354 Reviews

for Customer Support

These guys are excellent!!!!!

Thank you for helping me out!!!!

for Customer Support

Very Great Customer Support. Fast. Many many thanks that's perfect.

for Customer Support

Excellent support. Patient, knowledgeable and able to understand and recommend best practice configuration resulting in a working top flight app. Will be using this theme on a few of our high-profile commercial products. Great company and support team to work with. Excellent customer service and tech knowledge. Blows competitors away!!!

for Customer Support

The customer support is excellent, and very helpful, wish them all the luck ..

for Customer Support

Customer support is quick and efficient! Couldn't be happier. They make my life a lot easier.

for Customer Support

The theme is great and the support very helpful, accessible and very prompt to answer.

for Customer Support

After 2-3 months of trying to resolve an issue that is strictly related to the code of the theme, they didn`t helped me at all. The idea is that you cannot use product variations with pictures, you cannot use other categories, or make something more that what is by default in the theme. That means that this theme is strictly for shoes and clothes, because if you want to sell anything else is different kind of product types and variations.

Have a nice day,

refaktor

Author response

Hi,

We have checked our demo. it's working well . When you create a field image in product variant.

You can watch video below:

https://youtu.be/0WecoIKYVOE

Seem you have installed any module conflic with core of drupal.

Could you send an email to portodrupaltheme@gmail.com with all info (FTP && admin account && domain) your website, please?

We will check and give solution for you.

Also, you can easy open a ticket on our support system at:

https://refaktor.freshdesk.com/helpdesk

If you need urgent. Please add my skype : vboyit_netpro_9x@yahoo.com or give me your skype ID. I will add you and touch with you immediately.

We look forward to hearing from you soon

Best regards,

for Customer Support

Thank you for your support! I really appreciate you patience for taking the time to help me one on one for personal support and go step by step during the process. :-)

for Other

The whole zip file is bigger than 800M, and after extracting, it is well over 1.2G. I am not sure of the quality or features yet, just extracting the file and avoiding the "path too long" problems took away all my patience already.

I turn to other options, sorry!

refaktor

Author response

Hi,

Thank you for your feedback .

Because, our item include many package. So , package will larger . But quality of item is

good. Please use our item and review again.

Have you any issue with our item? Could you send an email to

portodrupaltheme@gmail.com?

Else if you need any urgent, you can easy touch with me on skype:

vboyit_netpro_9x@yahoo.com or give me your skype id, i will add you and touch with you soon

Also, you can easy open a ticket on our support system at: https://refaktor.freshdesk.com/helpdesk

We look forward to hearing from you soon

Best regards,

for Customer Support

Fantastically flexible template and the customer support is brilliant.

for Customer Support

Great and responsive support by email and skype.

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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