Discussion on Psychiatrist - WordPress Theme

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40 comments found.

I just installed all the plugins and now my old website is offline, I can go to the wp-admin login page and also can nog login any more in wordpress. I only get a white screen… please help :(

Hello. Please open a support at http://anpsthemes.freshdesk.com and provide ftp and wp access. Thank you and best regards

Thank you for you reply. Before this message I already created a “Ticket”.

We have responded to your ticket.

Hi Beautiful theme, Does it support RTL

Hello, thank you for the nice words! Yes it does support RTL. Thank you and best regards

You are very welcome!

Hi, bought this theme some time ago, but only now installed and used it. Compared to other themes I used before is has a very nice backend that acutally works well. SEO works very good, Great job!. The only thing I am having trouble with is the mobile version of the site on many issues and pages. There seems to be quite a few issues I cannot fix that easily and have tried with the backend. I am not a pro like you are, but quite familiar with wordpress and did a few websites before myself. I am more used to working with It teams (scrum,etc.) so I could give you specific feedback if possible and interested. First Examples: Example: iPhone 6,latest iOS, standard browser: Static Homepage of website with 1 background image with text and button overlay: Issues with font size scaling, does not automatically scale down to fit mobile screen, Text is way too big, background image does not scale down, too, parallax working fine, a contact field does not fit to window and many more things. Is the mobile version of this theme really 100% responsive, meaning looks great etc. (I know about the mobile backend settings for each page element, that did not work) Is this something I did wrong or is it on you side? Thank for pointing me into the right direction. Sorry to not use the support but licence already expired before really using it.

Hello. Thank you for the nice words. You can send us a lost of issues on support@anpsthemes.com so we can investigate and update the theme if needed. I would however recommend buying extended support. Our support is fantastic.

Thank you and best regards

Thank you for your quick reply and helping me out.

you are very welcome.

We are very satisfied with the theme. We have two problems:

- Text fields (input) do not work in chrome on a mobile phone. The keyboard is briefly forward and then goes away again. In your demo is the case.

- Google maps unfortunately does not work. See: http://www.dietist-tholen.nl/contact

Thanks in advance!

Hello, please do open a support ticket at http://anpsthemes.freshdesk.com and our support will help you with the issues. Thank you and best regards

Ticket has been created.

Responded.

Hi!, i really like this theme. I have one question. Is it possibly to put a video background instead an image? i mean in section of the slider. Thanks!

Yes, our theme is build using Bootstrap.

can i asked what version of it?

It is version 3.3.5.

Where can I adjust the height of the header to allow for a larger logo?

We have responded to your ticket. Let’s continue the discussion there. Thank you.

Hello,

I have a lot of trouble with loading the website (20 sec) with this theme. All reports are referring to theme related scripts. Can someone help me?

Kind regards, Florence

Hello, speed issues can be caused by a lot of different elements. 20 sec is really too much and usually, it is hosting or other plugins related.

Please do open a ticket at http://anpsthemes.freshdesk.com so our staff can help you.

Thank you and best regards

Done. Looking forward to hear from you. Thank you!

Thank you very much

Hi,

I just installed your template and I have a problem with the revolution slider. Navigation arrows do not show up where they should. The right arrow is on the left side of the screen and the left arrow does not appear at all. This only happens when I export the default slider. When I use the default slider the arrows are in place. Do you have an idea why this is happening?

Please try to resave AnpsThemes – Images widget. If this won’t work, open support ticket and include site url and wp admin login.

Best regards

Hi,

Is there a list of available shortcodes? Is it possible to use shortcodes in content editor?

Hi,

we suggest you to use visual composer (it can be enabled on all post types). There you will also be able to see all shortcodes from Psychiatrist theme and also shortcodes from visual composer.

If you have any question, please open support ticket http://anpsthemes.freshdesk.com and we will help you.

Best regards

Hi, I would like to know if this theme is compatible with WPML ?

Hello, the theme is fully compatible with WPML. While the theme is not yet posted on the official WPML site, our other theme Industrial is. Both Industrial and Psychiatrist are built on the same platform.

Let us know if you have any other questions.

Hi,

I updated the theme to the latest version and i would like to know how to update Visual Composer?

Thank you.

Hi,

thank you for contacting us.

Here is an article how to update visual composer: http://anpsthemes.freshdesk.com/solution/articles/5000507163-how-to-update-visual-composer-

Best regards

Thank you.

hi, how can I disable ajax load for blog contents? http://www.medaimyanikklinigi.com/blog/ it sometimes shows “0”. thanks

Hello, remove the “Post Grid” element from the blog page using Visual Composer and use the “Blog” element instead.

can’t filter when I use “blog”. have to use post grid. I have 4 different type content page and I need to use filters.

“Post Grid” is a Visual Composer default element and unfortunately does not support disabling the AJAX loading.

How are you filtering the posts? Currently the “Blog” element allows you to filter by 1 category. We are planning to release an update that will allow you to filter using multiple categories.

Hello the theme is very nice and i am interesting to buy it. I need some answers to the following questions: 1) Does the theme support newsletters in order to have it in home page? 2) In home page can i have 6 services ( instade of 3 and hide the left text ) 3) in main caroucel can i have differrent text upon every image , 4) In home page is possible to have place where i can put a text like news and change it every month and keep Historicity of the text. ( like a personal blog which will update it every month) 5) Can you provide us 2-3 site which created with this theme

Thanks for your quick answers. Have you put the update for newsletter in order to see it?

Hello, we are preparing the update, it is going online latest tomorrow. In any case, if you decide to buy the theme, you can update it later on, or we can send you the new version trough support. you can see the newsletter widget in the footer here http://anpsthemes.com/psychiatrist/demo-1/

Thank you and best regards

Hi, I am happy to notify you that update is already up. Thank you and best regards

Hi,

Not able to add shortcode into your featured content text editor area. Is there a fix for this?

Thanks, Ryan.

Hi,

thank you for contacting us.

We don’t intend shortcodes to be in description. But you can open support ticket: https://anpsthemes.freshdesk.com and will help you with this.

Best regards

Hi, guys! Nice theme! I’ve just one problem: google maps don’t appear properly. I know that my support has expired, but please can you help me?

Hi,

thank you for contacting us.

Google maps changed their api and now you need api key to show google maps on your site. For more informations you can check this article: https://anpsthemes.com/using-google-maps-themes/

Hope this will help you.

For further support please open support ticket: https://anpsthemes.freshdesk.com

Best regards

Hi,

For whatever reason the logo placeholder in the theme options is no longer working. I can’t get a new logo into the theme using that theme options, logos & media tab…

Please advise.

Thanks, Ryan.

Solved. The logo option was turned on inside a few of the pages.

Thanks. Ryan.

Fantastic! If you need any further help, please do open a ticket at http://anpsthemes.freshdesk.com and our support staff will be glad to help you. Thank you and best regards

I just purchased this template and tried to install it into my wordpress. It was unable to upload because it says my zip is missing a style.css file. Can you please send me an updated package so I can get this uploaded to WordPress? Thank you!

Hi,

thank you for contacting us.

First you need to unzip this zip folder. Here is more info about it: https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error

If you have any question, just open support ticket and we will help you.

Best regards

Hi There, I have installed theme dummy content . But it has not downloaded demo image for my website. May I know how to do it ?

Hi,

thank you for contacting us.

Original images are not included with a theme, instead of them there are grey images in dummy content. If you want some specific images, we can provide you links where to buy it.

If you have any question, do not hesitate to contact us.

Best regards

Hello it is possible add a button, to do a Request Appointment?? thanks

Yes, you can add this kind of button and link to the request appointment form on any page you set.

Hope that helped. Thank you and best regards

ewart07

ewart07 Purchased

Hi I purchased this Item, please let me know how I can edit “Psychiatrist John Miller PhD” in the header. I tried for a while. Thank you.

Hello, thank you for purchasing our theme.

The logo can be changed in Appearance – Theme Options – Logos & Media. There are multiple logo options available (normal, front page, sticky, etc.).

Feel free to ask us additional questions.

I have a little issue, the email is to long for the email field to show on mobile for the length of the email. Is there a CSS fix for this? https://imgur.com/nw6TvmH

Hi,

thank you for contacting us.

You can try with next css code:

.large-above-menu .contact-info li { word-wrap: break-word; }

For further support please extend it: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

Thank you and Best regards

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