Reviews for Prague | Architecture WordPress Architecture

69 Reviews

for Customer Support

They are really bad on customer support! Since 1 day, there is no action by the theme vendor! And I am still waiting this simple issue be solved, to build and publish my website. This is not professional and I am really not fine with this.

for Code Quality

Do not buy this theme! The authors are disorganized and the code is poor quality. After several attempts (7 emails) to install demo content we were told we have to install multiple times to get it to install properly. Each time we emailed we got a different person responding asking the same questions. We did exactly as instructed in the demo install package. It produces a fatal error.

From fox-themes | "In order to get all the content, you should import it several times for getting full result."

Terrible theme. Do not buy!

fox-themes

Author response

Hello there,

We're really sorry to hear that didn't managed to load the content - but please understand that happens not because of our theme, it can be ton of reasons such as small execution time on your server, inappropriate version of PHP or some other hosting issues.

It is very unfortunate that you have decided to put such a low rate to our Theme.

We always listen to our customers and implement their wishes and the new requested features.

Every day we are working to improve and optimize our Theme in order to make it perfect.

Anyway, we're here to help you, please send a ticket to support@wpcopilot.io and our team will help you out with everything.

In case that you feel somehow that our theme doesn't suit for you, please send a refund request https://themeforest.net/refund_requests/new and our team will be happy to do that for you.

Thank you, for being our customer!

Best Regards,
Your FoxThemes Team

for Customer Support

I had a small issue with importing data and the Fox team was swift and effective in providing their assistance.

for Customer Support

I bought this theme because it looks really cool and the customer support is really good. I didn't know how to change certain things but I asked the customer service and they immediatly gave me an answer so I could work on my website and understand how it works .

for Customer Support

A very nice theme and really excellent support, fast and high quality. Thank you very much!

for Customer Support

Bought this theme a few months ago and I couldn't be happier. The support team is absolutely fantastic and has helped me throughout the setup process.

for Customer Support

The support is the BEST.
When i need question, they give me answer, details and explain things to me.
Very reactive, i clearly recommand, plus, the theme is so beautiful !
I would recommend on 5 stars A+ :)

for Customer Support

Support very quick to respond and very efficient.
Thank you for all your help!

for Customer Support

I installed it and broke it. Support fixed the issue for me and it works now. Great customer service.

fox-themes

Author response

Thank You.
Great that we was helpful.

for Other

Highly recommend. Thanks for this great Job!

fox-themes

Author response

Thank you.

for Customer Support

Great, quick and efficient support ! Thanks a lot to the whole team !

fox-themes

Author response

Thank you.

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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