Hi!, ¿which is the diference between use the normal title and the Custom Post heading?
In “Post Options” you can specify “Custom Post Header” and “Custom Post Description” instead standard post title and excerpt. It is just replace post title and excerpt text to yours.
I was unable to import demo content and images .. I have issues a support ticket . hope I will get support
Your answer has been already answered, please check your ticket.
Hello, you use plugins? will not let me load the topic because you do not see plugins
Yes, this theme can work with plugins. However, we can not guarantee full compatibility with any third-party plug-ins. What kind of plug-in name you are talking?
Hello, I have two issues:
1. I can’t get the topmost menu bar to display, though it works on an offline installation
2. The demo has four columns in the footer, but purchased theme seems to have only three and there is an empty space that cannot be filled at the extreme right.
Please, contact us via ticket system. It will be much faster and more effective. Most probably, your request requires access to the website, so comments are no good for that.
Does this template support WordPress 4.0.1? or must install WordPress 3.9… I purchased the template and installed it and downloaded the Demo Content as well, but the site doesn’t look complete as it is in the Live Demo ! please help.
Please, contact us via ticket system. It will be much faster and more effective. Just click on banner “Support Sys” on the item page and get qualified help from our support operators. Enter your purchase key and fill out the ticket form. All information on the work of our support team you will find in the Support section on the theme page.
I’m planning to buy your themes. Since I planned to use WPML, I need to know is your themes support this plugin? Thanks for your respond
Sorry, we didn’t include wpml compatibility into this theme
everything is fine. but how do i make it responsive if viewed on other mobile device? appreciate your feedback
I found that when i create a new post and then i insert the featured image, when we view the published post, the featured image will be on top of the post. it is not just become the thumbnail image. how to remove the image from appeared at the top of my post?
Hi, Purchased he theme, and works fine. please help me with the following:
1. Is it possible to use the Calendar at the Footer, to show News Items rather than showing Blog Posts?
2. I want to ignore the Blog Posts from the “Recent News Block” on homepage. But All other News and Categories should be there…
hello when i import democontent, using import plugin the images and homepage was not among the content imported can i get the file for the three homepage so i can manually create it. thank ASAP
Your request already answered in the ticket system.
We are sorry for the inconvenience. Temporary Ticksy support system is not available now. During 24 hours it should start to work again and you will get your ticket replies.
We are pleased to announce that our support service system is back to online. Thank you for your patience and cooperation.
IS there any demo.xml I can download to get the site as it is in the presentation ?
Thank you for contacting us.
Sure, all our themes provided with demo data. More about demo data installation: http://prime.themerex.net/doc/#demo_content
I have a business request, could you provide with an email address for further communication
Hello, you can send your request here: email@example.com
3 days before i have asked a help in your support system but still no reply, please help me.
Currently, our developer engaged in solving your problem – maybe it will take a little more time. Thank you for understanding.
I bought “PrimeTime | Clean Magazin & Blog HTML5 Template”. But this template removed my account. (Item removed by either staff or the author)
Can you help me ? May be you will send me last version before removed ?
Please contact us via our Support system https://themerex.ticksy.com
Just post a new ticket in the Presale questions category and provide us with your Purchase code and Date of Purchase for this item.
We will be glad to help you.
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