Good and fast help.
1,546 Reviews
The current version of Porto is not really ready for use with Magento 2.4.4 - The author says it's compatible but we've discovered that is not the case. Magento 2.4.4 has changed in a number of ways and Porto hasn't kept up with those changes. Out of the box you will have to remove files, rename files, edit files and add custom code. That is not our idea of compatible. Can it be made to work with 2.4.4 ? Yes. Can you simply enable the Theme and expect everything to work properly? No.
Just a few things we've found...
Porto Email templates are not compatible with 2.4.4 - They utilize "old code" and customer emails will be missing data. The solution there is to not use Porto Templates.
Magento has changed some of the "id" tags and Porto has not updated their code. Unfortunately what we are seeing is Porto will probably have to release more than one version of their product. A simple "Patch" file probably won't be sufficient to allow "old" to work with "new".
On the PLUS side. Porto support has been good. It takes between 12 and 24 hours to receive an answer to a request for help. That's pretty good considering our support probably ran out a year or more ago. So you can't fault the developer there. It's probably a case of 3-star code and 5-star support.
If P-Themes update their code on a future release to better work with 2.4.4 (or 2.4.5) we will update this review.
Code Quality is not the best, for a 130 USD Theme I expected more. We bought this Theme many years ago for a different customer and we used it to get to know Magento2 a little better, but even then it wasn't really good in terms of Code Quality. There are:
Cons:
- no Unit Tests for Code
- no PHP8.1 support
- more or less low quality code
- no coding conventions being respected at all (MCS ignored to nearly its fullest)
- we had to manually fix bugs in the code to use it
- some Demos show visual bugs in the latest Firefox version on Ubuntu
Pro:
- a LOT of settings that are useful
- can be well customized if done correctly (but its rather complex to do that if you're not an mediocre M2 Developer)
- it seems that the Support tries to help when needed
More or less, we will use this as foundation for our own theme, by creating a Child theme. The theme provides a child theme on its own, making the adaption easier. However, personally speaking, I would never allow a Developer to commit such code before undergoing heavy refactoring.
Author response
We're very sorry to hear that you had a bad experience with the theme,
We're working hard on providing improvements without losing focus on what makes Porto great. There will be some changes that will improve theme compatibility with latest version of Magento and a countless number of minor improvements across the board.
We’ll message you privately to get additional feedback, and I can assure you we’ll do everything we can to resolve the matter.
Sincerely,
Absolutely brilliant support. I have had few issues which they have had no hesitation in resolving. The support is top notch and I would recommend this theme to anyone looking for a Magento 2 theme with great customization and support.
good
Theme is excellent, had a design query which was resolved quickly.
Author response
Thank you so much for this review. We really appreciate you being a customer. We're here for you anytime.
by jmxt 4 months ago
Works good
Author response
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
The customer representative "hou0103" helped much.
Author response
We are grateful that you took the time out to leave us a review. Thank you for allowing us to provide this important serve for you.
Great support they have, great response. They help with direct access to website, ssh, the whole package, or with tutorial videos. really helpful! thanks
Author response
We really appreciate you taking the time out to share your experience with us. We look forward to working with you again in the future!
Great theme and REALLY good support! Theme is advanced and easy to install!
Would recommend this theme to anyone starting their magento website.
Author response
Thank you so much for this 5-star review.
We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.
Prompt support on the Magento 2 Porto theme.
Author response
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
GREAT EVERYTHING!!!!
Author response
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Very responsive and quality support. I recommend it.
Author response
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
5 stars for support! They are direct and provide the solution very fast.
Author response
Thank you so much for this review. We really appreciate you being a customer. We're here for you anytime.
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