25 comments found.
Hi, Is there a way for the text and the buttons in slider on the homepage to show on mobile? It’s pretty useless to have a slideshow without some call to action…I’ve just messaged you also. Thanks.
Hello,
Please go to Admin -> Slider Revolution -> Go to Slide and select the text. You can manage the appearance of text of different devices. For more info, please visit: https://www.youtube.com/watch?v=4-9g0Ftjn7c
Thanks !!
Thanks but this is an HTML Template, not a WordPress template.
Oh yes, Let me send your support to html person. Hope you will get reply soon
Hello
please contact me my skype: md.rocky79
I will discuss it with you.
Thanks !!
Do you have an email address to reach you at? That would be easier. Thanks.
Hi
here is my email rockybd1995@gmail.com or you want to contact me directly my skype: md.rocky79
Thanks !!
Hi hope all is well How can we keep the text appearing in the slider on mobile
https://iceberg.ws/sandrine/Hello
Yes it’s possible. You can just send me your website login details or send me your full file zip. I will do it for you. You can send on vinodpal09@gmail.com
Thanks !!
text disappears on the slider via mobile phone?
Hello
please send me screenshot, so that we can see what is exactly problem. And we will give you solution.
Thanks !!
Hello! When displaying a site on a computer – everything is fine! But when the site is displayed on mobile devices, the headers disappear. Thanks!
Hello
please contact me my skype: md.rocky79 I will help you.
Thanks !!
I love the theme, looks amazing! Unfortunately I am having issues with the contact form, could you please help?
Like a few others, my contact form does not display the success message. Please advise if I’m missing a file.
Hi, Please send me your live url also send me login details your cpanel. We will check and fix problem.
Thanks !!
Hi, I’d like to purchase your template but the contact form does not have validation and does not submit. And the Book Appointment goes nowhere…
Hi, Sorry for late reply due to some complications. Well, today, we will update template with working forms.
Thanks !!
Please, i need your help to fix the contact form for the GDPR 2018 and the privacy policy i try to contact you many times but i never recieved a reply back. The thema doesn’t allow me to put into the form the acceptance. I wrote some email, please reply me back thank you
.
Excellent theme! very professional ….. but the contact form does not validate “Your message was sent successfully”.help me with the validation so that “sent message” appears, thank you.
Hi, Thanks for purchase our template. Can you please send me your server login details. I will to check and fix the issue.
Thanks !!
Yes!! Sure
www.maribelrosas.com
User: maribelrosas Password: kRtGh#4Gr4”3(/
Thank You!
Hi Please check your site, We have to fixed your contact form issue. Now contact form working well. just set your email address in contact_process.php file.
Thanks !!
Doctor profile page not found ?
Hi, Sorry for later reply. We will add doctor profile pages and update you also.
Thanks !!
Message from Wordpress: The package could not be installed. The theme is missing from style.css stylesheet.
Theme installation failed.
Hello,
Seems like you are installing wrong file. Please download the zip file form theme forest and extract it. You will find theme file with name as “psychology.zip”. That is install able theme file. It would work well.
Thanks !!
Hello,
Seems like you are installing wrong file. Please download the zip file form theme forest and extract it. You will find theme file with name as “psychology.zip”. That is install able theme file. It would work well.
I downloaded all flies and zipped psychology_html. And the message is the same.
Hi, Thanks for purchased our template. Well, I am bit confuse, what problem you are facing. What type of message and where. If you can send me screen shot, that would be great. I can know your problem and give you solution.
Thanks !
Hi, We have checked but not found any problem. If you have any issue, plz let us with details and screen shot also of problem. So that we can help you.
Thanks !!
Hello, when I upload this zip Worpress message is: The package could not be installed. The theme is missing from style.css stylesheet. Isn’t it a problem? I bought this layout to use so please help or back my money.
Thanks !
I want to know does the html contact form works? Where will you in put the admin email address to receive the contact forms on html template.
hello I have some trouble with the header, I’m dutch so want to change tehe call now text, is that possible? Also is it possible to use your own banner but still use the drop down menu’s? I can’t find an option to adjust the banner.
kind regards Ruben
Hello,
You can easily change the text using language translator plugins like WPML or weglot. You can also change the banner easily in admin panel -> revolution slider
Please read the documentation or visit: http://demos.pixelatethemes.com/psychologywp/document/
Thank you
Hi, i have also just realized that I’ve just bought the template and now can’t even download it in WP. I also made a mistake to think this one as a WP template but not . Is there any change to take a refund so that I could buy a normal WP version?
Hi,
Yes,we have wordpress version also.Plz check below link. https://themeforest.net/item/pshychology-care-psychology-counseling-wordpress-theme/20064541You can purchase wordpress version and send us a money refund request of html version. We will refund your money.
Thanks so much !!
Great theme! a question before buying… the “book an appoiment” is working???
Hello,
Yes, booking appointment works very well. You can check it on demo URL. Booking appointment is a third party plugin used in theme.
Thank you
Great!!! thank you so much…
You Welcome !!
Excellent theme! very professional ….. but the contact form does not validate “Your message was sent successfully”. In addition, the form presents some problems of some variables of the code that I have solved (check it) ... you could help me with the validation so that “sent message” appears, thank you.
Hi Please send me your website ftp details and your email id also, on which you want to receive emails. I will check and fix contact form.
Thanks !!
I’ve just bought the template. It does not work well. Most of images are missing in the zip file. I also made a mistake to think this one as a WP template but not
Hi,
We understand. You have purchased by mistake. But not a problem. We have it wordpress version also. Plz check below link : https://themeforest.net/item/pshychology-care-psychology-counseling-wordpress-theme/20064541You can purchase wordpress version and send us purchase code. We will refund your html money.
Thanks so much !!
Hi,
Thanks for replying so fast. I will buy the WP theme again tonight. By the way, how can I send you the purchase code and how can I get the refund?
Thanks,
Hi,
You can send refund request from below link : http://themeforest.net/refund_requests/newAnd you can mentioned also reason of refund.
Thanks so much !!
I bought the item and downloaded “All files & documentation”, but inside the zip I could not find the zip file I should upload to WP theme directory. Where is it? Or why don’t you just provide a “installable WordPress file only” download option?
Hello,
Please verify again the downloaded zip file must be having 4-5 files/folders.
Check screenshot : https://s17.postimg.org/7hz96euyn/screenshot_1117.png
Thank you
4 stars
Nice Template. You can see that a lot of time was invested in it, but it has some missing features: - There are some strings that you have to translate by editing the vc template files - You don’t have 100% control over the typography, color doesn’t apply if added from the template settings, can’t add size to H1
But the above applies only if you want to custom edit everything (I’m a developer) and personalize it more.
Other than this, nice work, it really suits a lot of needs and it’s worth all the money
Hello,
Thanks for your message and appreciation. We will keep working on theme in releasing next theme updates, We will also improve the features of theme, as you mentioned.
Thank you
congratulations! GLWS
Great Work, Congratulations GLWS