32 comments found.
Hello, I can’t make demo import. I entered correct purchase code, I have info: The Powerlegal theme needs to be registered. Register Now. Please help.
Hi, I need some information because I’m helping my client choose the theme for his new site: - Does this theme have its own internal panel dedicated to configuration and settings or does it rely on WP’s “Customize” feature? - Does the theme provide a child theme to download and install? - Trivial question (sorry). What we see in the demos, is it all built with the Elementor free widgets or did you use the theme’s proprietary widgets? I ask because after delivering it my client will have to deal with it himself over time and he has basic training on Elementor free but if the entire site is built with your widgets I wouldn’t want him to find himself in difficulty.
Thank you!
Hello, After you purchase our theme you can install demo data identical to our demo site with custom panels in both the backend and Elementor widgets. All are free.
Hi There,
We have set the theme with the demo content but we faced the following issues with the theme: - The site takes time to load the home page. - Mostly page edits with the “Elementor” stopped and asked for “Safe Mode” and even it showed a blank page many times. - Major issue: We changed the footer navigation link with a custom link and tried to remove the rest of the unnecessary links but it kept loading and after that never opened the footer navigation menu from the dashboard. Now we’re not able to update the footer navigation due to this issue. - Also many times site shows 503 – Service Not available issue with the site.
Here I have shared the backend login details with the direct message.
I cant register the theme, its stopping me on the demos. Please follow up with me its urgent. I left a message also
Hello, to contact our support team, please contact us via the contact form of this theme. Through which we can know your purchase information. To solve the problem faster, please send us your website information (link + admin access) as well as a few snapshots describing your problem so that the supporter can understand you better. Thank you and very happy to assist you.
I replied to your email. I appreciate your help
I have an inquiry, if I create the site in English, can I translate the site into Arabic using WPML?
Hello, Please contact us via email: 7iquid.agency@gmail.com, give us your site info (link + admin access) and send us a few snapshots describing your problem so that the support team can easily understand your problem for better support. Our developer will check your site and help you. Thanks!
HELLO IS POWERLEGAL SUPPORT RTL ?
Hello zeronawaftrx, Unfortunately It’s not. Thanks!
Hello, we have reached out through our developer’s email. We would like to be checked as soon as possible please.
Hi, my support has just replied to all messages from customers, please check your email. Thanks!
Hey there, Two days ago I purchased the “Powerlegal” theme from you. I installed the theme and imported the demo data according to the instructions given in the documentation provided by you. Installation and importing procedures apparently finished successfully but since then I haven’t been able to access the Plugins page, Powerlegal Theme Options page, nor I have been able to edit with the Elementor, and neither it’s letting me edit the Slider Revolution slides. Whenever I try to access or edit the above-mentioned features, WordPress throws back an error at me that says “There has been a critical error on this website”. It’s not letting me access most of the features in my WordPress dashboard. Please, help me fix this problem. I’ve tried reinstalling it multiple times but the outcome remains the same. I’ve shared with you the credentials of my website via email, please have a look at this.
Hello, Please contact us via email: 7iquid.agency@gmail.com, give us your site info (link + admin access) and send us a few snapshots describing your problem so that the support team can easily understand your problem for better support. Our developer will check your site and help you. Thanks!
Hi, Thanks for responding. I’ve shared with you the credentials of my website via email.
I am having a had time installing the file. Apparently I need the 701PHP Version … I dont know why you have such a beautiful theme yet you are not really focused on keeping it up to date
Hello, We use Elementor to build theme and Elementor recommend PHP > 7.4 so I think you need Upgrade PHP version. Thanks!
Hi there, I’m having some issues with importing the demo data, could you please also provide us with a manual upload file? Seems like an a number of people also have the same issue. Great looking theme by the way 
. Regards, E
Hi there, this is really affecting my project deadlines. I’ve sent a few emails but still have not seen a solution.
Hello ee67, Did you receive support from our Supportter? Some customers can not download the Demo file from our server because of the firewall problem. Just contact our Support we will download the Demo file directly to the customer’s server and install the DATA demo for them for 5 minutes.
Hello, I can’t make demo import. I entered correct purchase code, i have info: Thanks for the verification, but when I press Import Demo button, there is an info: The Powerlegal theme needs to be registered. Register Now. Please help.
Hello brainboxcompl, Please contact us via contact form of this theme, give us your site info (link + admin access). Our support will go check then install demo data for you. Thanks!
Failure of demo to import. Hello , I have wrote several emails regarding failure of theme to import. All configurations are adjusted already sent site+logins but no response.
Expedite. Need to sort the client asap.
Best.
Hello napster90, Please check your site, I’ve import demo data for you. Thanks!
compatible with TranslatePress?
Hello shayanfundolay41, We have not used this plugin yet but if it is compatible with Elementor it will be compatible with our theme. Thanks!
Hello, I sent an email to the support – could someone please respond? I am unable to update the top nav and the logo… I need help please.
Hello aurelie22, We’ll be back to work tomorrow and answer every email. Please wait. Thank you!
The support team was able to fix my issue this time around, thanks for the prompt support
Thank you alonzofuller5957!
The demo theme import module is working. Can you help with this ?
Hello cagri13, Please reinstall Pxl Theme Core plugin then reimport. If you get any problem please contact us via email. Thanks!
Acabei de comprar o tema e não foi possível importar o modelo nem layout. Tenho urgência nisso.
I just bought the theme and I couldn’t import the template or layout. I have an urgent need for this.
já foi configurado os requisitos para instalar o sistema. the requirements to install the system have already been configured.
Hello lourencoluiz, please contact us via email. Our support will help you. Thanks!
What is your email?
Hello cagri13, Please reinstall Pxl Theme Core plugin then reimport. If you get any problem please contact us via email. Thanks!
hi, I’m not able to run the demo import successfully. I sent an email from zoran.railic@gmail.com with access data for the site…
Hello markovaf, Please check your email, your info login I can’t go in to your admin bar to help. Thanks!
Hi, replay my email. Please!
Hello criscostah, Please check your email. Thanks!
Hi! My purchase code is not validated and I don’t know why. Could you help me?
Hello, Please contact us via email: 7iquid.agency@gmail.com, give us your site info (link + admin access) and send us a few snapshots describing your problem so that the support team can easily understand your problem for better support. Our developer will check your site and help you. Thanks!
Ok I’ll do that today. Thank you.
I have no response. Please help me. I sent you my mail 2 days ago.
Hello timotheedevilleneuve, Sorry we can’t help you on weekends. Now you can check your email. Thanks!
