THEMEPLE

THEMEPLE supports this item

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416 comments found.

Hello the icons of my site disappeared. How can I solve, and why this happened if the site was already ready and had no updates? see website I bought this theme to use www.cadhouseengenharia.com.br

Hello,

We are sorry for any inconvenience but we can’t find this issue without investigating on the theme deeper so please open a ticket on our supoprt forum and our staff will help you to resolve this issue.

Let us know.

Regards!

Where can I find the forum for this support?

Hello,

Support forum: support.themeple.co. Register at the forum then post a new topic and we will assist you asap.

Best regards!

Hi there,

I am working with the language now (.po) but cannot find some text to translate for this theme. (Posted by, etc). I dont want to hardcode that because i will do this thing again when its a new version. :-(

Hello,

Please let us know what words you can’t translate and we will make an update with this new words added with new po/mo files.

Let us know.

Regards!

The word “Home” + the blogpage, comments, posted by etc. :)

Hello, dynamic page create option is not working….. and also not show dynamic page template…

thanks & regards jagir Bahesh

Hello,

Please download the latest theme update.

Best regards!

Hello,

I like your theme with one exception. The is a shadow that is beneath the title of each page. Is there a way to turn off the shadow?

Hello,

Please add this css code at the Custom Css Box:
.header_shadow {
  display: none;}

Best regards!

Hi,

I’ve updated WP to 4.2.2… the Page-builder is not showing any themes. So I can not adjust the website. What can I do. Or where on the server is the layout written to or in the database?

Kind greetings

Hello,

Please download the latest theme version. This issue is fixed.

Best regards!

Hi, I’ve a probelm with ProGreen theme: I’d like to create a blog showing tha articles of a certain category, and I’ve created a menu item of that category, but the page is empty and no article is shown. There are many articles in that category. How could I solve this problem?

Thank you

Hello,

Please be sure you have the latest theme version.

Write at our support forum support.themeple.co. We will help you asap.

Best regards!

Hi, I’ve written in support forum, please answer to my topic, it’s very urgent. http://support.themeple.co/forums/topic/progreen-menu-item-category-doesnt-show-any-article/#post-8736 Thank you

Hello,

We have responded you at the forum. Sorry for the late response. We have been on holidays.

Best regards!

Hi, I’ve a probelm with ProGreen theme: I’d like to create a blog showing tha articles of a certain category, and I’ve created a menu item of that category, but the page is empty and no article is shown. There are many articles in that category. How could I solve this problem?

Thank you

Hello,

We responded you at the forum.

Best regards!

I’ve send you the credential in private 2 days ago but I did’nt receive any answer from you. now I’ve written again ( #8736), please let me know how to fix these problems. thank you

Hello,

We have responded you at the forum. Sorry for the late response. We have been on holidays.

Best regards!

Just wanted to confirm if it is possible to make the top menu float or fixed when you scroll down the page. This is a common feature in most of the templates

Hello,

Sorry, this isn’t possible.

Best regards!

I need to support but i haven’t login for your ticket aree. Where can I contact you?

Hello,

You must register to our support forum support.themeple.co. If you are having trouble login or register please write us at themeplethemes@gmail.com.

Best regards!

ehonda

ehonda Purchased

Does this theme support captcha in the contact form on the Contact Us page?

Hello,

Yes if you use contact form 7. There is a possibility to use captcha.

If you want any further support contact our support forum.

Regards!

Hoe to remove button under services_medium icons widgets?

can you please help me? I just want to disable the button readmore link, i just want to use that clickable title under services medium element…

Hello,

Add this css code

.services_medium a.link {
    display: none;}

Regards!

Hi, when you are doing update theme?

Hello,

We are planing to update the theme soon.

Best regards!

Hello, I have just purchased the theme and I am trying to create a child theme but it does not work. I want to be able to modify PHP templates and CSS files in the child theme. I am very surprised that the theme does not already have a child theme. Can you provide me the files that will work?

Hello,

Follow these instructions https://codex.wordpress.org/Child_Themes to create a child theme. name the folder ‘progreen-child’. It will work.

Regards!

Is it possible to make a prominent “Click to call” button for the mobile site? If so, where and how? Thank you

Hello,

You can add this by using button short-code Appearances >Widgets Area > Top Navigation Widget Area

You can add this easily button with shortcode for more information read the documentation.

Let us know.

Regards!

What is the shortcode for the click to call button? I can’t find it

Hello,

You can add the button shortcode in a test page then copy the generated text, ex:

`[button type=”anchor” link=”#” color=”#333” size=”default” block_level=”no” state=”active” dropdown=”no” icon=”none” icon_color=”dark_gray” fontcolor=”#fff”]Button[/button]`

Best regards!

I had to update the theme and now my portfolio items on homepage doesn’t display like this anymore (with title): https://drive.google.com/file/d/0Bwi56N5oFmNzczg1N3JqY0Z5RU0/view?usp=drivesdk If I’m choosing “full portfolio” doesn’t have the titles https://drive.google.com/file/d/0Bwi56N5oFmNzeUhXZVZoUEgtMUk/view?usp=drivesdk If I’m choosing “featured portfolio”... doesn’t have 3 rows, but carousel… http://worldclassheatingandcooling.com/ Can you advice please? Thanks.

Hello,

Please use this css code:

.tpl2 .center-bar { display: block; opacity: 1;}

best regards!

Thank you for your reply, but this isn’t what I was looking for. The code you sent me reactivated the magnifing glass and the link to the page, which I don’t want to have. What I’m looking for is to have the text description under the portfolio image like here: https://drive.google.com/file/d/0Bwi56N5oFmNzczg1N3JqY0Z5RU0/view This is how my website looks now without that description: http://worldclassheatingandcooling.com/ The description appears only in the carousel mode. Thank you

Hello,

That element don’t have the gray box above the portfolio image. If you want to add it you must edit the themes files.

Regards!

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