153 comments found.
Hello, is it possible to synchronize appointments with Google Calendar?
Hi.,
Sorry for the inconvenience,
Its not possible.,
I enter the purchase code but it says “Your Purchase Key Is Not Valid !!!” how can I solve this problem
Hi.,
Please send your purchase code details to support@wedesignthemes.com.
We create a user login and get back to you
Where do you translate the Appointment form? I cannot find it anywhere.
Hi.,
The Appointment form comes from the plugin designthemes-pregnancy-addon. In that plugin you will have the languages folder in which you will have the pot file for translation. Please refer the below link for translating the plugins. Refer the “Core Plugin translation:” topic.
https://support.wedesignthemes.com/knowledge-base/how-to-translate-the-theme-2/Regards., DesignThemes Support.
Thank you, the translation for the site seems fine with .pot file. But none of the fields and titles for the Appointment page 1 or 2 is present in the language file. Should I look elsewhere for it? Thanks,
Hi eyecandymarketing.,
Let us know the page link and the texts that you need to translate, so that we can check and let you know.
Regards., DesignThemes Support.
Sure, is this one. https://dtpregnancy.wpengine.com/appointment-type2/ I’ve been searching everywhere but seems to be a template, because the page itself appears empty. I want to translate it to Spanish. And from my Demo Content, where do you find this nice looking appointment form? https://prnt.sc/jcbNv3v0J7RG
Thanks for replying.
Hi eyecandymarketing.,
Thanks for contacting us. We resolved your query,
1) For translating sections, Kindly mail your Domain URL, WordPress, and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue and resolve it as soon as possible.
2) The appointment form one is coming from Shortcode, refer to screenshot https://prnt.sc/zFyfMe_nRmAZ and appointment form two comes from the page, added screenshot for reference, https://prnt.sc/KfhMZPJEGf-J
Thanks!!
Regards., DesignThemes Support.
Hello everyone, beautiful theme. I ask you, how do I enlarge the size of the text column for blog posts for smartphone devices? as there is a date box, the text is only visible for half the screen. Thanks!!
Hi.,
Can you please more details about your issue, help us have a better understanding of it by getting back with any Screenshot / Video like references to our support team and we will gladly assist you.
We would be happy to help out here support@wedesignthemes.com.
Thank you, we look forward to helping you!
I have set the homepage on the site – and now no content is visible!!! I have written to support as this needs to fixed ASAP. The theme is NOT OK!
Hi Tadej.,
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
Can you tell me how to do it myself because I run more than one website using this theme. Thank you very much
Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
Is this theme compatible with the latest version of woocommerce ?
Hello, why does the YouTube video not work in the video section space? How is this problem solved?
https://prnt.sc/130rd7cHi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
I have sent it now
Hi.,
We replied to your mail ID. Please check it out.
Regards., DesignThemes Support.
The problem has not been resolved because I want to include the YouTube link and not Vimeo.
Hi Salah.,
Please try to use the youtube video in this embedded format as shown below so that the video will play. Please have a look at this screenshot https://prnt.sc/13cjmmg
Use this format https://www.youtube.com/embed/bKrfltI1NvE
If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5-star rating from your end 
Regards., DesignThemes Support.
You have solved the problem Thank you
Hi.,
Please refer : http://recordit.co/9Ubhuwiy8G
Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
I sent it, please explain how to do it myself, I also want to change the appointment booking form to form 2 instead of form 1.
Hi.,
We replied to your mail ID. Please check it
Regards., DesignThemes Support.
I sent it
Hi.,
Fixed and replied to your mail.
RATINGS!!
Please don’t forget to place your worthy ratings Your 5 stars has a crucial part in our overall rating!!! Please visit below video link for how to rate our theme:
Refer : http://recordit.co/YqdTBuEJRm
Waiting to see your 5 stars rating. Thanks in advance
Regards., DesignThemes Support.
Hi, on your Demo-Site i saw that PageSpeed on Google is just 5/100.It is horrible. How can I change this value ? What do you recommend ?
Hi.,
Most of it depends on page content which compromises of images. If images are properly optimized and you’re using a cache plugin and good fast host, the speed issue shouldn’t happen on any theme.
You can try this plugin to increase theme speed – https://wordpress.org/plugins/wp-asset-clean-up/
Documentation: https://assetcleanup.com/docs/
Please refer the Video: https://www.youtube.com/watch?v=_in5ZNZ3C-M
Thank you, we look forward to help you!!..
Notice: Trying to access array offset on value of type bool in …./wp-content/plugins/designthemes-core-features/shortcodes/shortcodes.php on line 1999
wp-content/plugins/designthemes-pregnancy-addon/shortcodes/shortcodes.php on line 515
I just purchased today , I have this issue everywhere
Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
I did
Hi.,
We replied to your mail ID. Please check it out.
Regards., DesignThemes Support.
I replied back with the details
Hi.,
We replied to your mail ID. Please check it.
Regards., DesignThemes Support.
Hello, the Buddha Panel not working. The buttons not responding-changing and when try to saving, i receive this message “The dttheme settings page was not found in the list of allowed settings”
Can you help me please?
Hi.,
WordPress 5.7 update caused a temporary compatibility issue.
We have fixed WordPress 5.7 issue in our updated latest version, so kindly update the theme and check out the issue .
Kindly refer this link for how to update the theme
http://docs.wedesignthemes.com/dt_articles/updating-theme-via-wordpress-dashboard/Hello, I want to know how to edit Doctor Pages without using the traditional editor.
Hi.,
Thank you for contacting us.
Kindly get into Admin Panel > WPBakery > Role Manager > Post Types > Custom > and enable the option.
Refer : https://prnt.sc/w54xfc
Thank you, we look forward to helping you!
Why can’t I edit the Doctor info area at the top of the page?
I want to show the doctor’s information in the first picture as it appears in the second picture.
https://prnt.sc/115wveq https://prnt.sc/115wx10Hi.,
Please refer the video : https://youtu.be/NbTHZLr_fTc
Hi.
Only portfolio slugs can be changed on the Theme Options page. Doctors (dt_doctors), services (dt_services) and procedure (dt_procedure) slugs cannot be replaced. Can you do that please?
https://pasteboard.co/JOTBD6l.pngThanks.
Hi.,
Thank you for contacting us.
Get into Admin Panel > Appearance > Onelife Options > Procedures > Permalinks there you can modify the slug value as per your need.
Refer : https://youtu.be/84NAXBP5LBI
Thanks for your reply, but I could not see the procedure menu in the pregnancy theme options. By the way, I found the doctor slug replacement in the medical menu, but I still cannot change the service and procedure slugs.
https://pasteboard.co/JPuT7VD.pngHi.,
Go to Dashboard > Appearance > Pregnancy Options > Medical > Permalinks > Here you can change the Permalinks for Single Doctor Slug (dt_doctors) and also Doctor Department Slug (doctor_departments), Singular Doctor Name, Plural Doctor Name, Singular Doctor Department Name, and Plural Doctor Department Name.
Please refer : https://prnt.sc/pkkrf2
Note: You can’t give the Single Doctor Slug as ”doctors” it seems that the Doctors page slug defined with this slug name ”doctors” so if you give the Single Doctor Slug as ”doctors” it shows only the doctors page, not the single doctor. And also you cant remove this slug value you need to give the slug value.
Sorry, but I still cannot change the services (dt_services) and procedures (dt_procedures) slug in pregnancy options. Is it possible to do anything about this?
Hi.,
Get into the file path /wp-content\plugins\designthemes-doctor-addon\reservation\dt-service-post-type.php line no 48 here you need to add the following line to chnage the slig value for “dt_services” under the function dt_init(). ‘rewrite’ => array( ‘slug’ => ‘services’ ),
Refer : http://prntscr.com/lxu3fq
After that go to Dashboard -> Settings -> Permalinks -> Click Save Changes twice. This is to flush the permalinks.
If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
I can do this, but I want to change the slug in Theme Options. Every time I update Pregnancy Theme or Designthemes Doctor Addon plugin, I will have to manually make this change. In the next update, can you add the services slug (dt_services) and procedures slug (dt_procedures) change feature to the theme options panel?
Thanks., We are trying to include it in our next update.
Thanks.
Hi.
The settings made in the Pregnancy Options section are kept in the following files. However, since these file types are not text/css, they give an error in the browser console. Could you please solve this problem?
/wp-content/themes/pregnancy/css/style-default-color.php
/wp-content/themes/pregnancy/css/style-fonts.php
https://pasteboard.co/JOrJ138.pngThanks.
Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
Thanks. I sent the information.
Hi.,
Please check your mail. We replied.
Regards., DesignThemes Support.
i cannot find importer for demo content in my apperance – preganncy tap and how i can create a support ticket ?
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Thanks for your quick response i was able to import the demo data however the images are clichéd out can u send me the pictures from the demo as i purchased this theme for the whole layout with pictures and this website would be in Azerbaijani for now please send me pictures to zeynal.zeynalov@benzeine.com
or my gmail zeynalabeeden@gmail.com and if u need access to my wp i can send u as well
Hi.,
We have checked your site. Your site looks fine.
Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy a license.
http://docs.wedesignthemes.com/image-link/pregnancy.txtOpen Source Images :
https://unsplash.com/s/photos/pregnant https://unsplash.com/s/photos/pregnancy https://unsplash.com/s/photos/pregnancy-test https://unsplash.com/s/photos/maternity https://unsplash.com/s/photos/doctors https://unsplash.com/s/photos/hospital https://unsplash.com/s/photos/pharmacyThank you, we look forward to help you!!..
thanks and much appreciated
Hi.,
Will you please take a minute to share your experience? If you have a moment, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm
Hoping for a 5 star rating from your end
Hi.
I want to override your function named “pregnancy_breadcrumb_section_with_class” in child theme, but function_exists is not defined for this function in functions/register-functions.php:516 file. I added this code, but it is necessary to add this code again in every theme update. Could you please make this fix in the next update?
Hi.,
Sorry, we can’t get you. Please be more specific about your issues with some screenshots/videos we will help you.
Regards., DesignThemes Support.
In short, I ask you to make the code edits shown in the picture below.
https://pasteboard.co/JLTuCtP.pngHi aurorabilisim.,
Ok we will try to update that function in our next version.
Thanks.
Thank you, we look forward to helping you!
Dear ,
I want your help, since the last update, the Budhha Panel does not accept any changes. My website is on air with the demo logo, i can’t either change colors.
Thank you
Hi.,
WordPress 5.6 update caused a temporary compatibility issue.
We have fixed WordPress 5.6 issue in our updated latest version, so kindly update the theme and check out the issue .
Kindly refer this link for how to update the theme
http://docs.wedesignthemes.com/dt_articles/updating-theme-via-wordpress-dashboard/We apologize for the inconvenience caused by this issue.
Dear Author,
I have done 2 times the steps for the update but still the buddha panel doesn’t accepti any changes!!
Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
Hi,
We are using the theme pregnancy.
It was bought by our web designer. But we don’t work with him anymore. We have the license certificate.
Now we have a problem. After updating to WP 5.6 we cannot make any more changes to the layout. As far as we can see we need to update the theme.
How do we do that? in WP the latest version of the theme is 2020.09.22 – version 2.2. How can I update to the newer version with the fix.
Hi.,
Thank you for contacting us.
We cannot verify your purchase code since you don’t have a buyer badge for your comment.
Kindly, confirm the purchase code via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can move forward.
Regards., DesignThemes Support.
Buddha Panel no responding can’t change logo and nothing
Hi.,
This issue occurs because of WordPress update. We are working on it please wait for our updates.
Regards., DesignThemes Support.
How long can it last?
is there another way to edit?
Hi.,
We already updated the theme. Please use this version https://prnt.sc/w7lfb0
Kindly refer this link for how to update the theme
http://support.wedesignthemes.com/knowledge-base/steps-to-update-the-theme/Regards., DesignThemes Support.
Buddha Pannel still not working, i have this info https://prnt.sc/w85eid
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
I just sent them to you
It’s working now! thank you!!
Hi.,
Hope your issue is resolved now. If still facing any kind of issues or need any support for this theme, kindly get back to us. We are happy to help you
Thank you, we look forward to helping you!
Can you help me change the language to Spanish?
You can change theme to any language you want and we have detailed instructions for this here : http://docs.wedesignthemes.com/dt_articles/translation/
Hi ! I bought your theme but I want to unregister some custom post type (doctors, procedures, ...) How can I remove them ?
Thanks !
Hi gigi.,
Please open the file wp-content/plugins/designthemes-pregnancy-addon/custom-post-types/register-post-types.php and comment the line shown in this screenshot https://prnt.sc/w0f6jy
If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
