tried to submit a ticket from the URL you sent me, but it’s seems that Its not working. My version of the theme is perfectly installed, but I cannot set up the slider as it shown in the demo version.Can you provide me a solution please?
I’m straggling with this for few weeks with no results
Waiting for your feedback
Thank you in advance
Hi,
We are sorry for the delay in the response due to the weekend.
If you are not able to create the ticket, please contact us at: brighthemes@gmail.com
Thank You.
Hello, No problem. I sent you an e-mail using the adress you gave me.
Thank you in advance
After almost a month of using this theme, I can say the following: great theme, great looks, great quality and above all: great support!
Hi,
If you are happy with the services and product, please give us a 5 star rating.
Thanks
Hello, I was curious if I can change the size of the pictures in the (masonry) grid? They look too small in the demo. And is this template working with wordpress 4.8? Thank you!
Hello There
I am sorry for the inconvenience, it is not possible to change the pictures size in grid, you have to add custom CSS for that. Yes, you can update the WordPress version, there will be no issue.
Thank you
Thanks, I will try to find a solution. When I have one, I will buy this theme. I like it very much
Bought it, looks good. Where do I find a simple FAQ for this (and other) themes so i can get started with it? Like I want to know how I can start with the Demo Site.
Thank you, this does the job. I’m very happy with the theme and plugins. I recommend this theme to everyone
Hi,
If you are happy with the services and product, please give us a 5 star rating.
Thanks
Hi there. Your support site never loads??? I have searched the css and php files to adjust the size and padding for the header-one logo, but cant seem to fin this anywhere. Could you please point me in the right direction/files. thanks
Hello, Please click on the link https://wahabali.ticksy.com/ check again it’s working now and create your ticket our support team will assist you.
Thank you
Very frustrated with this theme. Waste of money if it doesn’t work when uploaded. Got this error and submitted a ticket 2 weeks ago. I will be asking for a refund if I do not get a response in 24 hours of this comment. Fatal error: Cannot use object of type Closure as array in /home/content/a2pewpnas01_data02/34/3918334/html/wp-content/themes/architecture/functions.php on line 1020
Looking at the functions.php file and do not know what to change!
We are sorry for the inconvenience.
We had already replied you and asked for the access to your files. Please reply to the ticket with access so we can fix the issue for you asap.
Thanks
Here is the line of code in the functions.php file
function architecture_scripts_styles() { wp_enqueue_style( ‘architecture-fonts’, architecture_fonts_url(), array(), null ); } add_action( ‘wp_enqueue_scripts’, ‘architecture_scripts_styles’ );
if ( ! function_exists( ‘architecture_remove_anonymous_object_filter’ ) ){ /** * Remove an anonymous object filter. * * @param string $tag Hook name. * @param string $class Class name * @param string $method Method name * @return void */ function architecture_remove_anonymous_object_filter( $tag, $class, $method ) { $filters = $GLOBALS‘wp_filter’; if ( empty ( $filters ) ) { return; } foreach ( $filters as $priority => $filter ) { foreach ( $filter as $identifier => $function ) { if ( is_array( $function) and is_a( $function‘function’, $class ) and $method === $function‘function’ ) {
remove_filter(
$tag,
array ( $function'function', $method ),
$priority
);
}
}
}
}
As i had replied in ticket too, it is a problem with a code removing redux notifications. Please provide us the wp-admin and ftp access of your website in reply to the ticket, so we can fix the issue for you permanently.
great theme. was working on the site, did an updraft plus backup and suddenly the theme options and widgets are inaccessible? Reloaded template but still the same … any suggestions?
i think it is because AFC pro needs an update on the theme
and the theme options selected prior to not being able to access theme options have reverted back to default
AFC was quite a few versions old. purchased a license, updated and theme working fine again. You will need to update your theme with the latest ACF pro for it to work
Thank you for sharing the solution, we will update the theme and plugins soon.
Hello. We haven’t received a response to ticket raised a couple of days ago. Ticket #1106554. Please respond ASAP.
Hello There
We are sorry for the inconvenience, there was an issue with the support system. We already have replied to your ticket.
Thank you
Hello,
I need disable search in menu. Can you help me with it?
Thanks
Hello There
Please add this CSS code to remove search button from menu.
.search-btn{ display: none; }
in custom CSS section of theme options.
Appearance -> Theme Options -> Custom Styles -> Custom CSS For Desktop
Thank you
Thanks MIke
Hello There
I am sorry for the inconvenience, I have just checked and both demos are working fine.
http://www.architecture.brighthemes.biz/demo1/ http://www.architecture.brighthemes.biz/demo2/Please clear your browser cache or check with your ISP if there is some restriction.
Thank you
Congratulations! Amazing Work, GLWS
Thank you
~ Nice Work ~ GLWS
Thank you