Reviews for Psycholox : Psychology & Counseling WordPress Theme

Reviews for Psycholox : Psychology & Counseling WordPress Theme

Cart 652 sales
Well Documented

18 Reviews

for Customer Support

Good theme. Lots of design options. Also good customer service. Was very helpful and promptly.

Author response

Thanks for feedback

for Customer Support

Un grand merci à M. Vinod pour son intervention rapide et professionnelle.

Grand merci encore

Author response

Thanks :)

for Bugs

If I could give 1/2 of a star - I would. Supposedly this theme supports WooCommerce - it DOES NOT or poorly.

The documentation is lacking in almost everyway. Documentation says nothing about WooCommerce or customizations.

For instance, installing WooCommerce and I got all my default pages -- but the theme also added a search bar, and other "widgets" at the bottom of the page. Never had this happen on any theme I have previously used.

Looking at the widget options and there is nothing for this.

If that is not enough -- for some unknown reason, all my "add to cart" buttons have a "mouse-over/hover" effect that changes my square button to this ugly oval shape in a different color entirely.

Disabling the WooCommerce plugin and this goes away. Again, no other theme I have purchased has ever had this many problems by simply adding WooCommerce.

No where does the documentation cover any options or details on WooCommerce and why this is happening.

Now I am stuck creating a "child theme" -- because surprise; no child theme included. Creating a child theme to create and customized WooCommerce pages to fit my needs.

P.S. - If you ask for support, the first and only thing that will be asked of you is "login details" and "URL" and "FTP login info". I can not and will not give login details, as this site contains and transfers sensitive information for both patients and potential patients -- giving login details to a 3rd party that does or says nothing of privacy concerns is a breach of confidence and security for the company and the patients.

If I have a simple question like " .. what version of Font Awesome is this theme using?.." -- I should not be asked for login information. The developer should be able to answer that without login information.

Author response

Hello,

I have gone through your problems, it looks like you have some customization problems with WooCommerce and are not able to make changes/enhancements. We asked to share the website details, which you didn't provide and left this feedback and comment. Please let me know, how we can know what changes you have done so far?

Woocommerce is a third party plugin. Did you check its settings and documentation? We don't know which version of the theme you are using? By asking for the website and login details, we want to know which version of theme you are using, so we can give our suggestion/support accordingly.

Please suggest, How can we help you?

If you are not satisfied with the theme, you can refund the request. We would be happy to help you.

Thanks !!

for Flexibility

I am very very very happy with it! Thank you so much, guys, for developing it!

for Customer Support

Its always daunting buying a new theme, however i was impressed by their assistance with my question the other day. Thank you.

Author response

Thanks :)

for Customizability

I like the 5 home pages it lets you choose from, and I was able to customize it as I wished. The price is well worth this theme. I calculate how much it would have cost me in hours to do it, and have saved hundreds of dollars.If I picked one thing to improve, it would be that the wpbakery plugin updates automatically, or that there were clear instructions on updating it for newbies.Overall, this is a great theme.

Author response

Thanks :)

for Other

Demo import gets stuck at 48%.

Author response

Hello,

Please share your website URL, FTP and wp-admin details. So, we can check and fix the issue.

We would love to help you.

Thanks so much !!

for Customer Support

I am very happy with the support, and design quality theme is nice

Author response

Thanks for appreciate our work.

for Customer Support

Good support. Very capable theme.

Author response

Thanks :)

for Customer Support

Very nice theme with excellent support! Thank you!

Theme have bugs, Demo import doesn't work and it through errors, This is a faulty product, It doesn't work, Worst experience!

for Customizability

Very modern and responsive design with a lot of customization options.

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