108 comments found.
Hi I am thinking about buying the theme but is it possible to move the mobile menu to the right as it is very important
Hi,
Thanks for the purchase.
Right hand side menu can most likely be achieved by adding some custom CSS, but this needs to be done on your side as it is the customization which falls out of scope of the TF item support policy.
If this is a showstopper, please let us know and we will refund you.
Kind regards,
BoldThemes team
hi there, long time user of this theme here, enjoying it so far. I’ve just noticed though, that in Google Chrome there is a big empty space above and underneath the featured images. is this is a known issue? How can this be resolved? Help would be great appreciated. Here is a screenshot of the issue: https://drive.google.com/file/d/1LdtpAhNHQ8GOWvIiN1_aXWSl4jOCJw-I/view?usp=sharing
thank you in advance
Hi,
JavaScript calculates the top padding of .btContentWrap div since the height of header may vary depending on the logo height etc.
You can add the following custom css which is specific to your site and it should set the proper values immeditaly on page load:
@media only screen and (max-width: 1199px) { .btContentWrap { padding-top: 54px; } } media only screen and (max-width: 1200px) { .btContentWrap { padding-top: 90px; } }
Kind regards,
BoldThemes team
Thanks so much for the quick reply! Really appreciate it It worked like a charm!
Hi
I want to use this for a multi vendor business. Is the theme compatible with dokan multivendor marketplace plugin?
Thanks Udit Bhalla
Hi,
Thanks for contacting us.
We haven’t tested the referenced plugin with the theme, so we can not confirm compatibility.
Kind regards,
BoldThemes team
Where are the typography options to change the font size on the navigation and are there any other mobile navigation options?
The mobile version of this theme is really bad, so bad I’m going to need a refund if there isn’t other options
Thanks
Also the logo on the mobile version is aligned left, how do you center it?
I’m very displeased with your mobile version and lack of ability to customize this theme.
There are so many other themes that are about 40% less expensive that offer way more functionality, speed, and customization.
Hi,
Thanks for the purchase.
If you need advice on some specific issues which can be resolved using custom css, please submit a ticket at our support site – https://boldthemes.ticksy.com/ , they will be glad to help you.
If you opt for the refund and do not wish to use the theme, please submit a refund request here: https://themeforest.net/refund_requests/new and we will approve it.
Kind regards,
BoldThemes team
Excellent designed template. Unfortunately unusable for me, as I “hate” Wordpress… Would have been great if there was an HTML version of this theme. Anyways, I will have to buy a different one.
Keep up the good work though!
Thanks
I have purchased your theme and really like it. Unfortunately, support ran out. I have one question: Do you know of any site performance tools that can access your theme’s CSS to minify it? Or is the manual, file-by-file process the only means? Plesk Gzip for “text/css” is also unsuccessful.
Hi,
You can use the WP cache plugins of your choice to minify the theme css – you do not have to do it manually, file by file. For example https://wordpress.org/plugins/w3-total-cache/ would do the job.
Kind regards,
BoldThemes team
Dose this include HTML version?
Hi,
Thanks for contacting us. ProHauz comes only in the form of WordPress theme and does not include HTML version.
Kind regards,
BoldThemes team
Can I buy the HTML version? I can’t find it.
Hi,
There is no HTML version available, only WordPress theme. Sorry for not being clear enough in the first reply.
Kind regards,
BoldThemes team
Enjoying the theme so far. Is there a way to have rows/columns reverse order at specific responsive breakpoints? The only way I was able to do this so far was to duplicate the section and edit it, then only show one at a time based on breakpoint. This works but is clumsy to update because it duplicates work.
So if I have a 2×2 section that alternates images left and right column, when the breakpoint has it go to 1 column have them swap so the order is image/copy/image/copy instead of Image/copy/copy/Image.
Hi,
Thanks for the purchase.
Currently there is no way to change the order of specific columns / rows / sections on specific resolutions apart from what you are already using – creating separate section layouts and setting the responsive visibility for them
Perhaps you can do it via custom CSS for really specific element layouts (by utilizing the media query and flex order).
Should you need any additional assistance, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Thanks in advance.
Kind regards,
BoldThemes team
My Question is where can i find the License key? I SEE>>> Purchased licenses You have 1 license for this item. Download.
Document: themeforest-code-prohauz-hvac-services-wordpress-theme
is this the lisence key: code
Hi,
Please refer to the following document: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-
It explains where you can find your purchase code (license key as you call it)
Kind regards,
BoldThemes team
Hello, is there a coming soon present? Are the menu’s free to choose with the theme design?
Hello, is there a coming soon page present? Are the header designs random to choose with the theme design lay-out? So fe plumber header with solar theme design lay-out?
Hi,
Thanks for contacting us – there is no completed layout of the coming soon page in the demo, but it can be easily created by combining the other provided elements and page builder.
Sure, you can combine and mix all page elements from different demos including the header style.
Kind regards,
BoldThemes team
Hello, great, can i also use different home page layouts for inner pages?
Would also like to use the air-condition design/color layout for an inner page
Hi,
Thanks for the purchase.
You can combine different home page layouts for the inner pages, but the thing is – each of the home pages are different demo imports. In order to import different demos, you need to have different WordPress instances (or different sites in one multisite WP instance – https://wordpress.org/support/article/create-a-network/)
So there are two ways to achieve this:
1. Import air condition demo as another site and use bold builder’s import export functionality to achieve what you need.
2. Contact our support by leaving the ticket at https://boldthemes.ticksy.com/ and they will send you the air condition page structure so you can add it to your existing imported demo.
Should you need any additional support in the customization process, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Kind regards,
BoldThemes team
On plumber theme, do you offer popup/lead gen form that can popup when someone clicks on the contact or schedule service form, rather then being redirected to contact page, the popup form will appear right on page, which element or item if that exist would work best? thanks
Hi,
There is no such functionality out of the box, but you can use any of the third party popup plugins of your choice to achieve this.
Kind regards,
BoldThemes team
Many plugins use element or shortcode to insert popups or embeds, on plumber theme “buttons” dont have option to embed a short code for popup am i missing that option or how would i accomplish that? thanks
Hi,
It really depends on the plugin you are using. You can always place the shortcode to the page using Bold Builder’s text element.
Should you need additional assistance in the process, please submit a ticket at our support site – http://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Thanks in advance.
Kind regards,
BoldThemes team
Hi, I would like to change the number of products per line on the shop page but I don’t know how to do it ? Initially, there are 3 products per line and I would like there to be 4. Thanks.
Hi,
Thanks for contacting us. This is not exactly a “theme territory” since it falls under the default WoocOmmerce functionality, but here is a reference to the WooCommerce documentation on how to do it:
https://docs.woocommerce.com/document/change-number-of-products-per-row/You can add the the code for custom theme using the https://wordpress.org/plugins/code-snippets/ plugin or to your child theme’s functions.php file if you are using one.
Should you need any additional help in the process, please submit a ticket at our support site – http://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Kind regards,
BoldThemes team
Hi, how to hide the footer just for one page ? Thanks.
Hi,
Please edit that page and at the bottom of the page edit form, you will find a Settings section with Override Global Settings part.
Please add Footer Page Slug Override with the value “none”.
It should do the trick.
Should you need any additional support in the process of theme customization, please submit a ticket at our support site – http://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Kind regards,
BoldThemes team
Impossible edit Widget Woocomers: Shop Slidebar
Hi,
You have provided very little info about the issue, but if you have updated to WordPress 5.8, it uses the new widget editor based on blocks which can cause the trouble with some of the existing widgets.
The best option is to install the Classic Widgets plugin – https://wordpress.org/plugins/classic-widgets/ and try to figure out which of the widgets is causing the issue by removing one by one and deactivating the classic widgets plugin until you pinpoint the exact one.
We haven’t managed to recreate the issue locally, so we assume that the issue is with one of the WooCommerce widgets or third party ones, but that is only our assumption.
Kind regards,
BoldThemes team
Are we allowed to use the images of the demo, for our own website?
Hi,
Thanks for reaching out. The images from the demo are not licensed for third party use and you would have to buy the license from shutterstock separately from the theme.
The collection of images used on our demos can be found here: https://www.shutterstock.com/collections/253582184-3a78b83c
Kind regards,
BoldThemes team
Hello how can i change this home to say startseite because our website will be in German language? Thanks
https://ibb.co/YPYRymjHello, please submit a ticket here and include your site URL, our support team will be able to help you with translation and any other issues: https://boldthemes.ticksy.com/
The mobile version of demos has glitches and does not look good on mobile devices. How can we beautify any demo on mobile devices? even the demo hosted on the bold themes site is not looking good on mobile.
1. Header background image should fit in properly on mobile. 2. There are lots of white spaces in between different items. 3. Slider is also not the way it should be on mobile. 4. Special Offers section has no space between images which does not look good on mobile.
Hi,
Thanks or the purchase.
Please submit a ticket at our support site – http://boldthemes.ticksy.com/ with the detailed description of the problem and screenshots and our support team will give our best to provide the solution.
Thanks in advance,
Kind regards,
BoldThemes team
Hi there, I’m interested in buying your template. What pagebuilder does this template use? WPBakery Pagebuilder? Thx
Hi,
Thanks for contacting us.
It uses Bold Page Builder – https://wordpress.org/plugins/bold-page-builder/
Kind regards,
BoldThemes team
thx
I just purchased this theme but I’m not seeing any option to import the demo data, both parent and child theme is installed How do I import the demo data?
Hi,
Please refer to the theme documentation for detailed steps related to theme installation and demo import (Section Getting Started) – https://documentation.bold-themes.com/prohauz/getting-started/
Should you need any additional help in the process, please submit a ticket at our support site – http://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Kind regards,
BoldThemes team
Hi, congratulations on your theme. I like it! Before buying it I would like to know: you wrote here http://documentation.bold-themes.com/prohauz/getting-started/ “The only problem with this way of demo import is that you will have all pages, images, menus, widgets, etc. imported from different demos, which could be difficult to navigate through. (#point1)To solve this, you could delete one demo’s content prior to importing other demo. For that you can use WordPress Database Reset plugin to clear your WordPress instance of previously existing content ”.
I need these two pages 1) and 2) on the same site: 1) http://prohauz.bold-themes.com/plumbing/ 2) http://prohauz.bold-themes.com/air-condition/ If I delete the content of the plumbing demo, as you have explained above at (#point1) before importing the air conditioners demo, i think i will lose this page 1) http://prohauz.bold-themes.com/plumbing/
If I use the plumber demo on a live site and the airconditioners demo on my local-site(xampp) then will i be able to paste a section from local to online with your method explained at this link http://documentation.bold-themes.com/bold-builder/creating-pages/ #export? Thanks very much Raffaele
Hi,
Thanks for contacting us.
Yes, you can install one demo on your local site and another on your production server and copy pages and elements from one to another using Bold Builder’s clipboard features.
You can also set up WP multisite instance on your local server and install both demos as two separate network sites (which is the preferred way of doing this) and, again use Bold Builder’s clipboard features – https://wordpress.org/support/article/create-a-network/
Finally, you can install on of the demos on your local site, navigate to the page you would like to import from other demo on our demo site, add
?btextract=true
to the url and follow the instructions. Fore example try http://prohauz.bold-themes.com/air-condition/?btextract=true
Kind regards,
BoldThemes team
thank you very much for your quick reply. Let me ask you another question before purchasing. For my project it would be perfect to have the possibility to put some RenoWise pages and some ProHauz pages on my site, do you think it can be done? Renowise is perfect for me but I would also need the plumbing and air conditioning pages that are in prohauz. ps: I can’t install a multisite because I have to use some plugins that don’t work well on wordpress multisite installations. Thank you Raffaele
Hi,
Although they are based on the same page builder, the themes have custom made page element overrides which are made to support specific design solutions implemented for each of the themes.
So, although theoretically you could copy the page structure from one site to another, the end result would not be the same as on the source site.
Kind regards,
BoldThemes team