hi there, trying to edit your Porto home page theme using Magento page builder however, I cant edit the theme itself , I can only edit only a new section after the end of your theme , pls refer: https://share.getcloudapp.com/X6uRw9LD

Hi I am testing migrating to magento 2.4.4 with php8.1 When I try to activate it shows me the following error and theme is not activated:

Something went wrong while saving this configuration: Deprecated Functionality: base64_decode(): Passing null to parameter #1 ($string) of type string is deprecated in /home/digitalboulevard/public_html/app/code/Smartwave/Porto/Helper/Data.php on line 52

Hello. We have this theme installed however it displays different on iphone browsers. We have disabled the view of the comparison and cart icons on product images on catalog views but on iphone browsers this still displays. Also for some reason dark background is enabled on all iphone browsers but it displays with white background on all android and desktop browsers.

We have disabled dark mode in the iphone settings but it is still the case and the user experience on iphone isn’t working properly. For example when clicking an image in category view on iphone it does not link to the product page (only if you click the product name on category view will it link to the product page). But on android and desktop again this is not the case and clicking on the image will link to the product page.

Can you please assist. Also infinite scroll feature does not work and the customer has to click the ‘load more’ button on category pages to load more products. Would have thought that infinite scroll would mean that the products will load automatically when the user scrolls to the bottom of the category pages.

Is there any easy way to change the font size of the links in the header?

Hello, pre-sale question here. Does this theme support the new page builder that comes with Magento 2.4.3? And probably redundant but is it PHP 8.1 compatible?

How do I increase the number of products displayed in the related product section. Currently it is limited to 2 products with navigation arrows to scroll for others. I would like to increase the number to 4. Also would like to remove the option to “check items to add to cart or select all”

Hello support,

we have purchased proto theme

with email id :- sm@safeergroup.com

as we have forgot email id connected with support , please will help us which support email id we are using

Hello, I need the AR language translations files for the theme How can I get it?

Why do breadcrumbs on a product page not show the parent categories (only Home > product) when megamenu is enabled? Disabling megamenu makes it work fine. Is there a way to display the full breadcrumbs without disabling megamenu? I use megamenu to easily add non product items to the menu so dont really want to have to disable it

Hi, We are getting below error when we are creating opening dailydeals. Can you please check for this issue?

Fatal error: Allowed memory size of 792723456 bytes exhausted (tried to allocate 20480 bytes) in /var/www/html/project/vendor/magento/zendframework1/library/Zend/Db/Statement/Pdo.php on line 292

Fatal error: Allowed memory size of 792723456 bytes exhausted (tried to allocate 208896 bytes) in /var/www/html/project/vendor/magento/framework/Session/SessionManager.php on line 151

For us that use child themes and has to make a lot of changes for every upgrade, can you guys please MAKE it easier to see what code changes, or just make a simple package that JUST contains the files changed from last version?

Also Please also update MagePlaza and other modules as they also have fixed issues regarding Magento 2.4.4 that is important.

Hi there! A customer of mine bought this theme and I’m getting the same error someone got 2y ago when trying to compile Magento (PHP Parse error: syntax error, unexpected ’=’ in /app/code/Mageplaza/LayeredNavigation/Model/Layer/Filter/Price.php on line 139). You referred to the suppor tickets, did you manage to find a solution for this? Magento version is 2.2 and in urgent need of an update (that’s why the new theme)

when will release next version to fix email template issue

Hello, I don’t see this feature, is it possible for Magento 2 Porto theme use a popup when click on add to cart button fot continue to buy or go to cart like in Porto for magento 1.9? Thanks

Hi! I will buy, but this versions is compatible with Magento 1.9? Because in description is only Magento 2. Sorry my poor english

Hello, We are interested in installing this theme on our test shop to evaluate compatibilty with a few crucial add-ons before migrating our old magento shop to a new one. Is that possible?

Hi

When using the pagination on category pages, the page does not scroll up after the next category page loads. As a results you see the bottom section of the new category page. Bad user experience.

Can you please fix it?

You can test it here: https://www.portotheme.com/magento2/porto/demo2_en/categories.html

Thank you

@skydivenow Porto email templates are not compatible with 2.4.4, the easiest fix is to simply rename the templates folder to something like email_issues so it falls back to default emails. path of the folder for templates is app/design/frontend/Smartwave/porto/Magento_Sales/email

A more difficult option would be to fix the templates, for the items to be added the code within the template needs changing from:

{{layout handle=”sales_email_order_items” order=$order area=”frontend”}}

to:

{{layout handle=”sales_email_order_items” order_id=$order_id area=”frontend”}}

But I think there are multiple issues….

Since upgrading to 2.4.3-p2 the email templates do not work. The latest theme update files were uploaded to the server and the upgrade commands ran successfully…. however all the invoices going out do so without any customer name at the top (does have billing address) but then does not have an itemised list of the products ordered…

I can’t even reset it via the Magento backend.

Are there additional theme files in an update file somewhere that correct this major issue?

is the new version fully compatible with php 8.1? the last requirements system for magento 2.4.4?