Discussion on ProductMail - Responsive E-mail Template

akedodee

akedodee supports this item

Supported

199 comments found.

Hi, after I export the layout in HTML, is it possible to send it with Gmail ? if yes how ? how do i import the files to Gmail ? thanks

Hello,There!

I recommend you to use email marketing service provider such as MailChimp , campaignmonitor and etc instead insert to Gmail.

Best Regards, Akedodee

I need some help please, the email header read “icon-facebook icon-googleplus icon-pinterest icon-instagram Logo PRODUCT OF THE MONTH”

How can I change it ?

Thank you for purchasing my template :)

Please, tell me your account on MailBuild via pakpum.investor@gmail.com I’ll check it what happened.

Best Regards, Akedodee

sent. thanks :)

Website is Extremely SLOW and this entire process is painstaking and horrible!

Hello,There!

Sorry for the inconvenience. We are looking for a solution to this problem. However, you may try to use Chrome browser for MailBuild. because it works best right now.

Best Regards, Akedodee

Hi mate, it wont send to Mailchimp ;( just says:

There are some problems for sending the template. Please try again

Thank you for purchasing my template

Sorry for the delayed response

I recommend you to use chrome browser. because it works fine now. Please try again.

Best Regards, Akeoddee

Hi,

Your template is not appear responsive on android, only for ios device. I have already send you email about this. Please give your support.

Thanks

Thank you for purchasing my template

Normally,A responsive mobile on email clients need to working with “media query” to be able to control the template displays on different mobile device. There are kind of some email clients does not support a responsive mobile according to  info and this it will show native email.

3rd-party email clients



Best Regards, Akedodee

I’ve few questions before buying it?

1. Can we export these templates in like HTML and then add it in some external tools because we are using a different set of retargeting tools which don’t have good templates.

2. Can this tool have a special property where we can fetch like? 1. Product Image 2. Product MRP 3. Product Selling Price.

So, that we can run campaigns based on recommendation engine sort of concept.

Hello,There!

1. Yes you can.

2. We have so many modules that may fit your needs. you can see it at http://mailbuild.rookiewebstudio.com/build?demo=multimail

Best Regards, Akedodee

mailbuilds is down and my newsletter that went out is missing all the images due to the images being hosted on your server. What is going on will it be back up ?

Hello,There!

The problem has been resolved. Sorry for what happened. Please try again.

Best Regards, Akedodee

maibuilds is down again. have no access to the mailbuilds site 403 error. maybe consider a version where can install on our own web hosting server.

mailbuild is down and I am a sitting duck without it. Trying to get an email out TODAY 9/9. Please help!

Hello,there!

Our site is temporarily disabled due to performance issues on the server. ( hostgator )

We are resolving this issue urgently. Sorry for the inconvenience and thank you for your patience. It may take 1-2 days to resolve with Hostgator.

Best Regards, Akedodee

Mailbuild still not working, server is down and I cannot send any mail cause all images missing!

Hello,there!

Our site is temporarily disabled due to performance issues on the server. ( hostgator )

We are resolving this issue urgently. Sorry for the inconvenience and thank you for your patience. It may take 1-2 days to resolve with Hostgator.

Best Regards, Akedodee

I hope you resolve the issues. I need to log into the dashboard urgently. Why don’t you let your clients to host the software on their servers to avoid things like this? I was supposed to present the new design to the client tomorrow and now your service is down/

Hello,there!

Our site is temporarily disabled due to performance issues on the server. ( hostgator )

We are resolving this issue urgently. Sorry for the inconvenience and thank you for your patience. It may take 1-2 days to resolve with Hostgator.

Best Regards, Akedodee

I appreciate the quick response, but you keep saying the same thing since 2 days ago. Perhaps you should offer some constructive solutions to these dropouts like providing a backup service in case this happens or, like other scripts here on Codecanyon – let the clients host the software on their own server. This is causing a lot of disruption and bad experience for your users – bad reviews for your business in return.

Are the templates ready for Mailwizz?

Hello,There!

Yes, you can use it.

Best Regards, Akedodee

Hi, I am trying to upload the index.html file to my Mailchimp templates and I’m following this video: https://www.youtube.com/watch?v=VLmZTjivimE When I upload the index.html file, all the images in the template are broken and do not display. Both in the template and when I use the template in a campaign. Can you please let me know how to fix this?

Thanks!

Thank you for purchasing my template

I have replied your email.

Best Regards, Akedodee

phan974

phan974 Purchased

Hi,

I saw that this template is not responsive in the Gmail App. Since Gmail has announced since 2016 that the gmail app will support media queries and stylesheet, are you going to update this template?

Thanks !

Thank you for purchasing my template

Sorry for the late reply. Of course we will improve it for support responsive in Gmail as soon as possible.

Best Regards, Akedodee

Will this HTML work well with Aweber, I know it say for Aweber, but I haven’t had much luck with Aweber. Thanks

Hello,There!

This template is compatible with Aweber.

Best Regards, Akedodee

Sorry I coded from scratch now.

ddumyy

ddumyy Purchased

I use this template, but now does not look good on Outlook. It is the same that I have used for the last 2 years, but now is not working anymore.

Thank you for purchasing my template

Please send me the screenshot to pakpum.investor@gmail.com I’ll check and fix it what happened.

Best Regards, Akedodee

crusin

crusin Purchased

its been a while that no new feature has been lunched in your newsletter builder tool. is there any thing planned…if yes what is it and by when can we expect the same.

Thank you for purchasing my template

Sure, I’m developing MailBuild 3.0 and I plan to launch it before the end of this year. I might have spent at developing and testing because I have to develop it all alone as I have to redesign all the web pages, including the email builder of the version 3.0. So the work may be delayed depending on the number of email support requests I receive each day.

This is part of the features in MailBuild 3.0.

1. Drag and Drop Elements, You can drag and drop elements wherever you want. 2. Duplicate / Delete both row and column 3. Edit style, such as ( padding, width , height , background image, background color , border / border-radius / border-color ) 4. Undo / Redo 5. Pre made elements

Best Regards, Akedodee

Rilkc

Rilkc Purchased

I can’t access the platform. I need a mailout urgently.

Hello,There!

Please logout and refresh your browser and try it again. MailBuild is working now

If the problem persists, please let me know about your account name or email address on MailBuild. I’ll check it what happened.

Best Regards, Akedodee

HI There. I bought your template a few years ago and havent used it recently. I have created a new user profile on your website, but now I cant access productmail because it says my purchase code has already been used. Please can you assist?

Hello,There!

please contact me through this link.

Best Regards, Akedodee

Hi there, I have purchased your template and I have used it to send my test campaign through Mailchimp. First thing I noticed is that gmail users receive the email clipped because of the 102kb Gmail restriction. I tried a lot of ways to dicrease the file size to 99kb but gmail is still clipping it. Do you have any suggestions why that might be happenng? I have already contacted you through your profile too.Thanks

Thank you for purchasing my template

Gmail Cliping The message is clipped once the body of your email markup is greater than ~102KB. More details and MailChimp does not compress the code before sending, but it expands the code by creating the newlines, resulting in a larger file sizes.

You can follow the steps suggested in the video to solve this problems.

How to avoid Gmail clipping your emails with using MailChimp
https://www.youtube.com/watch?v=bq35U_qa-gU

You can compress html code by using this tool
https://htmlcompressor.com/compressor/ http://kangax.github.io/html-minifier/

Best Regards,
Akedodee

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