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what’s prolem? how I can solve?
Hello and thanks for asking. Please contact support, they will help.
How can we edit pages WPBakery Page Builder? or
It will great to have an Elementor editing version for this theme.
Hello and thanks for asking. We don’t plane to add Elementor support, sorry.
Hello I watched this video and did it, but when I activate it to show the menus on the main page, my site becomes a white page.
You need to update your version to the latest.
i already purchased yesterday and new update is not showing up
Yes, it is the latest version. Everything must be fine. We need to take a look – send us support request via email with your login/pass
I sent the site address as username and password, please tell me if server information is needed
Hello and thanks for asking. Your email has been replied. Please check it and let me know.
I’ve downloaded this from envato elements and after installing plugins when i try to import demo data it’s asking for a purchase code, why?
Just empty. There is no need to put something in that field.
So how can i install demo data when it’s say “Warning! Please insert your Item Purchase Code with the help of Customizer here to proceed.” there is no skip or import button just a warring page only
You can try
This is not a right way to answer your client, you should atleast give me a solution to get out from this situation
Why you ask questions about support theme without support? You should know this. Everybody know that. Or you can search – how to import demo from elements. The theme works perfect, you may be missing something. If our support team have time – you can ask for help.
I can’t use the theme because of a stupid plugin called Slider Revolution. Think twice before buying
Hello, please contact support, they will help.
hello I would like to know why the slider does not appear : https://fastfollowers.fr/
I see it activated only when I am logged in as admin.
please help me : contact : firstname.lastname@example.org
You need to contact support team
ok please check your mail i have problem with your theme
Hello, the issue has been addressed. Please check your site and let me know.
Hello please solve the slider revolution problem for me, I just bought a revslider lience for nothing
I see the slider only when I am logged in as admin
and I will send you several mail I’m waiting for your answers
Urgent !!! Slider not displaying without login, already emailed but no response
Did you purchase from elements?
Yes, Downloaded from Envato.elements
Please response, i have purchased theme from envato.elements
May be rev slider need to update. We need to take a look. Be patience, please.
i tried to update slider revolution, but not able to do
thanks for the support, it’s working now. removed script from functions.php (https://prnt.sc/yop3wu)
Slider not displaying without login, Downloaded from Envato.elements
Hi , downloaded your theme from envato elements and imported all demo content but after set menu sub menu is not open.
Did you import demo correctly? No error? Follow video tutorial on our YouTube channel
Yes import properly without any error.. other pages working fine only dropdown menu not open which mouse point there… I have check the same in mobile it’s working fine but in desktop not working.
Please contact support, they will help.
Great theme Guys. I wish you GLWS. Just a quick presale question.
Does the theme permit uploading and using additional custom fonts?
Yes, we use Google fonts, but you can use your custom fonts
After searching for days for a functional theme to accompany the concept of our client, I finally found this and every member of the theme has approved we use Promosys.
We have a pre-sale question. And I’d be glad if there could be a workaround to this.
First of all, I realized the demo took quite some time to fully load. about 40secs in our estimation. We initially thought it was the problem with our internet so we switched to a faster one and it was still almost the same.
The page remained white blank for the whole time until it finally loads the content.
Is there a way this can be improved on, please?
I wish you all the best with sales. Great job!
You may be missing something. pingdom test from US – 1s. from EU – 2s. 75+ speed grade. This theme optimized and tested well. Test again on other test platforms
Hello! Love your theme. One question before purchase: is it still supported and will get future updates? Because the last update was v.1.0.1 (Sep 7, 2020).
Yes. You can buy it. We prefer huge updates.
Just bought it. I’m trying to import the demo, i’ve added the purchase code, but I still get this error Import WordPress
Warning! Please insert your Item Purchase Code with the help of Customizer here to proceed.
I have managed to install the demo, but it looks like this: https://graduationdream.catalogul.ro/
No slide revolution. I can’t upload the demo. No nice flying things on the background, no images, and i used the “download images” option…
Use video tutorial on our YouTube video channel. May be you missing something.
I did all that. It is not my 1st theme. It is my 3rd content import, and nothing. The default saved file for revslider is not working also. I managed to install others, but not the “deafult” for the instagram theme, that I want to use.
You can ask support team for help. We need to take a look.
Can I use the “contact author” button in the support tab? I will generate a username, please make it as the demo. Thank you!
I have sent the message. Thank you!
support [at] cwsthemes.com
Are you going to support Elementor in future? Because i want to buy this theme if is available for elementor?
For now is no plans for this theme. Next our themes will be
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