This author's response time can be up to 2 business days.
I’m an Envato costumer for a long time, in most cases I was always pleased but I bought the FlexiShop2 theme from PrimaThemes here on themeforest, I loved the theme so I installed it on most of my websites and costumer websites. But unfortunately PrimaThemes removed the theme from themeforest and now they dont give assistance to former clients. FlexiShop2 is outdated I’ve tried to contact PrimaThemes for 3 times without an answer.
I am disappointed with the customer service.
I hope you answer me when can I download the updated files because I cant continue with the websites full of errors!
1. My Primashop menu header is disappear, cannot save the categories, i backup many time already, everytime i add some thing to the menu it wont save, and the whole menu disappear
2. i don’t know what happening, i cannot change the background
3. when i update the woocommerce 2.3.8 , the theme will crash. it show my website blank white.
i am feel sad right now, i lost alot inventory. since theme crash. i have to backup.. there are a few bugs on the theme. sometime it won’t allow me backup. it show the theme issues. i call the domain host, and they try very hard to back up my website 2 weeks early period.
please help. here is my email. firstname.lastname@example.org
Hi, is it possible to put pages in the slider instead of posts?
hello. i cannot contact the web developer, seem to me, he is gone.
is there who can help me here? how to create a password reset link for my customer. my customer say he forget the password, wanna reset . but i don’t really know to do it. another problem, account issues, on the top of my screen , my account, when i click it, it don’t take any action. here is my email. email@example.com
We bring back this theme to make it available again, especially for our customers.
We just uploaded v1.8.0 update and currently it is under ThemeForest review process.
If you have any question, feel free to contact us using http://www.primathemes.com/support/ page. Theme support is active now.
Thank you very much.
Our PrimaShop is fully compatible with the new WooCommerce 2.6.
We release a quick update, PrimaShop v1.8.2 to add new styling for My Account tab navigation on WooCommerce 2.6
I LOVE your theme, I’m so glad you have updated it! I never switched out because no other theme compares to the simplicity of the shopping page on Prmiashop. It is a great theme, so LIGHT and so easy to code. Can you give me the CSS for changing the size of the font for comments in posts? I looked at your documentation, but this isn’t in that page about changing font size. I’ve managed to figure out how to change all the other sizes, but I really need to increase the size of the comments and don’t know how.
Put this CSS to your child theme’s style.css
A great theme and appreciate the recent updates. I note your new demo has those bounce effects when hovering over the image. Is this easy to add or to disable? Not everyone like these sorts of effects.
It uses this plugin, https://wordpress.org/plugins/woocommerce-product-image-flipper/ you can enable/disable this plugin if you want to use/disable it.
Our sidebars are being split, it seems after about 3 widgets in a sidebar. It splits so half is on the right side and the rest at the bottom of the left
Sorry for delayed response.
Would you mind to share your website URL? It is easy for us to see the problem to fix it. For this kind of issue, sometimes it is from your widget.
Hello, your theme is great. I have some questions before purchase:
1. Does it (all fonts used in theme) support fully middle east european characters like “ěščřžýáíéúů” (Czech language), i.e. Latin Extended characters set? I don’t want to play with typography looking some compatible font.
2. Is there already a translation of theme into Czech or I will have to do it by my own?
3. Will searching in products work for Czech when products names will be in Czech?
Thank you for answers.
Hi there, I have been a long time user of your theme. I have run into a problem where the theme is conflicting with Gravity Forms calculations. My calculations have been working up till recently but now they do not display price calculations any longer when using the theme. Any help would be greatly appreciated with this.
My link to the form is here: https://researchposters.co.za/product/order-research-poster-printing/
As can be seen when the dimensions are entered, no price is displayed in the subtotal field. This does work with other themes and in the preview of the form.
The live preview is not working? Please fix so I can see if i want to buy.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $23.50