Hi,

Thanks for the purchase.

Right hand side menu can most likely be achieved by adding some custom CSS, but this needs to be done on your side as it is the customization which falls out of scope of the TF item support policy.

If this is a showstopper, please let us know and we will refund you.

Kind regards,

BoldThemes team

Hi,

JavaScript calculates the top padding of .btContentWrap div since the height of header may vary depending on the logo height etc.

You can add the following custom css which is specific to your site and it should set the proper values immeditaly on page load:

@media only screen and (max-width: 1199px) {
    .btContentWrap {
        padding-top: 54px;
    }
}

media only screen and (max-width: 1200px) {
    .btContentWrap {
        padding-top: 90px;
    }
}

Kind regards,

BoldThemes team

Thanks so much for the quick reply! Really appreciate it It worked like a charm!

Hi,

Thanks for contacting us.

We haven’t tested the referenced plugin with the theme, so we can not confirm compatibility.

Kind regards,

BoldThemes team

Also the logo on the mobile version is aligned left, how do you center it?

I’m very displeased with your mobile version and lack of ability to customize this theme.

There are so many other themes that are about 40% less expensive that offer way more functionality, speed, and customization.

Hi,

Thanks for the purchase.

If you need advice on some specific issues which can be resolved using custom css, please submit a ticket at our support site – https://boldthemes.ticksy.com/ , they will be glad to help you.

If you opt for the refund and do not wish to use the theme, please submit a refund request here: https://themeforest.net/refund_requests/new and we will approve it.

Kind regards,

BoldThemes team

Thanks

Hi,

You can use the WP cache plugins of your choice to minify the theme css – you do not have to do it manually, file by file. For example https://wordpress.org/plugins/w3-total-cache/ would do the job.

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us. ProHauz comes only in the form of WordPress theme and does not include HTML version.

Kind regards,

BoldThemes team

Can I buy the HTML version? I can’t find it.

Hi,

There is no HTML version available, only WordPress theme. Sorry for not being clear enough in the first reply.

Kind regards,

BoldThemes team

Hi,

Thanks for the purchase.

Currently there is no way to change the order of specific columns / rows / sections on specific resolutions apart from what you are already using – creating separate section layouts and setting the responsive visibility for them

Perhaps you can do it via custom CSS for really specific element layouts (by utilizing the media query and flex order).

Should you need any additional assistance, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.

Thanks in advance.

Kind regards,

BoldThemes team

Hi,

Please refer to the following document: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-

It explains where you can find your purchase code (license key as you call it)

Kind regards,

BoldThemes team

Hello, great, can i also use different home page layouts for inner pages?

Would also like to use the air-condition design/color layout for an inner page

Hi,

Thanks for the purchase.

You can combine different home page layouts for the inner pages, but the thing is – each of the home pages are different demo imports. In order to import different demos, you need to have different WordPress instances (or different sites in one multisite WP instance – https://wordpress.org/support/article/create-a-network/)

So there are two ways to achieve this:

1. Import air condition demo as another site and use bold builder’s import export functionality to achieve what you need.

2. Contact our support by leaving the ticket at https://boldthemes.ticksy.com/ and they will send you the air condition page structure so you can add it to your existing imported demo.

Should you need any additional support in the customization process, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.

Kind regards,

BoldThemes team

Hi,

There is no such functionality out of the box, but you can use any of the third party popup plugins of your choice to achieve this.

Kind regards,

BoldThemes team

Many plugins use element or shortcode to insert popups or embeds, on plumber theme “buttons” dont have option to embed a short code for popup am i missing that option or how would i accomplish that? thanks

Hi,

It really depends on the plugin you are using. You can always place the shortcode to the page using Bold Builder’s text element.

Should you need additional assistance in the process, please submit a ticket at our support site – http://boldthemes.ticksy.com/ and our support team will be glad to assist you.

Thanks in advance.

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us. This is not exactly a “theme territory” since it falls under the default WoocOmmerce functionality, but here is a reference to the WooCommerce documentation on how to do it:

You can add the the code for custom theme using the https://wordpress.org/plugins/code-snippets/ plugin or to your child theme’s functions.php file if you are using one.

Should you need any additional help in the process, please submit a ticket at our support site – http://boldthemes.ticksy.com/ and our support team will be glad to assist you.

Kind regards,

BoldThemes team

Hi,

Please edit that page and at the bottom of the page edit form, you will find a Settings section with Override Global Settings part.

Please add Footer Page Slug Override with the value “none”.

It should do the trick.

Should you need any additional support in the process of theme customization, please submit a ticket at our support site – http://boldthemes.ticksy.com/ and our support team will be glad to assist you.

Kind regards,

BoldThemes team

Hi,

You have provided very little info about the issue, but if you have updated to WordPress 5.8, it uses the new widget editor based on blocks which can cause the trouble with some of the existing widgets.

The best option is to install the Classic Widgets plugin – https://wordpress.org/plugins/classic-widgets/ and try to figure out which of the widgets is causing the issue by removing one by one and deactivating the classic widgets plugin until you pinpoint the exact one.

We haven’t managed to recreate the issue locally, so we assume that the issue is with one of the WooCommerce widgets or third party ones, but that is only our assumption.

Kind regards,

BoldThemes team

Hi,

Thanks for reaching out. The images from the demo are not licensed for third party use and you would have to buy the license from shutterstock separately from the theme.

The collection of images used on our demos can be found here: https://www.shutterstock.com/collections/253582184-3a78b83c

Kind regards,

BoldThemes team

Hello, please submit a ticket here and include your site URL, our support team will be able to help you with translation and any other issues: https://boldthemes.ticksy.com/

Hi,

Thanks or the purchase.

Please submit a ticket at our support site – http://boldthemes.ticksy.com/ with the detailed description of the problem and screenshots and our support team will give our best to provide the solution.

Thanks in advance,

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us.

It uses Bold Page Builder – https://wordpress.org/plugins/bold-page-builder/

Kind regards,

BoldThemes team

thx

Hi,

Please refer to the theme documentation for detailed steps related to theme installation and demo import (Section Getting Started) – https://documentation.bold-themes.com/prohauz/getting-started/

Should you need any additional help in the process, please submit a ticket at our support site – http://boldthemes.ticksy.com/ and our support team will be glad to assist you.

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us.

Yes, you can install one demo on your local site and another on your production server and copy pages and elements from one to another using Bold Builder’s clipboard features.

You can also set up WP multisite instance on your local server and install both demos as two separate network sites (which is the preferred way of doing this) and, again use Bold Builder’s clipboard features – https://wordpress.org/support/article/create-a-network/

Finally, you can install on of the demos on your local site, navigate to the page you would like to import from other demo on our demo site, add

?btextract=true

to the url and follow the instructions. Fore example try http://prohauz.bold-themes.com/air-condition/?btextract=true

Kind regards,

BoldThemes team

thank you very much for your quick reply. Let me ask you another question before purchasing. For my project it would be perfect to have the possibility to put some RenoWise pages and some ProHauz pages on my site, do you think it can be done? Renowise is perfect for me but I would also need the plumbing and air conditioning pages that are in prohauz. ps: I can’t install a multisite because I have to use some plugins that don’t work well on wordpress multisite installations. Thank you Raffaele

Hi,

Although they are based on the same page builder, the themes have custom made page element overrides which are made to support specific design solutions implemented for each of the themes.

So, although theoretically you could copy the page structure from one site to another, the end result would not be the same as on the source site.

Kind regards,

BoldThemes team