34 Reviews

for Customer Support

awesome theme, awesome support. You can't ask for more. really quick replies within an hour or so. It's a rarity that support like this still exists. Thanks guys. Keep doing what you are doing.

for Customer Support

The Theme is incredible, design beautiful and visual and the support is the best I ever had. Fast and effective! Very recommendable.

for Customer Support

Great support ! Thank you

fox-themes

Author response

Thank you!

We really appreciate your feedback.

It really helps our support team to work even better!!!!

Kindly Regards,
Always yours FoxThemes!!

for Customer Support

Fantastic support!

fox-themes

Author response

Thank you!

We much appreciate your review!

Kindly Regards!

for Bugs

Demo content still won't load after many complaints

fox-themes

Author response

Hello there,

We're really sorry to hear that didn't managed to load the content - but please understand that happens not because of our theme, it can be ton of reasons such as small execution time on your server, inappropriate version of PHP or some other hosting issues.

It is very unfortunate that you have decided to put such a low rate to our Theme.

We always listen to our customers and implement their wishes and the new requested features.

Every day we are working to improve and optimize our Theme in order to make it perfect.

Anyway, we're here to help you, please send a ticket to support@wpcopilot.io and our team will help you out with everything.

In case that you feel somehow that our theme doesn't suit for you, please send a refund request and our team will be happy to do that for you.

Thank you, for being our customer!

Best Regards,
Your FoxThemes Team

for Customer Support

Best costumer support.

fox-themes

Author response

Great to hear that!

for Customer Support

Couldn't choose all reasons for my rating so I'' write here what I appreciate in this template.
First of all the customer support. I've never seen such high quality service. They have each approach to each client, they answer to my requests even at weekends... Just amazing.
What about code and design of the template? Have to say they are really high quality, just best of the best. The template has a huge variety of different pages, designs and features.
I really really like it!

fox-themes

Author response

Hi there,

Your words just make us to be better and better. You should know that we appreciate much your feedback.

best regards

for Customer Support

Great support and amazing design!! 5 stars!!

fox-themes

Author response

Thank you!

for Bugs

The website has been closed for no reason and 3 days are not open. a self-contained theme. I can not have such a nonsense when my Google rank is down. Think again before you buy !!!

fox-themes

Author response

Hi Anda,
We're really sorry to hear that your site get down - but please understand that happens not because of our theme, it can be ton of reasons, from an installed plugin to some hosting issues.

Anyway, we're here to help you, please send a ticket to support@wpcopilot.io and our team will help you out with everything.

In case that you feel somehow that our theme doesn't suit for you, please send a refund request and our team will be happy to do that for you.

Thank you,
For being our customer.

for Customer Support

It is an excellent theme and support! This theme gives such a great inspiration and their support through this journey is admirable!

Thanks a lot!
Best!

for Customer Support

Nice desing. Fast support. Meets perfectly our needs

for Customizability

Great modern theme with plenty of possibilities. Fits perfectly to our demands. And if there is an technical issue on the page, support response is quick and helpful.

for Customer Support

Excellent product, 100% adaptable. and very good Support.

Thanks Prague!

for Design Quality

Great design and excellent customer support

for Customer Support

Beautifully designed theme. Extremely elegant in its composition and fairly flexible for anyone to personalize. But more than the theme, my 5 star rating is all because of the support team (shout out to Steve P, you're the best!). Super prompt with their replies and helpful beyond expectations.

I recommend this theme highly!

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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