We're really sorry to hear that didn't managed to load the content - but please understand that happens not because of our theme, it can be ton of reasons such as small execution time on your server, inappropriate version of PHP or some other hosting issues.
It is very unfortunate that you have decided to put such a low rate to our Theme.
We always listen to our customers and implement their wishes and the new requested features.
Every day we are working to improve and optimize our Theme in order to make it perfect.
Anyway, we're here to help you, please send a ticket to firstname.lastname@example.org and our team will help you out with everything.
In case that you feel somehow that our theme doesn't suit for you, please send a refund request and our team will be happy to do that for you.
Thank you, for being our customer!
Your FoxThemes Team