59 comments found.
Hello, I use the page sections like on demo, but now don´t see any more the Elements to edit. They vanished somehow from backend, but are online on frontend. After updating the theme it is still the same. What could be the problem?
Thank you!
Hi
be sure to check html tab of text editor. If problem is still there
please send support email message and admin credentials to me to check the issue.
demo is not working
Thanks for letting me know. Demo is working now.
The “Slider Revolution” Plugin keeps asking for registration. Is the plugin licence included when I purchased the theme?
Yes license is included, no need to purchase plugin.
Just a quick question: where do I choose what slider to show on a page? I can choose the “Front Page with slider” template when I create a new page, but I can’t choose what slider is shown. Where do I do that? Can I access that template page or what? Thanks!
You can change page template. There are options Front page with slider and without slider. For next support questions please renew support. Thank you.
What version is now available?
Version 1.5.0
Quick question: how does updating work? I have to delete the theme and upload the updated version right? How does it affect the child theme and all the changes I made there?
Deactivate and delete old theme version, upload and activate new version (download from your dashboard) be also sure to update functions plugin. Child theme will not be affected.
Thank you! Functions plugin needs to be updated separately? Doesn’t it update with theme?
New version of that plugin (rt psychologist functions) will appear when you activate new theme version. Be sure to deactivate and delete old plugin version before you activate new one.
Oh! I get it. Thank you!
It’s done. Too bad everything is a mess now. Main menu disappeared (there’s a footer menu instead), all home sections are broken, they also disappeared from dashboard… I can’t see new functions plugin. Shouldn’t it appear as you said or I have to install it manually?
Just set back menus and widgets, that is common situation with any change of theme. rt psychologist plugin – deactivate and delete current one and new will appear in appearance/install plugin, then you install it. If you have more support questions please send email, thanks.
Ok. Just one more: if colors changed, does it mean that the child theme was indeed affected? If so, how do I go back to my colors?
Set again all in Customizer (dashboard/appearance/customizer) including color (every time when theme is changed)
Thank you. Nothing about color in there. Site identity, logo, etc. I also tried to reproduce instructions in documentation (worked with .less file too). No way to get my colors back.
Apparently child theme is being ignored after the update. The colors are okay in both style.less and style.css files in child theme. But the site still shows the bad ones.
Child theme should be activated again. If you still have issues please send support email with link to site and admin credentials. Thanks.
SOLVED. The author helped me after I sent an email. Everything works fine now. Thank you.
How do I change the order of the sections on the home page?
Email sent.
for me timiline schedule doesn’y appear on live demo
Be sure to have dates in timeline posts in future. It won’t show previous dates.
i’m referring to the demo here in envato http://preview.themeforest.net/item/psychologist-psychological-practice-wp-theme/full_screen_preview/10472376?_ga=2.256932107.1631599151.1583229212-400583768.1581497876 timeline schedule doesn’t show anithing
Now it works.
Hi, is there a demo version to import? I’ve just bought the theme
Yes please read documentation and find all files in main zip file you downloaded. Thanks.
Ok, how can i create testimonials?
Please read documentation first. If you have support question send email. Thanks.
Found, thanks!
Hello there, Hope you are well, I have purchased this theme, just few days ago, I just need to know how to add top bar in this theme, where there is a search bar & social icons, Please assist ASAP, Thanks
Hi. It is widget area. Can be accessed in dashboard in appearance/widgets. If you have more questions please send it in private message to support. Thanks.
Thanks for response, Where i will get your reply, in this account or on email..?
Hi, if you still have question please let me know in email, thanks.
Hi, Testimonial section demo data was not imported when i imported all the data of theme, Please tell me how can i add new Testimonials in this theme, Thanks
Please send support question in private message, thanks.
Hello there, Hope you are well, I have purchased this theme, just few days ago, I just need to know how to add top bar in this theme, where there is a search bar & social icons, Please assist ASAP, Thanks
Its been a few years since I first used your nice theme.
Now I am adding an SSL Certificate, Everything is fine apart from one Googleapis Font – Inspect Error Bug – from the functions file.
Mixed Content: The page at ’’ was loaded over HTTPS, but requested an insecure stylesheet ‘http://fonts.googleapis.com/css?family=Dosis%3A400%2C200%2C300%2C500%2C600%2C700%2C800&ver=4.9.8'. This request has been blocked; the content must be served over HTTPS.
This is the very last thing I can find to make the site perfect.
Could you help me out?
For support questions please send private message, thanks!
Hi sorry for that, I sent a PM
Hi
I want to make online counseling website where Different experts can provide counseling to clients through chat (after paid subscription). does this theme is suitable for this?
Hi
theme has no built in chat feature and subscription so you would need to upgrade it with that.
Do you ever respond to questions? With only three months of support it would be helpful to respond less then a week.
Why does changing the color have to be jumping through hoops? I changed the color hex code in style.less file and nothing happened. And yes, the WP-Less plugin is active.
How do you center “Read More” under the services?
I respond every day but you never sent question in private message. Please do that and we’ll discuss your issue. Thanks.
¿Como puedo cambiar el color de la plantilla? Vi las imágenes del archivo de documentos y no esta muy claro
Only English please.
How can I change the colors? I would like to put other colors in this template.
I do not understand the instruction of the documentation nor the file style.less
Please send me private message for support question. You only need to change color hex code in style.less file.
is this theme compatible with visual composer?
No it isn’t. Theme is compatible with page builder Unyson.
Category Archives: Blog // Can that be changed on the Blog Page? Or hard coded?
Hard coded but can easily be changed in child theme or with translation as text string.
Will never recommend these guys, very rude the theme is not well documented
Right mouse click/inspect element – to find class for any element on screen you want to customize. There is no “exact number of css” for adjucting height because it depends of few things.
Every line of code can’t be documented.
Support doesn’t include customization of code.
Customization includes pointing to exact css class as well but for polite customers we go beyond rules and very often help with that.
Upgraded the appointment calendar from the free to the platinum version, seems the platinum version is not synchronizing with the them. I sent a support ticket to these guys nothing yet. Nothing mentioned in their manual.
This is what has been said in theme description about Appointment calendar plugin:
”- CP Appointment calendar plugin (be sure to read what free and pro version of this plugin include: https://wordpress.org/plugins/cp-appointment-calendar/ theme is compatible with free version, pro version must be purchased separately if you want it’s features)”.
Conclusion: theme is compatible with free version, pro version is not tested with theme yet.
@zpousti it seems you still have problem with your server and receiving emails. Please check that.
For anybody who is looking to buy this theme, yes the free Appointment plugin is included and it is completely useless. At certain stage you will have to upgrade to a paid version which this theme does not support. According to them the paid versions will not work with their theme.
I don’t know will it work as it is not tested with theme by author.
If any customer find specific issues with paid plugin version, can explain them exactly, has email address that can receive replies to emails – feel free to write to author about that. Updates (if needed) for paid version may be added for next theme version.
How can I turn off the hover effect on the icons in the service section?
message sent
For some reason, none of the dummy content would load on this page. I chose to go ahead and build from scratch just thinking it was a glitch, but now I can’t get the color to change and the slider isn’t butting up against the menu bar. Any thoughts or ideas? Otherwise, I’m loving the theme!
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Hi, add some links in menu, it should work. See in documentation how to change color I think you didn’t activate wp less plugin. For future support questions please send private messages and please don’t paste links in comments. Thanks.
