370 Reviews

for Bugs

Tried the theme with latest Drupal Docker container. Other themes (free themes from the internet) work well, this one throws an error. Contacted support but, although they are prompt, they are unhelpful. They don't seem to know or understand what they are doing with regards to Drupal and that is obvious from the documentation as well. Will ask for a refund and get another theme.

refaktor

Author response

Hi,

We have instructioned for you on your ticket. And we have sent a version update for you.

But you don't follow our instruction.

Please check message on your ticket.

We look forward to hearing from you soon.

Best regards,

for Other

Porto was great in its time, some four years ago, but now it simply looks old, even version 4.2.4. Once I appreciated its flexibility to create most any content, but by now I'm not even capable of upgrading to Drupal 8.5.4 -- some third party modules simply crash the site and after trying for almost one day I finally gave up and went with a different product.

refaktor

Author response

Hi,

You try follow our document at link below:

http://refaktor.org/drupal/documentation/porto8/index.html#toc9

Or Could you open a ticket on our system support at link below:

https://refaktor.freshdesk.com/helpdesk/

We will check and give solution for you.

Else if you need any urgent, you can easy touch with me on skype: hainv100990 or give me your skype id or your email, i will add you and touch with you soon

Best regards,

for Customer Support

The best support that I have known on themforest, and here I am since many years.

for Code Quality

Don't buy this theme. This theme isn't a Drupal theme is HTML theme, badly adapted to Drupal. All the exemples and features are HTML code not easy for use for your final users. I don't understand how this author can be "Elite Author", obviously not for this Drupal theme. I feel cheated about the theme quality.

refaktor

Author response

Hi

Could you list for me hard code HTML , please?

We will check and update our item.

And could you open a ticket on our support at link below

https://refaktor.freshdesk.com/support/login

Or send an email to portodrupaltheme@gmail.com

We will help you solve everything .

Also, you can touch with me on skype: phongnt_aht (hainv100990) or give me your skype id or your email . We will touch with you and help you immediately.

We look forward to hearing from you soon.

Best regards,

for Customer Support

The support is really great. They are very friendly and everything help with all questions. Many Greetings and thank you.

for Customer Support

I just started using the Porto theme and find the developer very helpful in fixing problems promptly. Thank you!

for Code Quality

not following any Drupal standards. I would rather call it a HTMl theme than a Drupal theme.

refaktor

Author response

Hi,

Please list for me your problem. We will help you .

Or Could you send an email to portodrupaltheme@gmail.com

Also, you can easy open a ticket on our support system at:

https://refaktor.freshdesk.com/helpdesk

We look forward to hearing from you soon

Best regards,

for Customer Support

These guys are excellent!!!!!

Thank you for helping me out!!!!

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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