refaktor

refaktor supports this item

Supported

425 comments found.

peyrusse

peyrusse Purchased

Since upgrade to drupal 8.3.4 many pages does not display anymore. Only a white page appears.

Hi,

Thank you very much for using our item.

If you want update drupal core to 8.3.4 with full demo. Please refer our

document at link below:

http://refaktor.org/drupal/documentation/#toc7

Or please send an email to arrowtheme@arrowhitech.com with all info (FTP &&

admin account && domain) your site , please?. We will update drupal core for

you.

Else if you need any urgent, you can easy touch with me on skype:

vboyit_netpro_9x@yahoo.com or give me your skype id, i will add you and touch

with you soon

Also, you can easy open a ticket on our support system at:

https://refaktor.freshdesk.com/helpdesk

We look forward to hearing from you soon

Best regards,

jermooski

jermooski Purchased

Was looking for the Porto support forum, but the links are all down. The website (http://refaktorthemes.com) is down, the help desk redirects to another domain (https://refaktor.freshdesk.com/helpdesk). Are you guys out of business?

Hi,

Thank you very much for using our item.

Currenly, our support have moved to https://refaktor.freshdesk.com/helpdesk .

Have you any issue? please send an email to arrowtheme@arrowhitech.com .

Also, you can easy open a ticket on our support system at:

https://refaktor.freshdesk.com/helpdesk

We look forward to hearing from you soon.

Best regards,

dfdf2016

dfdf2016 Purchased

Why no reply more than one day at https://refaktor.freshdesk.com/helpdesk

Hi,

Thank you very much for using our item.

I’m so sorry about that. My office not work saturday and sunday .

Please send number ticket on our support. We will check issue for you.

See image below:

http://prntscr.com/fnxkxk

Else if you need any urgent, you can easy touch with me on skype:

vboyit_netpro_9x@yahoo.com or give me your skype id or your email, i will add

you and touch with you immediately.

We look forward to hearing from you soon.

Best regards,

gesdi

gesdi Purchased

Hello, I have Porto in Drupal 7 and I am very happy. It is a complete and fast template. But I’m testing Drupal 8 Porto to make a new website different, and it has some important errors. Before buying my second license, I’d like to know if you can fix it.

1- Multidomain error: Filter Taxonomy: Does not translate FILTER Page-team, Portfolio, example: http://refaktor.org/drupal/porto/fr/portfolio-grid-1-column   In Drupal 8, Value.id is the same in Spanish, English, French, ..: Example: views-view – team.html.twig Ul class = “nav nav-pills sort-source” data-sort-id = “team” data-option-key = “filter” data-option-value = ”. {{Value.id}}”> {{value.label}}

2- MD Slider: Load error. Elements do not render well. ””Off Loader”“

3- Error js Google Chrome Console: Contextual. Uncaught TypeError: Can not read property ‘top’ of undefined     At adjustIfNestedAndOverlapping (contextual.js? V = 8.3.3: 116)     At initContextual (contextual.js? V = 8.3.3: 92)     At contextual.js? V = 8.3.3: 173

4- Error js Google Chrome Console: http://refaktor.org/drupal/porto/fr/contact-us

Note: 5- Porto will have in the future Mega Menu? Note: 6- Blog Comment with module Disqus does not work, I had to modify the template, but it is already solved.

Thanks and congratulations for your work in Drupal 7. I hope you can solve the errors described.

Hi,

Thank you for your feedback.

We will check all issue above and update in new package.

Issue MD Slider : Could you give me your email, please? i will send new update

module “MD Slider” for you.

We will update “Mega Menu” in version drupal 7 soon.

Currenly, version drupal 8 not support “Mega Menu” .

You can check link below:

https://www.drupal.org/project/tb_megamenu

Have you other problem? Please send an email to arrowtheme@arrowhitech.com . We will check and solve issue for you.

Also, you can easy open a ticket on our support system at:

https://refaktor.freshdesk.com/helpdesk

We look forward to hearing from you soon

Best regards,

Premium resources Mega Slide not working on 8.3.4 but 8.3.4 fixes security vulnerabilities.

Hi,

Thank you very much for your feedback.

We will check issue with module “Mega Slider” in drupal 8.3.4 .Please wait…

Best regards,

Hi,

We have checked module “Mega Slider” . It’s working well on drupal 8.3.4 .

Have you other problem? Please send an email to

arrowtheme@arrowhitech.com . We will check and solve issue for you.

Also, you can easy open a ticket on our support system at:

https://refaktor.freshdesk.com/helpdesk

We look forward to hearing from you soon

Best regards,

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