125 Reviews
I love my website template so much.
Thank you to John and Brian from Fox Themes, for providing such a great services in helping me tackle troubleshooting queries that I face, in order to help keep my website looking polished and running smoothly.
Fox Themes guidance and highly skilled technical knowledge is highly recommended and I do not hesitate to working with these guys.
They are the best in the business!
Thank you so much to Fox Themes.
Author response
Hi there,
We're thrilled to hear about your positive experience with our support team.
Your kind words and recommendation mean the world to us. If you ever need further assistance or have more questions in the future, please don't hesitate to reach out. We're here to help you keep your website running smoothly!
Thanks again for choosing Fox Themes. Have a fantastic day!
Best regards,
Brian.
Fox Themes Support Team
All ok
theme does not work or is broken on a multitude of combinations of wordpress and php versions...
Author response
Hi there,
I'm sorry to hear that you are encountering challenges using the theme. I however do not see any support ticket from you. Do you mind submitting a support ticket so that we can get to assist on the issues that you are encountering? We also do provide refunds if you are not comfortable with theme. In such a scenario, you can submit a refund here: http://themeforest.net/refund_requests/new .
Regards
Can't install demo content for more than 2 hours!!!
Author response
Hello,
Please contact our support team to look into the matter.
They will assist you to install and setup the theme for you.
Theme not working correctly. lots of various bugs. Tried several fresh installs same problems. Do not recommend to buy!
Author response
Did you try to contact our support team to assist you with resolving the issue?
Please use the support tab to get in touch with our support team. They will assist you in installing and setting up the theme like the demo.
Kind Regards,
Nishant
Fox Themes Support
I don't recommend this company as they not replying support requests and theme is not compatible.
Author response
Hi there,
I do not see any support tickets from you. Our theme works quite well with WordPress. Please submit a support ticket for assistance on any issues you have with the theme. If however the theme is not a good fit for you. We do offer refunds. You can submit one here: http://themeforest.net/refund_requests/new .
The support on this theme has been great. John replies to questions very quickly and is very good at explaining how to sort/fix issues.
Great theme, great customer support! I so recommend it!
Excellent and very quick customer support. They solved my problem in less than 4 hours
More that excellent and fast professionals. They helped us in less than 4 hours with our problem.
Kind Regards,
George Merdzhanov
Brands Studio visuals.bg
Great support!!
Loved the theme Thank you
Great design, great support. It's such a good theme. Highly recommended.
Lovely theme, quick and good support, hope you keep up the good work!
Thank you,
Andreea.
Nice design! Had some starting problems, but the costumer support helped me out. Now it works perfectly
