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Discussion on Psychology - Counseling WordPress Theme

Discussion on Psychology - Counseling WordPress Theme

5.00 (22 ratings) 5.00 stars
Cart 551 sales
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119 comments found.

Hi Can you please tell my how to turn the page title off on the procedures pages. thank you

Hi.,

Please refer : http://recordit.co/qMoWUpoOM6

Get into Admin panel > Appearance > Psychiatrist Option > Layout > Custom CSS > Enable Custom CSS > Yes > Pasted the below css code inside the text area > Save All.

.single-dt_procedure .main-title-section { display: none; }

Regards., DesignThemes Support.

Thank you for your response I don’t have a layout option in the psychiatrist option? I looked under all the options. I tried it in the appearance > customize > additional css> and that didn’t work either. I can’t find anywhere to add css in the psychiatrist options?

Hi..,

Kindly mail us your FTP and WP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes . So that we will check the issue and fix it ASAP!!.

Regards., DesignThemes Support.

Hi, I tried to request for demo account at http://psychiatrist.themessupport.com/request-demo/ but got error message “An error has occurred. Please notify the website Administrator. Security error!”

is there a way to stop the single producer nav from scrolling down the page so that I can put something under it?

Hi.,

Are you asking about this one – https://prnt.sc/vyucqa ? If yes, Sorry this is not possible because its a sticky sidebar.

Regards., DesignThemes Support.

Hi ,

I just install the theme with all the plug in and demo content and we found an bug. When i am in the website and I try to edited with WPBakery editor, the website is freezing and I and is everything white. The only option that i manage to edited with WPBakery is to deactivate the plug in Ultimate Addons for WPBakery Page Builder. But we can not work on the website because of this bug, we make updates of the plug in , reinstall the template more then 5 times but still nothing . Can you give me an solution for it, we have an deal line to finish this website.

Best regards

Hi.,

Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.

Regards., DesignThemes Support.

Presale Question: Is this theme working fine? As due to updations on Wordpress there are compatibility issues with WpBakery? I asking just coz I have to deliver Website on time. but I liked your theme.

You can go ahead purchase our theme. If you’re facing any kind of difficulties in setting up or configure the theme, please get back to us. We are happy to help you.

How to remove the Preloader?

Hi.,

Thank you for contacting us.

Navigate Dashboard > Appearance > Customize > Site Identity > Site Loader ( ON / OFF)

Please refer to the attached screenshot: http://prntscr.com/g9x71p

I am getting the following error on the Stores page:

Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘psychiatrist_wpsl_custom_thumb_size’ not found or invalid function name in /home/customer/www/mydomain.com/public_html/wp-includes/class-wp-hook.php on line 287

Keys have been set and map displays and works fine but the error is embedded right on top of the page between the Crumbs Menu & the Map. Any ideas?

Hi.,

Can you please send the page link of these issues and also Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.

Regards., DesignThemes Support.

I already provided the credentials on the Support Forum so they can check why the WP Bakery Frond End is not working also. I just get a white screen. Somebody just responded to Deactivate the 3rd Party plugins, which I already did, and still the same issue. I am still waiting for answer for that issue. Should I open a new issue on the same Forum??? This is the link to my post:https://support.wedesignthemes.com/topic/wpbakery-page-builder-front-end-not-working/

I tried to do this as explained here :

sriram AUTHOR TEAM

over 2 years ago Flag Hi.,

You can easily add a link to the button by adding the link attribute

[dt_sc_button link=”url://themeforest.net/user/designthemes/portfolio” title=”Read More” size=”medium” icon_type=”css_class” iconalign=”icon-right with-icon” icon_css_class=”zmdi zmdi-arrow-right zmdi-hc-fw” class=”transparent”] Kindly refer the below video ,

Refer : http://recordit.co/t3UAyAjwP1

But that doesn’t work. I even paste your link exactly the way it is to test it, but it doesn’t work. Any ideas?

Hi.,

Shortcode working fine :

[dt_sc_button title=”Read More” size=”medium” icon_type=”fontawesome” iconalign=”icon-left with-icon” link=”url:http%3A%2F%2Fonelife.themessupport.com%2Fblog%2Fdt_procedures%2Finverted-nipple-correction%2F||target:%20_blank|” class=”transparent” iconclass=”fa fa-home”]

If still facing any issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.

where can i update the copyright information on the footer of the site

Hi.,

Go to Dasbhboard / Appearance / Customize / Site Copyright / Copyright then refer this – https://prnt.sc/111ezvn change text here

RATINGS!!

Please don’t forget to place your worthy ratings :) Your 5 stars has a crucial part in our overall rating!!! Please visit below video link for how to rate our theme:

Refer : http://recordit.co/YqdTBuEJRm

Waiting to see your 5 stars rating. Thanks in advance

Regards., DesignThemes Support.

I need help from the author for the services info added in the appointment form. Please contact me I have paid support but there is no direct way for me to contact the author. amina@amythmedical.com

Hi.,

Please be more specific about your issues with some screenshots/videos to support@wedesignthemes.com so that we can check and let you know asap.

Regards., DesignThemes Support.

Hi, to update the plugins where do you need to go? they ask for licenses that are not there

Hi.,

Kindly, send us a message through the right bottom form located @ http://themeforest.net/user/designthemes so that we will send you the latest updated plugin files.

ABBS-HF

ABBS-HF Purchased

Bonjour, j’ai acheté ce thème et suite à bug sur mon site je voulais le réinstaller mais le thème fonction plus. Pouvez m’aider s’il vous plait.

Hi!., Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.

algui

algui Purchased

Hello, We bought the Psychology theme from themeforest.

We installed this theme on wordpress 5.6.2,everything is fine. But when we want to edit the home page with the WPBakery page builder the page remains blocked…

Could you please tell us how to fix it. thank you

Hi algui.,

The frontend editor issue does not restrict your project by any means. Since you can always edit your content using the backend editor.

Regards., DesignThemes Support.

algui

algui Purchased

Thanks for highlighting this, but our team doesn’t have the expertise to touch the backend, we relied on the frontend editor, as it was mentioned on your specs. Now to get back to my question, any targeted date to fix that please ?That would be highly appreciated. Thanks

Hi.,

Sorry, we can not tell you the exact date. As soon as possible we will fix this and update our theme.

Regards., DesignThemes Support.

I have purchased this theme and would like to know how I can add a URL to the ‘Read More’ links on the Image Caption block on this page: https://www.theparospractice.co.uk/

This is the code but I need to add a URL link:

[dt_sc_button title=”Read More” size=”medium” icon_type=”css_class” iconalign=”icon-right with-icon” icon_css_class=”zmdi zmdi-arrow-right zmdi-hc-fw” class=”transparent”]

Hi.,

Please refer this link for more info – https://support.wedesignthemes.com/knowledge-base/veda-how-to-link-the-button/

Regards., DesignThemes Support.

Thank you – I have tried using what you have sent over and it is not working. Do you have a support email address to send details to?

Hi.,

Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes We will help you.

Regards., DesignThemes Support.

The demo page never loaded so I left.

Demo Working fine., Please check : https://dtpsychiatrist.wpengine.com/

Fix4Pix

Fix4Pix Purchased

Hello everything was working fine and now the wpbakery advanced carousel image caption stopped working on both pages. I have checked and all plugins are updated and the theme is also updated. Psychiatrist website can you offer any suggestions please thank you for your time. https://lizmassiah.ca/

Hi.,

Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.

Regards., DesignThemes Support.

Hi, I have problem with slider revolution which is not visible on the page. I sent You email with my site credentials via https://themeforest.net/user/designthemes but i didnn’t get a replay. Can You help me with this case?

Hi.,

We did not receive your request.,

We would be happy to help out here support@wedesignthemes.com.

Please let us know the improvements and modifications that you need in our theme so that we will consider it in our theme updates. Please post your feedback in this form https://themessupport.com/feedback/

Ok, I just sent message again on this mail: support@wedesignthemes.com. Thank You.

Hi!.,

You forgot to send the domain name. Send the domain name as well.

Not able to edit in Front end editor, it got stuck in WPBakery Logo

what should I do now, from morning I am asking for support, you guys are not responding. what is this? how many times should I share my credentials, I shared to your mail, feedback, reply to mail. Now what should I do? what is going on, I paid for it, this is actually very very bad. worst support. now I am thinking themeforest.net is not a reliable source for wp themes.

Hi.,

We replied to your mail ID. Please check it out.

Regards., DesignThemes Support.

Agbleze1

Agbleze1 Purchased

Hello,just purchased the theme. How do i import the demo?

Hi.,

Thank you for contacting us.

You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/

Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/

If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemesSo that, We import demo data for you.

Agbleze1

Agbleze1 Purchased

I’m unable to edit the home page. Its not loading after clicking edit with WP Bakery. http://prnt.sc/26i0rzj

Hi!.,

Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.

I don’t work with WordPress. Would it be possible to receive the template in HTML+CSS and publish without using WordPress?

Hi brunofluxx.,

Sorry but we do not have html version of our Psychology theme.

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